Oki B431dn Support Question
Oki B431dn Support Question
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Question posted by gamalielmata on May 28th, 2013
Oki C530dn Check Toner Cartridge 544: Y Cartridge Lock Position
I need help, the printer Oki C539DN send this menssage Check toner cartridge 544: Y Cartridge lock position
Current Answers
Answer #1: Posted by support38611 on May 29th, 2013 3:56 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
Power the printer off, open the top cover, unlock the Yellow toner cartridge, shake the toner cartridge in a trash can, then reinstall the Y toner cartridge, and lock it in the drum unit, slide the blue slider towards your left to lock it in, then close the cover and power the printer off and back on to recycle the printer power. If the error continues, replace the Y toner cartridge.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].
Related Oki B431dn Manual Pages
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4
... packing materials.
1 Printer 2 CD-ROM 3 Power Cable 4 Toner Cartridge
• Black light-shield bag, to protect drum/toner cartridge if unit is shipped (not shown)
• This Setup Guide (not shown) • Safety, Warranty, Regulatory Information booklet
(not shown) Note: We recommend you keep your packing
materials and carton in case you need to ship or...
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 6
... the protrusions (2) on the image drum cartridge.
2 Shake the cartridge several times vertically and horizontally to distribute toner.
3 Holding the cartridge in a horizontal position, slowly peel off the tape.
5 Lower the right side, aligning the slot in the direction show.
4 Hold the cartridge with the (blue) knob (1) on the drum cartridge.
7 Close the top cover. Tilt the...
B411/B431 Safety/Warranty/Regulatory Guide - Page 3
... and followed in doubt contact your dealer or check with all warning and instruction labels on the ...cabinet or high capacity feeder, ensure wheel locks are read carefully and retained for use ... mains power switches are not specified in final position for future reference. If in order to ...of overheating. Do not throw toner cartridges or image drum cartridges into the ventilation holes or ...
B411/B431 Safety/Warranty/Regulatory Guide - Page 4
...toner cartridges, image drums, ribbon cartridges, fuses, etc. Additional information on a parts only basis at 1-800-6543282 (1-800-OKI-DATA), or by Oki Data or its functional equivalent, at the option of Oki...the exchange unit.
Overnight Exchange
US and Canada Only
Oki Data offers Overnight Exchange of this Limited Warranty. The exchange printer will repair or at its option, replace, with...
B411 B431 User Guide - Eng - Page 4
... PCL emulation 69 PS emulation (B431 72 Setting from Windows control panel 77 Printer settings in Macintosh 82 Auto versus Manual Duplex Printing 83 Auto Duplexing: Models ... overlays 94
Consumables and Maintenance 96 Consumable order details 96 Toner cartridge life 96 When to replace the toner cartridge 96 Replacing the toner cartridge 97 Image drum life 104 When to replace the image ...
B411 B431 User Guide - Eng - Page 6
WARNING! Any other toner cartridge may be degraded.
CAUTION! For the protection of personal injury. Specifications subject to supplement the main text.
Notes, Cautions and ...to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. All trademarks acknowledged.
6 > B411/B431 Notes, Cautions and Warnings
B411 B431 User Guide - Eng - Page 11
Manual Feed Tray (only for B411, single sheet feed),
(shown in open position 5. Toner cartridge 6. LED array 3. Fuser unit 7. Image drum 4. ON/OFF switch 2. Interior View
1. Top cover
11 > B411/B431 Printer Components
B411 B431 User Guide - Eng - Page 80
...it to the printer setup before sending the document to print next, even if completed documents are lower priority than documents which are available, depending on your printer. Specifies that ...that the spooler should favour documents which document to print. Directs the spooler to check the document setup and match it will not prevent correctly matched documents from applications...
B411 B431 User Guide - Eng - Page 96
... 44574701 44574901 44574301
Please always use genuine consumables. After Toner Low displays, the printer will print about 1,500 pages after a new toner cartridge has been installed.
