Oki C330dn Support Question

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Question posted by Anonymous-143746 on September 18th, 2014

Error Code

069 error code oki c330dn

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Answer #1: Posted by TommyKervz on September 19th, 2014 5:34 AM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,833

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possible aswer below

http://www.fixya.com/support/t13105431-service_call_code_069_okidata_c330dn

also see this http://www.fixya.com/support/t14026629-service_call_069_error

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by support38611 on September 21st, 2014 1:05 AM

support38611

Member since:
March 23rd, 2012

Points: 203,070

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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

I recommend you try the instructions below. Please follow the instructions exactly.

Power the printer off
Press and hold down the UP and DOWN ARROWS
Do not release as you power the printer back on
Wait until the screen shows: SYSTEM MAINTENANCE
Release the buttons
Tap OK
On the screen: ENTER PASSWORD
Enter six (6) 0’s (zero) by using the down arrow until 0 shows in the screen, tap OK. Continue until there are six (6) 0’s
Tap OK
On the screen: OKIUSER
Down Arrow to MAINTENANCE MENU
Tap OK
On the screen: MENU RESET EXECUTE
Tap OK
Wait as it REINITIALIZES.

If you still have a problem, please give us a call at 1-800-Okidata. for more interactive support.

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