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Panasonic KV S2026C Support Question

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Question posted by ssult on September 19th, 2011

Scanner Error 18

We are able to scan for a few pages then we get the Error 18, that there is a paper jam. We have looked and there is no paper in the scanner.

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Related Panasonic KV S2026C Manual Pages

Color Scanner - Page 1

... and do not scratch or smudge the surface of the CD-ROM. KV-S2025C / KV-S2025CU / KV-S2026C / KV-S2026CU KV-S2045C / KV-S2045CU / KV-S2046C / KV-S2046CU KV-S2045C KV-S2045CU KV-S2046C KV-S2046CU KV-S2025C KV-S2025CU KV-S2026C KV-S2026CU These instructions contain information on operating the scanner. Before reading these instructions, please read these instructions, the enclosed installation...

Color Scanner - Page 2

...KV-S2025C / KV-S2045C KV-S2026C USB Connection KV-S2026C SCSI Connection KV-S2046C USB Connection KV-S2046C SCSI Connection Minimum Recommended Pentium II, 300 MHz Pentium III, 800 MHz or higher [Black & White Scanning] Minimum 128 MB Recommended 256 MB or higher [Color Scanning... of your original document. ∫ System requirements When using the scanner, the required host...

Color Scanner - Page 3

... ≥ KV-S2025C / KV-S2025CU / KV-S2026C / KV-S2026CU 13 ≥ KV-S2045C / KV-S2045CU / KV-S2046C / KV-S2046CU 14 ≥ Power turn-on sequence 15 ≥ About LED 15 ≥ About the SCSI setting 16 Loading Documents 17 Care and Maintenance Clearing Paper Jams 20 ≥ Removing paper jams from the feed part 20 Cleaning the Unit 22 ≥ Outside of the scanner 22...

Color Scanner - Page 11

... position. Do not place the unit on the back side of the scanner). ≥ Do not use an extension cord. ≥ This scanner should be harmful to your skin, so please use protective gloves. Do not use the roller cleaning paper near other appliances which genair conditioning vent. Precautions Operating Environment Do not...

Color Scanner - Page 13

Component Identification ∫ KV-S2025C / KV-S2025CU / KV-S2026C / KV-S2026CU Document guides Paper feed roller Feed tray Feed extension tray Business card stopper Exit extension tray Exit stopper Exit tray ADF door ADF door release STOP/START button LED Radiation vent Power switch Business card guides DIP switch USB connector (Only for KV-S2026C, KV-S2026CU) SCSI connectors AC inlet...

Color Scanner - Page 14

... ∫ KV-S2045C / KV-S2045CU / KV-S2046C / KV-S2046CU Document guides Paper feed roller Feed tray Feed extension tray Business card stopper Exit stopper Exit extension tray Exit tray Imprinter door ADF door ADF door release STOP/START button LED Radiation vent Power switch Business card guides DIP switch USB connector (Only for KV-S2046C, KV-S2046CU) SCSI...

Color Scanner - Page 15

Component Identification LED ∫ About LED LED indicates the status of the scanner as follows: LED light Green Green (flashing) Orange Orange (flashing) Red Status Ready to scan or scanning Sleep mode Ready to scan or scanning with warning *1 Initializing Sleeping with warning *1 An error occurred *2 *1: The rollers need to be cleaned or replaced. *1*2: Check the status...

Color Scanner - Page 16

setting and the terminator setting. Component Identification ∫ About the SCSI setting When connecting the scanner to a SCSI chain using a SCSI cable, perform the SCSI ID setting correctly. SCSI ID Setting ID No. 0 1 2 3 4 5 6 7 #2 ... device in the SCSI chain ≥ Default setting Not the last device in the SCSI chain 16 The scanner is provided with a DIP switch for the SCSI ID No.

Color Scanner - Page 18

Adjust the position of KV-S2045C, KV-S2045CU, KV-S2046C and KV-S2046CU is fixed. It will cause paper jams. A Exit extension tray Business card guides 5 Place the documents on the feed tray with the side to be scanned facing up. ≥ Be sure to place the documents on the feed tray as shown in the figure on the right...

