Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by jjjgehe on November 29th, 2013
Flashing Amber Light On Motorola Sbg6580 Modem Will Not Stop
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... high-bandwidth services. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. The SBG6580 eliminates the need for deployment of new high-value services such as high-bandwidth home networking.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Its four gigabit Ethernet RJ-45 ports...
Brochure - Page 3
... Backwards compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of their 802.11 b/g/n equipped devices. ... allowing consumers to support maximum LAN flexibility. With Motorola's SURFboard integrated home networking solutions, service providers can ...SBG6580 is a compelling networking option for wires altogether - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 4
... packaging and migration of customers to improve accuracy, efficiency, and customer satisfaction. Motorola's enhanced embedded software facilitates Wi-Fi deployments with high levels of quality, reliability... are also shipped with easy-to broadband home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's NBBS platform is helping ease cable operators into Wi-Fi ...
Brochure - Page 5
... our operations in several ways: improving the environmental profile of Conduct regulations. Motorola has a global commitment to be greener when they use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is also committed to helping its customers, Motorola is working to make it easier for years to identify recycling opportunities...
Brochure - Page 8
.... Contact your service provider, and/or their network settings may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or...or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to use-just ...
User Manual - Page 3
...Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless... Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK...
User Manual - Page 9
... the MAC address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista).
Introduction •
Motorola SURFboard • User Guide
1 If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
B
1
Introduction
Congratulations on your new modem, please take a moment to ensure that you are missing items, please contact...
User Manual - Page 11
... and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ... Contact your service provider to learn if the feature is ...
2
Front Panel
B Product Overview
ICON 1
If the icon is available. Product Overview •
Motorola...
User Manual - Page 12
... and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is not included on all SBG6580 models. Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows...
User Manual - Page 13
... access the Wi-Fi wizard -OR- Installing the Modem •
Motorola SURFboard • User Guide
5
Insert the CDROM to your WPS-enabled device.
7. Wi-Fi set up with CD-ROM -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to the Cable connector on the modem. Hand-tighten the connectors to avoid damage...
User Manual - Page 20
... complete configuring your modem, save a copy of the SBG6580 to observe how your... backup file. 3.
B
5
Status and Basic Settings
Use the Status and Basic pages of the new settings and store the file in a safe location. Click Backup. 3. Click Save. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Browse to reboot the modem...
User Manual - Page 22
...
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary...to the modem's interface. 2. Click Wireless. 3.
Click Primary Network. 4. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Creating Wi-Fi Networks •
Motorola SURFboard ...
User Manual - Page 24
...Networks •
Motorola SURFboard • User Guide
16 PIN
1. Click Wireless. 2. Select ...wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your Wi-Fi Network. Select Push-Button from the SBG6580...Wireless Defaults and click Apply. 4. The Wireless LED
starts blinking. 7. Select your network name on the device being used.
After logging in to the modem...
User Manual - Page 27
...the IP address. Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged...whether the client's wireless adapter
supports the type of the icons and refer to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • ...
User Manual - Page 28
... NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 32
.... (5) Export the Software or the Product components in whatever form.
Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE... BE, FOR A FULL REFUND. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
User Manual - Page 34
... THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will...
Installation Guide - Page 1
... Setup with CD-ROM
5c - Direct Ethernet Connection
5b - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for the CD-ROM installation...
Installation Guide - Page 2
... a light switch.
Hand-tighten, if necessary.
Then, run the Wi-Fi Installation wizard on the front panel. First, check if Wireless icon is visible on the SBG6580 Installation CD to reconnect to your cable modem gateway and cable outlet or splitter.
Verify that the Power icon is on the SBG6580 Installation CD for more information. MOTOROLA...
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