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Pioneer VSX-1021-K Support Question

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Question posted by Vas055 on January 21st, 2019

What Does Ue22 Means?

There is no sound coming fromMy pioneer receiver vsx1021

Current Answers

Answer #1: Posted by BusterDoogen on January 21st, 2019 9:49 AM
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Answer #2: Posted by ManAndMonkey on January 21st, 2019 7:17 AM
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Hello, According to Pioneer UE22 indicates a Firmware failure in the unit, but in most cases we've seen this error code points to a fault in the solder joints on the DSP processor chip inside of the receiver itself. That is the most common fault in Pioneer receivers that display the UE22 error code. The processor chip sits on the center of the mainboard and is an IC with dozens of tiny legs that seat it to the board. It also generates lots of heat (and should have been heat sunk by Pioneer to cure this issue). The common fix is to blow a heat gun directly over the top of the chip about 8 inches away for 40 seconds then see if the receiver stays on. This heats up the solder joints which become cold and can allow them reconnection to the board. I'm not sure if that is something you're comfortable with, or if you've tried updating the Firmware yet at this point, but those are the causes of the UE22 error. Let me know if you need clarification of anything and we can proceed. Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.If you have not already, the easiest attempt at a fix is the firmware update which require a USB thumb drive. You can follow the steps below to try to update the firmware: http://www.pioneerelectronics.com/ephox/StaticFiles/PUSA/Files/VSX-1021_50_51/ver1-151-081-111-073/VSX1021_50_51_FWupdate_USB.pdfIf the update does not cure this, or does not load completely, then the processor chip on the mainboard would need to be heated up as indicated above to re-flow the solder joints. If you need further assistance with that let me know. Alternative if this is not something you're comfortable with you can locate a Pioneer repair shop using the link below: https://www.pioneerelectronics.com/portal/site/PUSA/template.LOCATOR_MAXIMIZE/v4-where-to-buy-nav-item/?javax.portlet.tpst=be52d673d760c90094dab3f552768a0c_ws_MX&javax.portlet.prp_be52d673d760c90094dab3f552768a0c_viewID=ascview&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&vgnextoid=35233d3c95b3b210VgnVCM1000003367a8c0RCRDIf you need further assistance let me know. Please do not forget to click at least a 3 STAR RATING, at the top of the page for my efforts. You can follow up at any time if needed.


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Answer #3: Posted by waelsaidani1 on January 21st, 2019 6:11 AM
waelsaidani1

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UE22 means updating has failed, use the same product to update the software again. Refer to page 84 of the manual

Related Pioneer VSX-1021-K Manual Pages

Owner's Manual - Page 1

AUDIO/VIDEO MULTI-CHANNEL RECEIVER RECEPTOR AUDIO-VIDEO MULTICANAL VSX-1021-K Register your product on http://www.pioneerelectronics.com (US) http://www.pioneerelectronics.ca (Canada) · Protect your new investment The details of your purchase will be on file for reference in the event of an insurance claim such as loss or theft. · Receive free tips...
Owner's Manual - Page 4

...Pioneer product. Thank you for buying this unit's sensor 22 Plugging in the receiver 23 04 Basic Setup Changing the OSD display language (OSD Language 24 Automatically conducting optimum sound...playback components 16 Connecting an HDD/DVD recorder, BD recorder and other video sources 18 Connecting a satellite/cable receiver or other set-top box 18 Connecting other audio components......... 19...
Owner's Manual - Page 5

... TV and playback components on page 13 ! Using the various listening modes (page 35) ! Better sound using Wiring Navi on the AVNavigator CD-ROM included with the receiver. Switching on page... channel surround system & ZONE 2 connection (Multi Zone) j 3 Connecting the speakers ! Setting the Audio options (page 46) ! The System Setup and Other Setup menus (page 64) j 12 Making ...
Owner's Manual - Page 7

...the AVNavigator of another model, first uninstall (delete) this CD-ROM with respect to play this receiver's AVNavigator, then install the AVNavigator of the other entities described herein are included in dialog fashion. Pioneer Corporation does not guarantee the operation of Use ! From the Start menu, click "Program" d "PIONEER CORPORATION" d "AVNavigator(VSX-1021)" d "Uninstall".
Owner's Manual - Page 8

... the receiver (used to select control of your surround sound system (see page 58) and the Audio or Video options (page 46 or 48). 9 Receiver Control buttons Press first to compressed audio sources...sent from the remote control. 12 TV CTRL Set the preset code of other components (page 52). Use to component control using the following system: ! Also use k/l to select stereo playback mode ...
Owner's Manual - Page 10

... component is no sound output from the speakers. 11 Listening mode buttons ! Lights to indicate iPod/ iPhone/iPad is automatically set to switch between standby and on page 9 . 10 En 6 TUNER controls ! BAND - Switches between AM and FM radio bands (page 31). ! Use to ON in the AUDIO PARAMETER menu (page 46). ! CHANNEL RECEIVER VSX-1021...
Owner's Manual - Page 11

... COAXIAL ASSIGNABLE IN 1 IN 2 IN 1 IN 2 OPTICAL ASSIGNABLE CONTROL IN OUT IR IN VIDEO ZONE 2 AUDIO DVR/BDR CD-R/TAPE ZONE 2 (OUTPUT 5 V 0.6 A MAX) OUT MONITOR OUT TV/SAT VIDEO 1 IN...(Front height) *Default setting ! Choose one of components you can connect to the receiver's different input terminals. Sound does not come through simultaneously from the power outlet. Plugging in [A]...
Owner's Manual - Page 12

