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Motorola SBG6580 Support Question

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Question posted by Yewaels on May 22nd, 2014

Motorola Sbg 6580 Wireless Icon Flashes Amber, How To Stop

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2

... customers advanced multimedia services, capable of data rates of their home or business network. The SBG6580's highspeed services enable operators to: • Protect their business customers. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of up to a 1 GHz downstream input allowing...
Brochure - Page 3

...802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS... Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction...-based entertainment services, the SBG6580 enables the delivery of the connected home. The SBG6580 is equipped with a nextgeneration...
Brochure - Page 4

...protection and intrusion prevention Wi-Fi Wizard for WPS compliant clients User-friendly Installation Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-...migration of customers to higher-revenue / margin Wi-Fi offerings Built-In Security The SBG6580 is offering an all-in the industry, with intelligent management, auto-provisioning, and remote...
Brochure - Page 5

... energy-efficient manner and helping our customers to be part of Conduct regulations. Motorola is working to make it easier for years to continually improve our environmental profile. In..., and packaging / recycling enhancements. The CPE are lead-free and RoHS compliant. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition, the devices and power supplies are available ...
Brochure - Page 8

Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes ...Simple to set up and easy to use-just plug it in and go. 1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may require a subscription.
Brochure - Page 9

...registered trademark and Vista is a registered trademark of Linus Torvalds. government. www.motorola.com COMPLIANT MOTOROLA and the Stylized M Logo are registered in the U.S. Wi-Fi and the...Wi-Fi Alliance logo are registered marks and Wi-Fi Protected Setup is a trademark of Motorola, Inc. ENERGY STAR is a registered trademark of General Instrument Corporation, a whollyowned subsidiary of...
User Manual - Page 3

... 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii CHANGE ...DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature... the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Manual - Page 4

B Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26 Safety and Regulatory Information • Motorola SURFboard • User Guide iv
User Manual - Page 7

...bands. Safety and Regulatory Information • Motorola SURFboard • User Guide vii High power radars are allocated as defined by the Wireless Ethernet Compatibility Alliance (WECA). This equipment should... device. These radars could cause interference and/or damage to indoor use only. WIRELESS LAN INFORMATION This device is restricted to LE-LAN devices. CAUTION: To reduce ...
User Manual - Page 8

... to ask for any environment where the risk of interference to comply with this guide or visit the Motorola website. B Restrictions on the Use of Wireless Devices In some situations or environments, the use of wireless devices may be accessible by the manufacturer. For more information on how to turning on the equipment.
User Manual - Page 11

... non-bonded upstream channel Green and flashing Scanning for a connection 4 Green and not flashing Finished scanning Green and flashing 5 Amber and flashing No icon or LED 6 WPS Actively scanning (show network traffic) Successfully paired when the icon is Green WPS pairing in progress The Wireless icon (see #5) is ... Product Overview • Motorola SURFboard • User Guide...
User Manual - Page 14

...possible, mount the modem to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Motorola SURFboard • User Guide 6 See the dimensioned view below for the spacing needed for installing a network interface unit/network interface device...before starting the installation. • Decide if you choose to mount the wireless modem on drywall).
User Manual - Page 17

...in the Password Change Username field. 6. change the passwords. Re-enter your modem over a wireless network connection. 1. Type in the default Password; Click Apply. 10. B 4 Connecting ... PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS! Connecting to the Internet • Motorola SURFboard • User Guide 9 Type in your network from the modem. Restoring ...
User Manual - Page 22

...-Shared Key, standard encryption with the AES encryption type WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Log on to configure a wireless adapter. Click Primary Network. 4. Select the WPA/WPA2 Encryption type. 10. Click Apply.
User Manual - Page 23

... the strongest encryption, TKIP provides strong encryption with Pre-Shared Key Motorola recommends using AES, the default setting. 8. Enter a new string in to connect. • Motorola recommends using WPA2-PSK. 7. B Create a Guest Wireless Network 1. Select the WPA/WPA2 Encryption type. Name your wireless guest network. 6. Use the GUEST NETWORK PRE-SHARED KEY and configure...
User Manual - Page 24

...select either PIN or Push Button method. Click Wireless. 2. Enter the PIN of the device you have successfully connected. The Wireless LED starts blinking. 7. Select the correct ... Push-Button from the SBG6580 GUI 1. Click Basic. 3. Select WPS from the Automatic Security Configuration pull-down menu. 6. Creating Wi-Fi Networks • Motorola SURFboard • User ...
User Manual - Page 27

... SBG6580 to its original factory settings if the gateway is connected via the Ethernet port, check the ONLINE icon to AES. 51BTroubleshooting • Motorola...SBG6580, be sure each affected wireless client has the identical passphrase. WPA enabled • If all of the icons and refer to Front Panel Icons and Error Conditions to re-enable wireless security. • On the Wireless...
User Manual - Page 28

B Front Panel Icons and Error Conditions The SBG6580 front panel icons provide status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send ...
Installation Guide - Page 2

... M Logo are the property of Motorola Mobility, Inc. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before calling for technical support, try restarting your service provider if you must have Adobe Acrobat Reader installed to the network. The Problem Power icon is not visible Cannot connect to Wireless Network Cannot receive or send...

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