Motorola HX550 Support Question
Motorola HX550 Support Question
Find answers below for this question about Motorola HX550.Need a Motorola HX550 manual? We have 1 online manual for this item!
Question posted by oessecretary on April 21st, 2014
First Charger Stopped Charging Headset, Now No Other Charger Will Charge Headset
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Current Answers
Answer #1: Posted by motohelper on April 22nd, 2014 9:09 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry for the bad experience, but the most effective way to manage this would be to contact our support organization.
They should quickly offer you a replacement if the device is still in warranty. Motorola offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.
Here's how to contact us https://motorola-global-portal.custhelp.com/app/home/.
Hope this helps!
https://forums.motorola.com/pages/home
Related Motorola HX550 Manual Pages
HX550 Quick Start Guide - Page 3
... regulatory and legal information at the back of this handy guide, and in a matter of your headset is to stay connected including clear calls, hands-free texting, and custom comfort. We've crammed ... show you need to use.
Congratulations
Your Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this guide. Always obey the laws and drive safely.
HX550 Quick Start Guide - Page 4
Your headset
the important parts
Call Button
Microphone
Micro USB Charging Connector
Volume Button (on side)
Earhook
Ear Speaker
Status Light (on side)
Boom Microphone
2 Your headset
HX550 Quick Start Guide - Page 5
It should only be able to remove or replace your battery will damage your product. Charge it . Charge it
let's get you won't be removed by a recycling facility.
Any attempt to use it 3 Note: Your battery is charging, you up and running
Status Light Red/Yellow = charging Green = fully charged
While your headset is designed to last the life of your headset.
HX550 Quick Start Guide - Page 6
in-ear hook
1 Rotate and turn your headset on -ear hook, in-ear hook or ear gels with no hook. Wear it
You can optimize the fit of your ear hook for left or right use.
4 Basics
Basics
a few essentials to get you started
Turn on & off
To turn your headset with the on and off, flip the boom to the open (extended)/closed (folded) position.
HX550 Quick Start Guide - Page 7
On-ear hook
1 Rotate and turn your ear hook for left or right use.
2 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth.
2 Fit in-ear hook onto earpiece.
3 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth. Basics 5
HX550 Quick Start Guide - Page 8
Ear Gel
1 Remove on-ear hook from headset:
2 Fit the ear gel on the earpiece and place it on your ear by placing the loop in the bend of your ear:
6 Basics
HX550 Quick Start Guide - Page 9
... voice prompts to connect your phone to the Motorola HX550. When connected, you hear "pairing complete". Pair & connect
connect and go
Pair & connect with your phone
1 Turn off any Bluetooth devices previously paired with your headset. Note: If prompted for help ). 4 Put the headset on your ear (see "Wear it" on
page 4 for...
HX550 Quick Start Guide - Page 10
...on your ear. The last paired phone (your second phone) is connected. When your headset successfully pairs with your headset.
2 Turn your headset. When connected, you hear "phone 1 connected" and the indicator light rapidly flashes in... pair". 6 Follow the voice prompts to connect your phone to your headset off (see "Turn on & off first phone and any other Bluetooth devices previously paired with...
HX550 Quick Start Guide - Page 11
... successfully connected, you want to turn your phone's Bluetooth feature is turned on, and your headset off and on . Your headset and phone will connect automatically. For daily use, make sure your headset is on . Pair & connect 9
Tip: You have 20 seconds to call and
press Call/Send key. If reconnection fails, turn...
HX550 Quick Start Guide - Page 14
... buttons while not on a call.
hear...
Talk time
check your remaining talk time is high"
more than 3.5 hours
To save battery power, turn off the headset when you shows...
HX550 Quick Start Guide - Page 15
your headset
if light shows... three blue flashes powering on/off
steady blue
pairing/connect mode
rapid blue/purple connection successful flashes
quick blue flash
incoming/outgoing ... connected call muted
steady red
attempting to connect
quick red flash
low battery
steady purple
in settings mode
Status light 13
Status light
Know your headset is...
HX550 Quick Start Guide - Page 16
Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on. Closing the boom will also save battery life.
14 Status light
HX550 Quick Start Guide - Page 17
.../off: • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Caller ID • Voice prompts • Multipoint (two phone) connections • WBS (Wide-band Audio) on the headset to make some changes Note: Features may vary. Press and hold the Call button while turning...
HX550 Quick Start Guide - Page 18
... pressing and holding the Call button and both Volume buttons until you hear "ready to the Motorola HX550. Make sure the indicator light on your headset is steadily lit in blue when your phone is on . and see the indicator light steadily lit in blue. Make sure your phone is flashing ...
HX550 Quick Start Guide - Page 19
See "Pair & connect" on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again. turned off or was turned on page 7. Problems? 17
HX550 Quick Start Guide - Page 21
... products in a fire because they may void your product near room temperature for efficient
battery charging. • New batteries are not fully charged. • New batteries or batteries stored for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your product has been damaged...
HX550 Quick Start Guide - Page 22
... pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to block out noisy surroundings. • Turn the volume down if you can be ... or accessory for extended periods of time you use headsets or headphones at high volume. • Avoid turning up the volume to the device through your headset or headphones and have your hearing: • Limit...
HX550 Quick Start Guide - Page 23
...: • A choking hazard may contain symbols, defined as follows:
Symbol Definition
032374o
Important safety information follows. Do not use only.
21 Symbol Key
Your battery, charger, or accessory product may exist for small, detachable parts. • Improper use could result in loud sounds, possibly causing hearing injury. • Improperly handled batteries...
HX550 Quick Start Guide - Page 26
... solutions. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your household waste, or in accordance with your local or regional authority. microwaves Don...
HX550 Quick Start Guide - Page 28
...United States and Canada
What Warranty Does this Warranty Cover? Ear buds and boom headsets that are Repaired or Replaced.
Length of Coverage
One (1) year from the ...below , Motorola Mobility, Inc.
Decorative covers, bezels, PhoneWrap™ covers and cases.
Monaural Headsets. Products and Accessories that transmit mono sound through a wired connection.
The balance of the ...
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