96 > B411/B431 Consumables and Maintenance Toner cartridge life
How long your toner cartridge lasts depends on the print density; The toner cartridge that is only an average:actual results may vary. Remember...
B411 B431 User Guide - Eng - Page 97
...a cool, damp cloth to fresh air and seek medical attention.
Replacing the toner cartridge
WARNING
> Never expose a toner cartridge to place the used in cold water. It is a very fine dry powder...toner powder, lightly brush it off and unplug the machine before accessing the interior of any residue. If this printer is recommended that you install the new one came in the toner cartridge...
B411 B431 User Guide - Eng - Page 99
... of paper to close the cartridge then remove the used toner cartridge (2).
4. Clean the top of the printer to
prevent toner from its box but leave its
wrapping material in place for the moment.
99 > B411/B431 Consumables and Maintenance Pull the colored lever (1) on the right side of the toner cartridge towards the front of the...
B411 B431 User Guide - Eng - Page 104
... When to switch off and unplug the machine before accessing the interior of a machine for the B411 printer.
104 > B411/B431 Consumables and Maintenance
Access to a live machine's interior can be burned.
... approximately 25,000 pages continuous printing. It can cause an explosion and you change the toner cartridge
and clean the LED array at the same time as you can cause electric shock. ...
B411 B431 User Guide - Eng - Page 106
If the drum unit needs to keep it away from marking your furniture and to direct sunlight or very bright room lighting.
106 ...not expose it by its top centre, remove the used image drum and toner cartridge, out of the printer for more than this, please wrap the cartridge inside a black plastic bag to be out of the printer.
3. The green image drum surface at the base of paper to prevent...
B411 B431 User Guide - Eng - Page 107
... the old unit. Note Follow instructions that come with the new image drum for disposal. Push the left -hand end, and withdraw the toner cartridge out of packaging material etc.
7. Place the cartridge on the piece of its packaging and place it the same way round as the removal of the image drum...
B411 B431 User Guide - Eng - Page 108
8. Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it.
108 > B411/B431 Consumables and Maintenance
B411 B431 User Guide - Eng - Page 114
The printer prints a cleaning page. 8. If subsequent printing appears faded or uneven, try replacing the toner cartridge.
114 > B411/B431 Consumables and Maintenance 5. Press Cancel or Online or the Back button repeatedly
to exit the Menu mode. Press the OK button. 7. Press the ▲ or ▼ button until CLEANING PRINT is displayed.
6. The printer should now be ON LINE. 9.
B411 B431 User Guide - Eng - Page 115
... printing down a page. 1. Press the top cover release button and open the printer's top cover fully.
115 > B411/B431 Consumables and Maintenance Cleaning the LED array
Clean the LED array whenever a new toner cartridge is clearly labelled.
Switch off the printer and allow the fuser to cool for
about 10 minutes before opening the...
B411 B431 User Guide - Eng - Page 125
8. Lower the top cover but do not press down to room lighting, while you check the remaining area for jammed sheets.
125 > B411/B431 Troubleshooting This will protect the drum from excessive exposure to latch it closed yet. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1) correctly locate into the slots on each side of the printer (2).
9.
B411 B431 User Guide - Eng - Page 128
... quality problem, check the table below to background.
SYMPTOM
PROBLEM
Blank sheets printed.
Empty or missing toner cartridge. Empty toner cartridge.
Static electricity, generally from the exit, reinstall the image drum, close the top cover and switch the printer on . Page prints all Hardware problem.
Install new toner cartridge. Install new toner cartridge.
Change paper to...
B411 B431 User Guide - Eng - Page 129
... lines are smeared. Generate a cleaning page, repetitive marks may be temporary.
Replace toner cartridge.
LED array is low. Is paper meant for laser printers? Change paper stocks, check paper storage environment or use a dehumidifier; Contact service. Dirty rollers;
Contact service. Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to high humidity...
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