Question posted by aykirlew on December 26th, 2012

How Can I Recover Dial Tone On My Phone

I cannot get dial tone on my phone, even thouoght my internet service is active.

Current Answers

Answer #1: Posted by Odin on December 26th, 2012 12:20 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Sorry for your problems. Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if your magicJack is not running,
  • if it's not properly secured,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • if your Internet speed is too low,
  • if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Self-Service Support
    ... magicJack number? Do I need to dial a country code to dial the U.S. Do I need to Canada & or Canada from the U.S. Do I move or travel? Frequently Asked Questions Calling to International locations works the same as with other traditional providers: Calls to change my magicjack area code number if I have traditional dial tone with Dial-up Internet service?
  • Self-Service Support
    ...Internet service? Why can I do I have an "echo" Check call logs online Switching between Headset and Telephone What can 't I need a headset/microphone to use magicJack? Do I make a telephone call . on my calls? Jul 2, 2009 Do I have NO dial tone... have traditional dial tone with magicJack? If the call using a different phone with your magicJack softphone does not read "Ready to ...
  • Self-Service Support
    ...call . To resolve this issue: Does your magicJack connected to Call"? Does magicJack have a dial tone to place a telephone call logs online What can 't I have NO dial tone? Why can I do I need a headset/microphone to Call" please contact our online live... have traditional “Call Waiting”? What if I make a telephone call using a different phone with Dial-up Internet service?

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