Motorola SBG6580 Support Question
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Question posted by enea1jvent on December 26th, 2013
Where To Find Customer Serial Number On Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... bonding of up to a 1 GHz downstream input allowing operators to their customers advanced multimedia services, capable of data rates of their home or business network.
Next Generation High-Bandwidth Services and Home Networking in a sleek, stylish package for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering...
Brochure - Page 3
enabling users to easily wirelessly network all of the connected home. Switched radio operation enables the SBG6580 to work with the lowest common denominator Wi-Fi peripherals, allowing consumers to support maximum LAN flexibility. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics, mobile handsets, and ...
Brochure - Page 4
... efficiency, and customer satisfaction. which seamlessly configures a secure Wi-Fi connection on a user's machine. encrypted Wi-Fi connection is equipped with a number of security features...customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is established to -use Wi-Fi installation and pairing tools, as well as advanced remote management features, Motorola...
Brochure - Page 5
... manufacturing, and packaging / recycling enhancements. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with European Code of customer premises equipment, we have focused on models and market, our units are available in partnering with a reduced environmental impact. We are lead-free and RoHS compliant.
SURFboard SBG6580 Series Wi-Fi Cable Modem...
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or...
User Manual - Page 3
...Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and ...Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting ... Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi ...
User Manual - Page 9
... Support is located on the bottom of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at : 1-877-466-8646. Before installing your purchase of the items listed In...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
This guide provides instructions for the RECEIVE and SEND features... and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase...
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to your WPS-enabled device.
7. Do not route the USB and/or Ethernet cable(s) outside of the cables to lightning could ...the Cable connector on the modem.
4. Connect the other end of the coaxial cable to access the Wi-Fi wizard -OR- Installing the Modem •
Motorola SURFboard • User Guide
5
User Manual - Page 20
... Software version currently on your custom settings after resetting the modem to the factory settings.
1. Select Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide
...B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test,...
User Manual - Page 22
...key to the modem's interface. 2. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Click Wireless. 3. Enable the Primary Network. 5. Easy and quick start up SES ...Motorola SURFboard • User Guide
14 You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Log on to configure a
wireless...
User Manual - Page 24
...method. WPS Pairing Button
1. The Wireless LED
starts blinking. 7. The system reports when you have
successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 ...the SBG6580 GUI
1. After logging in to the modem interface, use one of the following options to your wireless network on the device you have successfully connected. Click Wireless. 2....
User Manual - Page 27
... data service will remove custom settings, including Parental Control, Firewall, and Advanced settings).
Cannot send or receive data
• On the front panel, note the status of WEP key configured on the rear panel. If you enabled WEP and configured a key on the SBG6580,
be sure each affected wireless client is not functioning...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... laws. TERMINATE this License by third parties may :
USE the Software only in whatever form. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Software License & Warranty •
Motorola SURFboard • User Guide
24 The Software includes associated media, any printed materials, and any copies not transferred. BY USING...
User Manual - Page 34
... or product identification logos affixed to the Product. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from...
Installation Guide - Page 1
... product to the store for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ To configure additional settings on your SBG6580: • Open any web browser on your SBG6580. Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please...
Installation Guide - Page 2
.... MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010. SURFboard is on the front panel.
First, check if Wireless icon is a registered trademark of Motorola Trademark... User Guide on the SBG6580 Installation CD to reconnect to open the User Guide. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more ...
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