Oki B431dn Support Question

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Question posted by romeil7688 on March 13th, 2013

544: Y Improper Cartridge Lock Position

oki printer c310dn show this error

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Answer #1: Posted by support38611 on March 13th, 2013 3:46 AM

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support38611

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Thank you for your interest in our products. You have contacted Oki Data Americas about a product sold only in Europe, Asia or other Pacific Rim countries. Both the hardware and software of your product is completely different than what is sold in the Americas.

The source for the information you require is: www.oki.com

From this homepage click "About Oki" then click Oki Worldwide Offices. This should get you to the information you need.

Related Oki B431dn Manual Pages

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

... booklet supplied with this product and should be read prior to setting up the printer. 1 Remove all shipping tape. 2 Remove any packing materials. 1 Printer 2 CD-ROM 3 Power Cable 4 Toner Cartridge • Black light-shield bag, to protect drum/toner cartridge if unit is shipped (not shown) • This Setup Guide (not shown) • Safety...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 5

English 5 2 Lift the drum cartridge from printer. 4 Reinstall drum cartridge in the printer:lower it into their slots in the printer locating the pegs (1) at bottom of the printer cavity (2). Note: Do not touch shiny green surface at each end into place in the sides of drum cartridge. 3 Lift tape, then pull out protective paper as shown below...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 6

... under the protrusions (2) on the drum cartridge. 7 Close the top cover. Tilt the cartridge slightly and insert Note: The arrow on the knob should align with the arrow on the image drum cartridge. 2 Shake the cartridge several times vertically and horizontally to distribute toner. 3 Holding the cartridge in a horizontal position, slowly peel off the tape. 5 Lower...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 7

Be sure guides are snug against the paper and are locked in place. Load Paper 1 Pull out the paper tray. Close the paper tray. English 7 Note: For legal size paper, slide the release lever to the left while pulling out the paper guide to the LGL position. 2 Set guides to paper width and paper length. 3 Load paper (face down and top edge towards the front for letterhead paper).

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 9

... page appears, select from the categories in the Network Menu) or select Search Address to locate the printer on the network. 8 Follow the on-screen instructions. Click Next. Second, Install the Driver Models B411dn, B431dn 1 Insert the CD in the CD-ROM drive. Reinstall the driver if the installation failed. Click Next...

B411/B431 Safety/Warranty/Regulatory Guide - Page 3

...If the product is installed on a cabinet or high capacity feeder, ensure wheel locks are in final position for example water) is allowed to enter the product, there is less than... product is easily accessible at all other electrical equipment. Do not throw toner cartridges or image drum cartridges into the ventilation holes or operate this product may occur. After installing additional...

B411/B431 Safety/Warranty/Regulatory Guide - Page 4

.... (Oki Data) warrants this B411, B431 (hereinafter "the Product") to be on obtaining service under this Limited Warranty. This Limited Warranty does not extend to , the terms of the exchange product: failure to abuse, misuse, misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as toner cartridges, image drums, ribbon cartridges...

B411 B431 User Guide - Eng - Page 4

...69 PS emulation (B431 72 Setting from Windows control panel 77 Printer settings in Macintosh 82 Auto versus Manual Duplex Printing 83 Auto ...cartridge 96 Replacing the toner cartridge 97 Image drum life 104 When to replace the image drum 104 Replacing the image drum 104 Generating a cleaning page 111 B411 111 B431 112 Cleaning the LED array 115 Troubleshooting 117 Status and error...

B411 B431 User Guide - Eng - Page 10

... (250 sheets) 10 > B411/B431 Printer Components Output Stacker extension 4. Multi Purpose Tray extension 7. Multi Purpose Tray (only for B431; 50 sheets), shown in the next chapter, the B411 and B431 printers look similar from the outside. Printer Components Apart from the Operator panels, which are described in open position 6. Output Stacker (150 sheets...

B411 B431 User Guide - Eng - Page 11

Manual Feed Tray (only for B411, single sheet feed), (shown in open position 5. LED array 3. Image drum 4. Fuser unit 7. Top cover 11 > B411/B431 Printer Components ON/OFF switch 2. Toner cartridge 6. Interior View 1.

B411 B431 User Guide - Eng - Page 12

Parallel interface connection 3. Memory panel (to upgrade your printer's memory RAM DIMM) 6. Cooling fan 12 > B411/B431 Printer Components LAN interface connection (only for B411dn and B431dn) 5. Rear View 1. USB interface connection 4. Power cable connection 2.

B411 B431 User Guide - Eng - Page 25

... PITCH FONT CONDENSE CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT DEFAULT 10 CPI 12CPI TO 20CPI SET-2 IBM-437 DISABLE NORMAL 6 LPI OFF CR LF 80 COLUMN 11...

B411 B431 User Guide - Eng - Page 26

FX Emulation: B411 Configuration Tool This menu controls the printer's FX emulation. ITEM CHARACTER PITCH CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT DEFAULT 10 CPI SET-2 IBM-437 DISABLE NORMAL 6 LPI OFF...

B411 B431 User Guide - Eng - Page 29

...and provides an indication of total usage of the printer and the expected life left in its consumable items. This is left in the cartridge. An indication of how much toner is particularly useful...% REMARKS An indication of replacement consumables to various printer maintenance functions. Maintenance menu: B411 Configuration Tool This menu provides access to hand and you need them....

B411 B431 User Guide - Eng - Page 34

... FONT PRINT PSE FONT PRINT PPR FONT PRINT FX FONT DEMO 1 PRINT ERROR LOG USAGE REPORT ACTION EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE REMARKS B431dn only Is displayed only when 'USAGE REPORT' is enabled in the Print Statistics Menu Shutdown menu: B431 Printer Menu This menu shuts down the...

B411 B431 User Guide - Eng - Page 37

... PS-PROTOCOL CLRABLE WARNING AUTO CONTINUE MANUAL TIMEOUT TIMEOUT INJOB TIMEOUT LOCAL TIMEOUT NET LOW TONER JAM RECOVERY ERROR REPORT START UP DEFAULT 1 MIN AUTO EMULATION ASCII RAW RAW ONLINE OFF 60 SEC 40 SEC 40 SEC 90 SEC CONTINUE ON OFF OFF REMARKS B431dn only B431dn only 37 > B411/B431 Operator Panels

B411 B431 User Guide - Eng - Page 39

... PITCH FONT CONDENSE CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT DEFAULT 10 CPI 12 CPI to 20 CPI SET-2 IBM-437 DISABLE NORMAL 6 LPI OFF CR LF 80...

B411 B431 User Guide - Eng - Page 40

FX Emulation: B431 Printer Menu This menu controls the printer's FX emulation. ITEM CHARACTER PITCH CHARACTER SET SYMBOL SET LETTER O STYLE ZERO CHARACTER LINE PITCH WHITE PAGE SKIP CR FUNCTION LINE LENGTH FORM LENGTH TOF POSITION LEFT MARGIN FIT TO LETTER TEXT HEIGHT DEFAULT 10 CPI SET-2 IBM-437 DISABLE NORMAL 6 LPI OFF CR...

B411 B431 User Guide - Eng - Page 102

This will lock the cartridge into place and release toner into the image drum unit. 102 > B411/B431 Consumables and Maintenance Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the printer. 11.

B411 B431 User Guide - Eng - Page 108

8. Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it. 108 > B411/B431 Consumables and Maintenance