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Plantronics Savi Go Support Question

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Question posted by mgg on November 4th, 2012

Cannot Connect To The Voip

bluetooth connected, but Voip failed.

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Related Plantronics Savi Go Manual Pages

User Guide - Page 2

This user guide contains instructions for important product safety information prior to installation or use of the product. Plantronics Savi User Guide Please refer to the separate safety instructions for setting up and using your new Plantronics product. Welcome Congratulations on purchasing your Savi Go WG101/B (BUA-200 Adapter + WH100/B Headset) Wireless Headset System.

User Guide - Page 3

... Level 11 Turning Headset Indicator Blue Flash On/Off 11 Mute Warning 11 Pairing Headset to USB Adapter 11 5 Using Your Headset with Your Bluetooth Mobile Phone 12 Pairing Your Headset to Your Bluetooth Mobile Phone 12 Placing, Answering and Ending Calls with Your Headset and Bluetooth Mobile Phone......... 12 6 Troubleshooting and Common Questions 13 Plantronics Savi User Guide

User Guide - Page 4

1 Package Contents and Features 1.1 Savi Go USB Adapter and Charger USB Adapter 1.2 Savi Go Headset Charger Base Base Power Supply USB Charging Cable Headset with Pre-Installed Earloop Plantronics Savi User Guide Headband Foam Ear Cushions Extra Ear Tab 4

User Guide - Page 5

Savi Go USB Adapter Features Pairing Button Savi Go Headset Features Indicator Light Earloop Ear Tab Indicator Light Call Control Button (also controls volume and mute functions) Microphone Plantronics Savi User Guide 5

User Guide - Page 6

... performance it is recommended that Windows is powered on. 2.2 Connecting Power Supply to Charger Base 1 Connect the base power supply into USB Port on PC. The ...174;-Service Pack 1 (SP1) or later Plantronics Savi User Guide 6 2 Set Up 2.1 Connecting USB Adapter to PC 1 Insert the USB adapter into the power jack on the charger base. 2 Connect the power supply to the outlet. The power ...

User Guide - Page 7

.... If desired, the ear tab can be used to optimize its fit and comfort in active state (not standby). Indicator Light Plantronics Savi User Guide Charging time 20 min Minimum charge before first use . 2.3 Fitting Headset The headset comes with both earloop and headband. It can also be converted for wearing on the...

User Guide - Page 8

Plantronics Savi User Guide 8 NOTE Do not press the call control button in the "Conversation Window".* 5 You can also fine tune the listening volume on the headset by pushing ...periods of time. Always listen at high volumes for more information. For your PC. 2 Set the headset and microphone volume to a comfortable level using the Microsoft Office Communicator "Set up Audio and Video" ...

User Guide - Page 9

... in the charger base as described in Section 2.4 Docking and Charging the Headset. Plantronics Savi User Guide 9 In this case the call . Consult Microsoft Office Communicator Help for more information on headset *Consult Microsoft Office Communicator Help for six seconds. The headset indicator light will not be lit red for four seconds to use...

User Guide - Page 10

... sec.) Flashes purple Flashes blue Plantronics Savi User Guide 10 To unmute a call, push and hold the call control button down (in talk mode Base and headset pairing Indicator Light Flashes blue Flashes red and blue Headset Indicator Lights and Tones Headset Status Headset charging Headset fully charged Headset battery low Headset ready Incoming call Active call control...

User Guide - Page 11

... this operation to the volume up position, then pressing inwards and holding for two seconds. Pairing Headset to USB Adapter The headset and USB adapter are supplied paired to the USB adapter or USB port. Plantronics Savi User Guide 11 Low Battery Warning A repeating high/low tone pair every 10 seconds indicates the...

User Guide - Page 12

... Short press call control button. The headset indicator light will stay in pairing mode for four seconds. 3 Press and hold call control button for six seconds or until you hear a long tone. Press and hold call control button. For most phones select Settings>Tools>Connections> Bluetooth>Search>Savi Go WH100. For most phones select...

User Guide - Page 13

... call control button again to accept a call control button for more information Plantronics Savi User Guide 13 Press the call control button. If the distortion is still present, lower the volume using the call control button on the headset beyond Bluetooth range, and then return within it, you may need to between your...

User Guide - Page 14

... pointing towards corner of mouth. See "Docking and Charging Headset" on page 7. Move the headset closer to the Bluetooth phone. See "Fitting Headset" on page 7. Plantronics Savi User Guide 14 My phone did not locate the headset. The headset is drained. Your headset battery is not turned on. My headset falls off and on, and then repeat the pairing...

User Guide - Page 15

...09) All rights reserved. Plantronics, the logo design, Savi, and Sound Innovation are trademarks or registered trademarks of Microsoft Corporation. The Bluetooth word mark is owned by Plantronics is under license..... Microsoft, Windows and Vista are trademarks or registered trademarks of the mark by Bluetooth SIG, Inc. Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United...

Product Sheet - Page 2

... Savi Go headset features a noise-canceling microphone and ergonomically designed wearing options that maximize your mobile phone using a single headset- every way and everywhere you of Plantronics, Inc. Wireless mobility. Optimized for in nearby offices or conference rooms - All rights reserved. Class 1 Bluetooth range accommodates your mobile work style up to connect. Wideband...

Document-Conformity - Page 1

Product Name: Savi Go WG100/B Bluetooth Headset System Savi Go WG101/B Bluetooth Headset System Manufactured by: Address of Conformity is based on the evidence contained in accordance with the essential requirements of Commerce Amsterdam Registration Number: 34277402 voltage fluctuations and flicker Bluetooth radio 0 Signed Date Mike Perkins Vice President, Product Development and ...

Document-Conformity - Savi Go WG100-B/WG101-B - Page 1

...Development and Technology This Declaration of Commerce Amsterdam Registration Number: 34277402 Product Name: Savi Go WG100/B Bluetooth Headset System Savi Go WG101/B Bluetooth Headset System Manufactured by: Address of IT equipment Mobile phone EM exposure Base station EM exposure EMC General requirements EMC Bluetooth EMC - Radio Spectrum Standard EN 60950-1:2006 EN 50360: 2001 EN 50385: 2002...

Document-Conformity - Savi Go WG200-B/WG201-B - Page 1

... Compatibility Article 3.2 - PLANTRONICS® SOUND INNOVATION" Plantronics B.V. Product Name: Voyager PRO UC (v2) WG200/B Wireless Headset System Voyager PRO UC (v2) WG201/B Wireless Headset System Savi Go WG200/B Bluetooth Headset System Savi Go WG201/B Bluetooth Headset System Manufactured by: Address of Conformity is based on the evidence contained in accordance with the essential...

Document of Conformity 2011 - Page 1

... under our sole responsibility that the following products comply with the following European standards. 1999/5/EC reference Article 3.1 a - Product Name: Savi Go WG100/B Bluetooth Headset System Savi Go WG101/B Bluetooth Headset System Part Number 38658-02 38635-02 Manufactured by: Address of Conformity Number: DOC_413D plantronics.com Plantronics BV, Southpoint, Building C, Scorpius...