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Olympus E-500 Support Question

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Question posted by alicia10058 on June 27th, 2011

Olympus E-500 Camera Is Not Taking Pictures.

I have owed this camera for over 5 years now and it has been a reliable camera that takes great pictures.  Just recently the camera sounds and acts like it is taking a picture, focusing, shutter going off etc but the image on the screen is either all black or has a light streak at the top of the black image.  I have checked to see if this happens with both lenses and it does.  Do you have any idea what could be causing the camera to malfunction?

Current Answers

Answer #1: Posted by crazyredhead87 on June 27th, 2011 12:05 PM
This answer was accepted by the poster of the original question.
crazyredhead87

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May 28th, 2011

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Right off the bat to me it sounds like a problem with the aperture settings or the shutter, not on your part, but in the mechanics of the camera. If you have used it heavily it might require repairs at this point. It would definitely be worth getting it checked out at a repair shop, the camera is still worth it.

Answer #2: Posted by kcmjr on June 27th, 2011 12:04 PM
kcmjr

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May 5th, 2011

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I own the same camera and as you stated it has always performed well.

This sounds like the image sensor has failed.

To be sure first make sure that the battery has a full 13 hour charge on it.  Also make sure the memory card is good (they do wear out).  Try using the camera without the memory card or swap in another.

If the images are still bad then the camera has an internal failure and should be sent in for service.  You should be able to get it sent at at most any camera store such as Wolf Camera.


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Related Olympus E-500 Manual Pages

EVOLT E-500 Basic Manual (English, Español, Français, Deutsch) - Page 2

...crossed-out wheeled bin WEEE Annex IV] indicates separate collection of Conformity Model Number : E-500 Trade Name : OLYMPUS Responsible Party : Address : Two Corporate Center Drive, P.O. Please use the return and collection systems available in your country for Camera File System/DCF" standards stipulated by the Japan Electronics and Information Technology Industries Association (JEITA...
EVOLT E-500 Basic Manual (English, Español, Français, Deutsch) - Page 3

... played back on the CompactFlash or xD-Picture Card. What you can do with the provided OLYMPUS Master. Pictures are stored on a TV with a PictBridge-compatible printer without using slideshow and check shooting information, etc. Images can be converted to make any complicated settings. Just press the shutter button! Once you've transferred images to...
EVOLT E-500 Quick Start Guide (English) - Page 1

...'s CD-ROM drive. d.Use ac to set up and quickly begin exploring the possibilities that digital photography brings to view. Select the picture you want to your new Olympus Digital Camera, you are optional. Verify that the "NO_NAME" icon representing the camera is displayed. • The above steps confirm that the "Removable Disk" icon representing the...
EVOLT E-500 Quick Start Guide (English) - Page 2

How to Use the Autofocus 5. Camera Diagram and Controls 2. How to use the mode dial 3. How to Erase All Pictures 9. Viewing Pictures on a TV 8. Printing a Picture CAMERA DIAGRAM AND CONTROLS Viewfinder AEL/AFL/0 (Protect) button How to use the buttons and control dial 4. Image Quality Modes 7. Quick Reference Guide INDEX 1. Flash Modes 6. E-mailing a Picture 10.
EVOLT E-500 Advanced Manual (English) - Page 9

...of Apple Computer, Inc. • xD-Picture Card™ is subject to in USA Declaration of their respective owners. • The standards for Camera File System/DCF" standards stipulated by the...this manual are registered trademarks and/or trademarks of Conformity Model Number : E-500 Trade Name : OLYMPUS Responsible Party : Address : Two Corporate Center Drive, P.O. For customers in...
EVOLT E-500 Advanced Manual (English) - Page 36

...sure to capture the true appearance of the street. 3 • Since the shutter speed is performed continuously, you can take pictures of children at play without blurring. 36 Usually a street at night makes ...Suitable for capturing fast-moving action without blurring. Since the shutter speed is slow, be sure to stabilize the camera. ? 5 NIGHT+PORTRAIT Suitable for shooting both the main...
EVOLT E-500 Advanced Manual (English) - Page 37

... flash cannot be achieved. & 11 CANDLE Suitable for shooting conditions 10 MACRO The camera closes the aperture and focuses across a wider range in the forward and backward directions (more depth of field) to enable you to shoot close-up pictures (macro shooting). • If you use the flash, shadows may be noticeable and...
EVOLT E-500 Advanced Manual (English) - Page 42

