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Question posted by rickybobby606 on June 13th, 2014

Oki C5300 152 Fatal Error

how to reset code.

Current Answers

Answer #1: Posted by harrytonia on June 14th, 2014 12:52 PM
This answer was accepted by the poster of the original question.
harrytonia

Member since:
June 14th, 2014

Points: 92,860
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Hi
Your printer display or status monitor may read "Fatal Error". This simply means a problem has occurred requiring action to clear. A "Fatal Error" does not mean your printer will "die". Fatal Error explanations are not usually found in the User's Guide or Handy Reference Guide. RECOMMENDED NEXT STEP: First, try turning off your printer then turning it back on. If this does not clear the message or remedy the problem, check to see if your printer is on a power strip (or not plugged directly into the wall). For testing purposes, be sure the printer is plugged directly into the wall. Often, the issue is power-related. Second, if the issue persists after this, write down the message (including the 3-digit error code number) and email us at "[email protected]" or call Oki Data Customer Support (1-800-654-3282) for assistance. NOTE: If you see a series of letters and numbers(scrolling across the display) after the 3-digit error code, be sure to write these down also and report them when call or emailing Customer Support.

Source
http://my.okidata.com/oki-faq.nsf/faqcentral/F9BE1CE10EA6F3AA85257654006757C1?OpenDocument


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Answer #2: Posted by Anonymous-116659 on June 17th, 2014 2:12 AM
Anonymous-116659

Member since:
July 22nd, 2013

Points: 24,620
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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

152 error is a Cyan Drum Fuse Cut Error. Please ensure that you are using oki genuine parts. Third party consumables are not recommended.

I recommend you to power the printer off and open the top cover. Removed the whole entire Cyan toner and drum assembly as one piece and then check for any paper jams. Installed the Cyan toner and drum assembly back inside the printer. If the error still persist, please give us a call at 1-800-654-3282 for more interactive troubleshooting.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

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C5300 Computer Connections & Software Install Guide - Page 16

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OKI C5300 User's Guide: Windows (Am English) - Page 129

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In the Print dialog box, click the PCL printer. C5300 PCL Emulation Driver • 152 NOTE • The internal hard disk must be installed in the printer and enabled. • If the hard disk memory is insufficient for the spooled data, DISK FULL is good for printing on the hard disk for ...
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