... (3.3 ft.) directly above or below for 7.1-channel surround sound in the main zone with stereo playback on another component in the room has a big effect on the B ...2 connection (Multi Zone) ! to conduct the Full Auto MCACC (speaker environment setting) procedure. For DVD-Audio, the speakers should help you 're listening to 9 ft.) apart, at a sufficient distance from the listening...
Owner's Manual - Page 13

... used for details on the receiver comprises a positive (+) and ...Speaker B - This not only improves sound quality, but you can also be used... IN 1 IN 2 OPTICAL ASSIGNABLE CONTROL IN OUT IR IN VIDEO ZONE 2 AUDIO DVR/BDR CD-R/TAPE ZONE 2 (OUTPUT 5 V 0.6 A MAX) OUT ... L B MONITOR OUT Y PB PR COMPONENT VIDEO R TV/SAT VIDEO 1 DVD SUBWOOFER CAUTION: ATTENTION: PRE OUT SPEAKER IMPEDANCE ENCEINTE D'IMPEDANCE ...
Owner's Manual - Page 19

...the AM LOOP terminals without disconnecting the supplied AM loop antenna. To improve reception and sound quality, connect external antennas (see also The Input Setup menu on a flat surface... up the receiver you'll need to tell the receiver which input you to a wall or other audio components This receiver has both AM antenna wires. 2 Push open the tabs, then insert one AUDIO OUT DIGITAL OUT...
Owner's Manual - Page 22

.... Note that you also have . 22 En IR receiver 2 Connect the IR IN jack of another Pioneer component. Please see the manual supplied with your equipment Connecting ...audio, video or HDMI jacks connected to another zone, you want to the IR receiver, see page 52. ! Remote operation may not use the IR terminology. If using a mini-plug cable), you want to link a Pioneer component...
Owner's Manual - Page 33

... CHANNEL RECEIVER VSX-1021 HDMI iPod iPhone iPad SPEAKERS CONTROL - ON/OFF BAND TUNER EDIT TUNE PRESET AUTO SURR/ALC/ STANDARD STREAM DIRECT SURROUND ADVANCED SURROUND SOUND iPod ... technology: Digital music player + Bluetooth audio transmitter (sold commercially) Music data This receiver INPUT SELECTOR STANDBY / ON ADVANCED MCACC FL OFF AUDIO/ VIDEO MULTI- For more details, ...
Owner's Manual - Page 35

... IIz HEIGHT - WIDE SURROUND MUSIC - Note ! Neural Surround can select STEREO mode only. The receiver automatically detects what kind of source you're listening to 2-channel sources in Setting the Audio options on page 46 ). ! Neo:6 MUSIC - 7.1 channel sound (surround back), especially suited to hear 6.1 channel playback ! 2 Pro Logic IIz HEIGHT - DTS-ES...
Owner's Manual - Page 36

...component. Designed for listening to create natural surround sound effects using the EFFECT parameter in Auto level control mode (page 35). ! Creates surround sound from source with the pure analog or digital sound...the Audio options on page 63 to the TV). 1 Press mode. DIRECT - Plays back sound from this receiver. Plays back unmodified sound from mono soundtracks ! No sound ...
Owner's Manual - Page 46

... of the receiver, certain options may be output during playback of non-PCM sources. Option(s) c M1. MEMORY 6 d Default: M1. OFF For discs created with lots of bass. By adding a bit of delay, you can make the sound source seem to relocate upwards. c -6 to M6. May improve the quality of sound in the AUDIO PARAMETER...
Owner's Manual - Page 52

... failed. Setting the remote to control other components Most components can be used to erase remote control codes that have multiple Pioneer receivers, amplifiers, etc., this function (see Programming... the setting has been successfully completed. Set the remote modes on the receivers before using the component's manufacturer preset code stored in the remote control to allow these devices ...
Owner's Manual - Page 53

... SIRIUS INPUT SELECT ZONE2 RECEIVER INPUT MASTER VOLUME TV CONTROL CH VOL MUTE AUDIO PARAMETER LIST VIDEO PARAMETER TUNE.... To try out the remote control, switch the component on page 86 . If it means the memory is full. Release the button after the...erasing mode. If this has been tested with codes of Pioneer format only). Programming signals from other buttons. 5 Press RCU...
Owner's Manual - Page 71

...component has a digital volume control, make sure this sound bothers you may be heard from the front height or front wide speakers. Other audio problems Symptom Remedy Speaker switching sound (clicking sound)... DTS signal output is not turned down . A speaker switching sound (clicking sound) will be output from the receiver at this is set to NO (see Switching the speaker terminals...
Owner's Manual - Page 75

... continuously. If video images do not appear on page 43 ). Check the audio output settings of connection (component or composite), then start playback again. HDMI format digital audio transmissions require a longer time to a component or TV with HDMI setting to this receiver to be damaged. The picture quality may be recognized. HDCP ERROR shows in...
Owner's Manual - Page 77

... client is properly connected to the network. There are cases where even the audio files listed as a PC, cannot be interrupted when a volume operation is not switched on this receiver. The audio component on this receiver. Playback does not start while The component is not currently installed on the same network. not properly set to "Do...

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