Color Scanner - Page 19

....) If you scan the irregular or fragile documents, it is scanned. ≥ When you scan other plastic films, cloths, or metallic sheets. ≥ Paper with irregularities such as tabs, staples, paste, etc. ≥ Documents with wet ink ≥ Thick or irregular documents such as envelopes, documents that are as carbons or carbonless paper may cause skewing, paper jamming or multiple-sheet...

Color Scanner - Page 22

... comes first. ≥ Clean the rollers and sensors if paper jamming or multiple-sheet feeding occurs frequently. (Refer to pages 23- 25.) ≥ Clean the CIS glasses and sensor rollers when lines appear on the scanned images. (Refer to pages 25-26.) ≥ If the documents you scan are dirty, then the scanner components will also become dirty.

Color Scanner - Page 23

... bag. only) or your scanner. ∫ Cleaning the rollers and sensors Roller cleaning paper: Open the bag on the dotted line and take out the roller cleaning paper. ≥ If the roller cleaning paper bag is available from the dealer where you purchased your dealer. 1 Turn the power off. KV-SS03) is left opened for...

Color Scanner - Page 28

... the claw along the groove of the feed cover Groove to pull out the claw out of the chassis in the scanner. . Replacing Consumables 4 Remove the paper feed roller module straightly, holding up the paper feed Claw case along the groove of the feed cover. 3 Attach the bearings at both ends of the...

Color Scanner - Page 33

... Note: ≥ Please use a power cord whose shape matches the shape of the scanner may result in a service charge to repair the unit. ≥ The scanner should be handled in the correct (horizontal) position. Repacking Instructions ∫ KV-S2025C / KV-S2025CU / KV-S2026C / KV-S2026CU It is highly recommended that you need to transport or ship your...

Color Scanner - Page 34

... ≥ Be sure to use the original carton and all of the original packing materials. ≥ Improper repacking of the scanner may result in the correct (horizontal) position. Feed extension tray 2 2 3 1 34 Repacking Instructions ∫ KV-S2045C / KV-S2045CU / KV-S2046C / KV-S2046CU It is highly recommended that you need to transport or ship your...

Color Scanner - Page 35

....) Note: 1 lbs = 3.75 g/m2 SCSI III (20 MB/sec) USB 2.0 (Only for KV-S2026C, KV-S2026CU, KV-S2046C, KV-S2046CU) 120 sheets [64 g/m2 (17 lbs.)], 100 sheets [75 g/m2 (20 lbs.)] 35 Duplex Approx. 72 images/min. Simplex Approx. 9 pages/min. Patch code detection (Kodak patch 2, 3, T) Note: 1 portion both side each executed only by 1 paper scanning in .

Color Scanner - Page 36

... 8.4 kg (18.5 lbs.) [KV-S2025C, KV-S2025CU] 8.5 kg (18.7 lbs.) [KV-S2026C, KV-S2026CU] KV-S2045C KV-S2046C KV-S2045CU KV-S2046CU 343k487k239 mm (13.5k19.2k9.4 in.) Note: When tray is installed 9.1 kg (20.1 lbs.) Power requirement AC100 - 120 V AC220 - 240 V AC100 - 120 V AC220 - 240 V 50/60 Hz 50/60 Hz 50/60 Hz 50/60 Hz Power Maximum 1 A consumption (Scanning...

Color Scanner - Page 37

... connection The USB interface of SCSI terminator to the Installation Manual on . Scan speed is turned ON. The scanner is locked. 37 Connect with power supply. properly. Problem with USB ...the cables correctly. The same ID number is not connected to Enable. The scanner was turned on pages 22 and 23.) The computer cannot recognize the SCSI card. logo. Check your...

Color Scanner - Page 38

... scanned documents. The document is to be scanned was Load the document correctly. paper of the scanned document is curled. loaded face down (upside down). (See page 17.) The CIS glasses are dirty. Clean the CIS glasses and the sensor rollers. (See page 25.) Scanned image has moire fringes such as the edge of the scanning resolution. But the scanner does not start scanning...

Color Scanner - Page 39

... 35 Free rollers 24 Page G Green levers 27 I Image control 35 Imprinter door 14 Imprinter door pull 14 Interface 35 L LED 13, 14, 15 Limit mark 18 Loading documents 17 O Operating temperature and humidity . . . . 36 Option 36 P Paper 35 Paper detector 24 Paper feed roller 13, 14, 24 Paper feed roller module 27 Paper jams 20 Power consumption 36...