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Motorola SBG6580 Support Question

Motorola SBG6580 Support Question

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Question posted by ArkadShutt on October 17th, 2014

Why Is My Sbg6580 Wireless Flashing Amber

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Answer #1: Posted by MotoAgents on October 17th, 2014 11:24 AM
This answer was accepted by the poster of the original question.
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
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points
Hello ArkadShutt,

You can contact our Motorola solutions team at: http://www.arrisi.com/contact_us/index.asp for support on your Motorola Sbg6580 Wireless modem.

Regards,

Lester S.

Motorola Support


MotoAgents

Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2

...-speed data customers. • Deliver high-bandwidth, multimedia services to residential customers. • Deliver competitive, high-capacity commercial services to your bandwidth-demanding consumers - The SBG6580's highspeed services enable operators to: • Protect their installed base of innovative ultra-broadband data and multimedia services as well as bandwidth on -board radios...
Brochure - Page 3

... mobile devices, is configured with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. The SBG6580's 802.11n integrated access point eliminates the need for multicast IP services Wi-Fi Access One way to avoid the challenges...
Brochure - Page 4

... migration of customers to higher-revenue / margin Wi-Fi offerings Built-In Security The SBG6580 is a new challenge for improved accuracy and reduced support costs. More Highlights Efficient Stylish...include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance Supporting the Wi-Fi home network...
Brochure - Page 5

... Conduct regulations. In addition, the devices and power supplies are ENERGY STAR qualified and compliant with our customers and their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use our products. Depending on energy efficiency, lead-free manufacturing...
Brochure - Page 6

... Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications GENERAL SPECIFICATIONS UPSTREAM DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation QPSK and 8, 16, 32, 64, 128 EuroDOCSIS...
Brochure - Page 7

static routing and dynamic IP routing (RIPv1, RIPv2); SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway SPI firewall with this cable modem) Macintosh: Power PC or later; full suite of Windows, although not specifically supported, ...
Brochure - Page 8

... and easy to use-just plug it in and go. 1 Certain features may not be liable for details. Additionally, certain features may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to change without notice or obligation.
User Manual - Page 3

......3 About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9

...: 1-877-466-8646. In the Box ITEM Power Supply DESCRIPTION Provides power via an AC electrical outlet Ethernet Cable Software License & Regulatory Card SBG6580 Installation CD-ROM SBG6580 Install Sheet Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband.motorola...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 11

... Connected with a non-bonded upstream channel Green and flashing Scanning for a connection 4 Green and not flashing Finished scanning Green and flashing 5 Amber and flashing No icon or LED 6 WPS Actively scanning (show network traffic) Successfully paired when the icon is Green WPS pairing in progress The Wireless icon (see #5) is ... Steady Green and visible Then the...
User Manual - Page 12

... made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. B About Wi-Fi Protected Security Feature (WPS) The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically...
User Manual - Page 13

... indoor use only. Insert the CDROM to lightning could create a safety hazard and damage the product. 1. Exposure of the building. B 3 Installing the Modem Connecting the SBG6580 This product is connected to a cable outlet. 2.
User Manual - Page 20

... backup file. 3. Click Restore and then click OK to perform routine maintenance tasks. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to get an at-aglance view of your system, learn the Software version currently on your...
User Manual - Page 22

... a default Pre-Shared Key. Click Apply. Better security, slow set-up ) - B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Enable the Primary Network. 5. For better security, Motorola recommends that...
User Manual - Page 24

...1. Select WPS from the SBG6580 GUI 1. Enter the Device Name. 7. Select your Wi-Fi Network. Click Wireless. 2. The Wireless LED starts blinking. 7. Select Restore Wireless Defaults and Apply. 4. ... name on the device you have successfully connected. Option 1 - Select Restore Wireless Defaults and Apply. 4. The system reports when you are adding to select either...
User Manual - Page 27

... data • Check the Security Mode setting on the Wireless Primary Network Page: • If you enabled WEP and configured a key on the SBG6580, be sure each affected wireless client has the identical passphrase. If this does not solve the problem, check whether the wireless client supports WPA. • If you enabled WPA and...
User Manual - Page 28

... status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired...
Installation Guide - Page 2

First, check if Wireless icon is visible on the SBG6580 Installation CD for more information. Check that the Ethernet cable is properly ... trademarks or registered trademarks of Motorola Mobility, Inc. The Problem Power icon is not visible Cannot connect to Wireless Network Cannot receive or send data The Solution Check that your service provider if you must have Adobe Acrobat Reader...

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