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Motorola SBG6580 Support Question

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Question posted by lkjgsand on March 30th, 2014

Where Do I Find My Internet Gateway Serial Number Motorola Surfboard Sbg6580

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2

..., and switched on-board radios (2.4 or 5 GHz) enables users to their customers. Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, and ... of new high-value services such as high-bandwidth home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway It's the perfect networking solution for deployment of premium high-speed...
Brochure - Page 3

... consumers in the home. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly network all of the connected home. With Motorola's SURFboard integrated home networking solutions, ... Wi-Fi Protected Setup™ (WPS) Wi-Fi connection Supports standard internet browser software Front panel LEDs indicate status and simplify troubleshooting User-friendly online...
Brochure - Page 4

... the highest-performing and lowest cost of ownership modems in -one approach to the gateway, protecting the user's machine from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway As the leading worldwide provider of DOCSIS products, Motorola is equipped with a number of security features to offer consumers peace of mind, including: • Firewall with...
Brochure - Page 5

... to delivering high-quality gateways to its customers, Motorola is marked with standard recycling codes to make products with a company that eliminate the use of suspension plastic and reduce box size, thereby reducing waste and transport costs. Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We are ENERGY...
Brochure - Page 6

... using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications GENERAL SPECIFICATIONS UPSTREAM DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation QPSK and 8, 16, 32, 64, 128 EuroDOCSIS 1.0, 1.1, and 2.0) QAM...
Brochure - Page 7

... higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; static routing and dynamic IP...or XP or Linux® with DoS protection and intrusion prevention; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 8

... action, risks, or harms arising from or related to change without notice or obligation. Additionally, certain features may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment. Contact your service provider, and/or their...
User Manual - Page 3

... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16...the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B Table of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard &#...
User Manual - Page 9

... your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at: 1-877-466-8646. Motorola Broadband Technical Support is ...serial number, SSID, WPA-PSK, and Passcode (for use with the CD Wi-Fi Wizard). B 1 Introduction Congratulations on your new modem, please take a moment to learn more about Motorola products, visit the Motorola...
User Manual - Page 13

...; Motorola SURFboard • User Guide 5 Wi-Fi set up with CD-ROM -OR- Repeat steps 5 and 6 to connect additional computer and/or other end of the power cord into the power port on your computer -OR- Connect the other devices. Select the Internet connection type (Ethernet Cable -OR- B 3 Installing the Modem Connecting the SBG6580...
User Manual - Page 14

..., masonry, a wooden stud, or some other solid wall material. Use anchor bolts if necessary (for mounting the gateway. Installing the Modem • Motorola SURFboard • User Guide 6 See the dimensioned view below for the spacing needed between the screw head and wall: ...the modem before starting the installation. • Decide if you choose to mount the wireless modem on drywall).
User Manual - Page 17

... resetting the modem, create a backup copy of your new password. 8. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the InternetMotorola SURFboard • User Guide 9 Type in the default Password; Type in your new username in the New Password field. 7. Retype your new password in the Current...
User Manual - Page 22

... WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Apply. Disable or select the Automatic Security Configuration (WPS or SES). 6. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 14 Create a Primary Wireless Network 1. Enable the Primary...
User Manual - Page 24

... Select Push-Button from the SBG6580 GUI 1. The system reports when you are adding to your network. 6. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 ... Network. Option 2 - Select WPS from Automatic Security Configuration pull-down . 6. Select your wireless network on the device you have a physical button, and others provide a Client GUI that ...
User Manual - Page 27

...the SBG6580 to its original factory settings if the gateway is connected via the Ethernet port, check the ONLINE icon to identify the error. Slow wireless • On the Wireless ...listed here do not solve your problem, contact your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you cannot receive ...
User Manual - Page 32

... OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. The Software includes associated media, any printed materials, and any United States export laws.
User Manual - Page 34

...SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola... Motorola toll-free phone number 1877-466-8646. THESE ARE...your cable operator or Internet Service Provider ("Service Provider") from an authorized Motorola reseller. EXCEPT AS ...
Installation Guide - Page 1

Direct Ethernet Connection 5b - Wi-Fi Setup with CD-ROM 5c - SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To connect your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola Before returning this product to the store for technical reasons, please call...
Installation Guide - Page 2

... Reader installed to the network. For UNIX® or Linux® computers, you need an IP address. MOTOROLA and the Stylized M Logo are the property of Motorola Trademark Holdings, LLC. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before calling for more information. See the Troubleshooting section in any means without the written permission...

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