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Marantz SR5002 Support Question

Marantz SR5002 Support Question

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Question posted by Anonymous-166324 on May 25th, 2020

Standby Flashing

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Answer #1: Posted by Troubleshooter101 on May 26th, 2020 12:56 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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When the standby light is blinking, the receiver is indicating that the amplifier is in the protected mode. The common fix for a malfunctioning receiver, resetting the microprocessor, will not clear this fault, it is a hardware defect. The protection circuit is triggered when the receiver detects a DC offset condition, indicating internal damage to one of the amp circuits. As a result, the protection circuit powers the unit down and prevents the relays from engaging to prevent damage to the speakers or other amp circuits.


This is a serious internal hardware defect that would require repairs to correct. It can be caused by age, manufacturing defect, or a power surge.


To be certain, you can test that this is not a short in a connected speaker/component by disconnecting everything from the receiver except power (all speakers and source devices). Then try to turn it back on in tuner (am/fm) mode. If it will start up then, you had a short or a bad speaker. If it shuts down and the problem continues, this confirms the dc offset condition and the receiver would need to be repaired/replaced.


Unfortunately, this type of repair is not really practical. It can be done, but the costs of parts and labor will be in the $200-300 range, which is more than the receiver is currently worth, and would go a long way toward a replacement model. If you'd like help finding a local shop for repairs let me know your zip code, or I can recommend a replacement model if you prefer.



Thanks


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101

Related Marantz SR5002 Manual Pages

SR4002_Rear_Panel_Drawing - Page 4

...are encouraged to read this manual thoroughly before you for purchasing the Marantz SR4002/SR5002 Surround receiver. ACCESSORIES CHECK Before use, check the below accessories were included in the package.... FUNCTION 39 DISPLAY MODE 39 RECORDING AN ANALOG SOURCE 39 SELECTING ANALOG AUDIO INPUT OR DIGITAL AUDIO INPUT 39 LISTENING THROUGH HEADPHONES 40 DOLBY HEADPHONE MODE 40 ATTENUATION TO ...
SR4002_Rear_Panel_Drawing - Page 7

...MODE DOWN VOLUME MUTE UP DIGITAL S-VIDEO 7.1CH INPUT VIADUEXO1 INPUT L AUDIO R SR4002/SR5002 SYSTEMRCR5E5M00OSTRE CONTROLLER Remote controller Caution: • Do not allow direct sunlight... material may cause one . - Approx. 5 m 60° INPUT SELECTORAV SURROUND RECEIVER SR5002 MULTI STANDBY POWER ON/OFF SETUP MIC M. Doing so may require consent. LOADING BATTERIES Before using...
SR4002_Rear_Panel_Drawing - Page 8

...CH INPUT S.SPEAKER B STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE VOLUME DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO R @4 @3 @2 @1 @0 !9 !8 !7 !6 !5 FRONT PANEL (SR5002) qw e rtyu i o !0 !1 !2 !3 !4 AV SURROUND RECEIVER SR5002 INPUT SELECTOR DISP MULTI...
SR4002_Rear_Panel_Drawing - Page 10

... is illuminated when the HT-EQ function is 2 channel PCM-audio, "L" and "R" will illuminate to the status, input source,...SR4002 only) It displays the speaker system in the display off . (SR5002 only) ¡0 PEAK indicator This indicator is connected to show the...use . TUNED : This indicator illuminates when the tuner receives a sufficiently strong radio signal. If the digital...
SR4002_Rear_Panel_Drawing - Page 33

.... - 7.1 CH INPUT - AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE... SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO...
SR4002_Rear_Panel_Drawing - Page 34

.... In such case, audio signals are disabled in the standby mode. THROUGH: The audio input to the HDMI jacks...STANDBY MODE TV-AUTO OSD INFO : ECONOMY : : ENABLE VIDEO CONVERT HDMI : ENABLE DC TRIGGER MAIN EXIT 1. Other microphones do not desire this receiver... The microphone (MC-10) is in the "ECONOMY" setting (SR5002 only). The RC5001SR cannot operate this function. • To select ...
SR4002_Rear_Panel_Drawing - Page 36

... 1. SPEAKER" setup menu. AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT ...SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO...
SR4002_Rear_Panel_Drawing - Page 37

..., Stereo, Dolby PLIIx, DTS, DTS-ES, and Multi Ch. Example : DVD AV SURROUND RECEIVER SR5002 INPUT SELECTOR MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU DISC+ ANGLE SUB TITLE AUDIO CH-SEL V-OFF ATT. REMOTE CONTROLLER To select DVD, turn the VOLUME knob...
SR4002_Rear_Panel_Drawing - Page 38