... shutter button all the way. All the way down • The shutter speed that has been set automatically by the camera is displayed on the viewfinder. J If the shutter ... If the shutter speed indication is blinking. Advanced shooting modes 3 Press the shutter button halfway. • Focusing is blinking. Shutter speed 3 Viewfinder Aperture value Shutter speed Viewfinder Aperture...
EVOLT E-500 Advanced Manual (English) - Page 62

Single-frame shooting/sequential shooting j Single-frame shooting o Sequential shooting j Shoots 1 frame at a time when the shutter button is pressed. for as long as the shutter button is pressed. (normal shooting mode) Shoots 4 frames or more at the first frame (in S-AF, MF). 1 Press the Focus and exposure are locked at 2.5 frames/sec.
EVOLT E-500 Advanced Manual (English) - Page 63

You can set the camera to trigger the shutter after either 12 or 2 seconds. Setting self-timer 1 Press the Fix the camera securely on a tripod for self-timer shooting. Self-timer shooting Y This function lets you take pictures using the self-timer.
EVOLT E-500 Advanced Manual (English) - Page 71

... for taking pictures of S-AF mode and MF mode (S-AF+MF) This function allows you to take the picture. Focus mode Viewfinder 5 AF confirmation mark Focusing functions Simultaneous use AF. • When the focus is locked, the AF confirmation mark lights up. 2 Fine-adjust the focus using the focus ring, while keeping the shutter button pressed halfway. 3 Press the shutter button...
EVOLT E-500 Advanced Manual (English) - Page 72

... frame the subject. 2 Press the shutter button halfway to use of the picture, the camera continues trying to fine-adjust focus manually by turning the focus ring and then AF is performed in the C-AF mode when the shutter button is in anticipation of the picture, focusing is tried continuously. • A beep sound is output when the subject is...
EVOLT E-500 Advanced Manual (English) - Page 73

... the focus ring. 2 Press the shutter button all the way to take the picture. Manual focus (MF) This function allows you focus the lens on any subject while looking through the viewfinder. 5 1 Adjust the focus using the C-AF mode: J You can select the rotational direction of the focus ring to suit your adjustments are selected, the camera performs focusing in...
EVOLT E-500 Advanced Manual (English) - Page 86

... sure to use preset WB, select the color temperature 6000K. If these settings for each light source indicated in this is recommended when taking pictures with color temperature and this camera are correlated color temperatures, and should not be considered strictly as artificial light sources. There are not an accurate indication of fluorescent...
EVOLT E-500 Advanced Manual (English) - Page 128

...the function assigned to the V (one of the registered settings while taking pictures. You can use . 128 Customizing the settings/functions of your camera Set the menu in the [MY MODE SETUP] (g See below).... setting is useful when you want to see how a picture turned out before saving it. [MY MODE] While holding down the V button, you have just taken on the menu and press the i button. &#...
EVOLT E-500 Advanced Manual (English) - Page 154

... your digital camera. For information about OLYMPUS Master's other features, as well as for pictures taken with your computer Grouping and organizing images You can organize images by displaying them in a variety of formats including index prints, calendars, postcards, and more. Using shooting date or key words, you can also enjoy slideshows and sound playback...
EVOLT E-500 Advanced Manual (English) - Page 166

... if you install OLYMPUS Master, the USB driver will be done even without using OLYMPUS Master Your camera supports the USB Mass Storage Class. Before connecting the camera to your computer ...98 • Mac OS 8.6 or lower • Data transfer is not guaranteed on the provided OLYMPUS Master CD-ROM. When you are compatible with the USB connection: Windows Macintosh : Windows 98SE/Me...
EVOLT E-500 Advanced Manual (English) - Page 171

... Possible cause Corrective action Ref. Make sure that [RELEASE PRIORITY S] or [RELEASE PRIORITY C] is more likely to focus on the was taken. Clean the lens. button gently. the lens and take the picture. Page Turning the camera's power off does not reset the saved settings. Set [CUSTOM RESET SETTING] to [RESET], then turn off...
EVOLT E-500 Advanced Manual (English) - Page 173

... camera. The card error occurs. P. 168 No picture is Set the TV to see. P. 135 The TV 's video signal is displayed on the TV when connected to [ON] before taking pictures. The monitor is displayed every time you encounter problems Possible cause Corrective action Ref. direct sunlight. Install the OLYMPUS Master. When shooting at slow shutter...
EVOLT E-500 Advanced Manual (English) - Page 177

... shorter the depth of field and the sharper the background. See also digital ESP metering and spot metering. In M mode, the user selects both the aperture and shutter speed, A mode, in which the user selects the aperture and the camera sets the shutter speed, and S mode, in f/stops. AUTO mode Program AE mode (see...

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