Question posted by mswp65 on March 19th, 2014

How Do I Fix No Dial Tone / No Service (out For 2 Days Now)?

I have had MJ for 9 mos. I am not plugged into a computer. Cannot send or receive calls. Have unplugged and replugged all connections.

Current Answers

Answer #1: Posted by Odin on March 20th, 2014 6:51 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,710
1,100
points
Sorry for your problems.

Your magicJack may not work properly, or at all [partial list]:

  • if your magicJack is not running,
  • if it's not properly secured,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet at a sufficiently high speed,
  • if without a powered USB hub several phones are used to generate power from a USB port,
  • or if your magicJack device is defective.

You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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