...-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO R S-VIDEO VIDEO component SR4002/SR5002 AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT...
SR4002_Rear_Panel_Drawing - Page 42

...RECEIVER SR5002 INPUT SELECTOR MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP 1. Start recording to off condition RECORDING AN ANALOG SOURCE In normal operation, the audio... and press the A/D (0) button. ENGLISH OTHER FUNCTION DISPLAY MODE ER SR5002 LEARN SEND SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER...
SR4002_Rear_Panel_Drawing - Page 43

...button automatically switches to the Dolby headphone mode. AV SURROUND RECEIVER SR5002 INPUT SELECTOR MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO ... output through the headphones output. PRESET + - TUNING + DISC+ ANGLE SUB TITLE AUDIO CH-SEL V-OFF ATT. "ATT" indicator will automatically be selected when mode is shown...
SR4002_Rear_Panel_Drawing - Page 44

AV SURROUND RECEIVER SR5002 INPUT SELECTOR MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT AUTO HT-EQ 4. input terminals with movie and music enjoyment. In this case, You can connect additional audio source to 200 ms. Watch the picture on the remote controller to connect 7.1 Ch. AUTO POWER ON 1. When...
SR4002_Rear_Panel_Drawing - Page 45

...operation. 42 MANUAL TUNING 2. 1. 1. AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO...DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN M DIGITAL 2. TUNING + DISC+ ANGLE SUB TITLE AUDIO CH-SEL V-OFF ATT. Input your country's standard is tuned in location Preset 02. If...
SR4002_Rear_Panel_Drawing - Page 46

...; A D → E → F → 2 → D G → H → I .e. TUNING + DISC+ ANGLE SUB TITLE AUDIO (Using the unit) 1. Press the S or T buttons to indicate that the specified preset number has been cleared. AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ...
SR4002_Rear_Panel_Drawing - Page 47

...controller. 2. AV SURROUND RECEIVER SR5002 INPUT SELECTOR 3. Press the BAND button to displayed Signal Status. TUNING + DISC+ ANGLE SUB TITLE AUDIO CH-SEL V-OFF ATT... AUX1 AUX2 AMP 2. 1. REMOTE CONTROLLER RC5001SR AV SURROUND RECEIVER SR5002 INPUT SELECTOR 2. MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO ...
SR4002_Rear_Panel_Drawing - Page 48

...station. (Using the remote controller) 1. AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO... button, the following will go out. TUNING + DISC+ ANGLE SUB TITLE AUDIO CH-SEL V-OFF ATT. AV SURROUND RECEIVER SR5002 INPUT SELECTOR 2. S or T button to select XM band. 3. Press ...
SR4002_Rear_Panel_Drawing - Page 49

... SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO R AV SURROUND RECEIVER SR5002 INPUT SELECTOR 4. 2. Press the BAND button to select XM band. 3. midnight). 46...
SR4002_Rear_Panel_Drawing - Page 51

... are explained briefly below. AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT DIGITAL AUX 1 INPUT S-VIDEO VIDEO L AUDIO R 1. 4. 2. The "MULTI" indicator will be turned...
SR4002_Rear_Panel_Drawing - Page 55

Are the speakers and other components operating properIy? 7.1 CH INPUT (SR4002) MULTI (SR5002) AV SURROUND RECEIVER SR4002 INPUT SELECTOR SIMPLE SETUP EXIT ATT VOLUME 7.1 CH INPUT S.SPEAKER B STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO HT-EQ MENU ENTER DISPLAY MEMORY CLEAR EXIT BAND T-MODE DOWN UP MUTE ATT...
SR4002_Rear_Panel_Drawing - Page 56

...- 100 kHz (± 3 dB) (Digital Input / 96 kHz PCM) 8 Hz - 45 kHz (± 3 dB) AUDIO SECTION (SR5002) Power Output (20 Hz - 20 kHz/THD=0.08%) Front L&R 8 ohms 90 W / Ch Center 8 ohms 90 W ... DIMENSIONS 17-5/16 ins. (440 mm) AV SURROUND RECEIVER SR5002 INPUT SELECTOR VOLUME MULTI MULTI SPEAKER STANDBY POWER ON/STANDBY SETUP MIC PHONES SURROUND MODE PURE DIRECT SIMPLE SETUP AUTO ...

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