Question posted by judisad on January 26th, 2011

Can You Help Me .magicjack Will Not Work Worked For Half A Day Then No Dial Tone

everything fine for half day then no dial tone and no incoming calls ...all calls go to answering machine. Tried the fire wall instructions, but Mcfee not set up like thier instructions their instructions say.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 28th, 2011 6:48 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
1,100
points
Does your magicJack softphone read "Ready to Call"?

If YES:

  1. On your magicJack softphone:
  2. Click "Menu"
  3. Select "Volume/Headset Control"
  4. Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

  1. Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
  2. Place a test call using the magicJack softphone.
  3. If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... additional trouble shooting help. If the call logs? What if I have traditional dial tone with your telephone or headset. magicJack does not recognize digits being pressed on your magicJack. Please make sure that you also hear a dial tone on the telephone handset Can I review or access my call records or call goes through, please try using the softphone dial pad on your...
  • Self-Service Support
    ...? International Calling NO. Will magicJack work with magicJack? Are there any extra numbers or a PIN with Dial-up Internet service? Do I have NO dial tone? or Canada from the U.S. Do I have to dial the U.S. To dial the U.S or Canada, simply dial the ten-digit telephone number for both local and long distance calls. or Canada? What if I receive a record of day for...
  • Self-Service Support
    ...number? or Canada from my cell phone through magicJack? Tobago, and Jamaica where calls do I make International calls from another country? Will magicJack work with magicJack? Can I dial International Calls? Frequently Asked Questions Calling to International locations works the same as with other traditional providers: Calls to dial overseas from the U.S. Dec 29, 2009 Do...

Similar Questions

Does Magicjack Work In Europe On 220v?
I just moved to Switzerland and I'd like to know if MagicJack works on 220V? Thanks, Johnny
(Posted by jsantospirito 10 years ago)
Does Magicjack Work With A Modem
(Posted by dewoniksi 10 years ago)
If My Land Line Quit Working Will Magicjack Work?
After a lot of rain our land line phone quit working.  Would a Magicjack work on that phone line?
(Posted by couchfrenchfry 11 years ago)
My Magicjack Phone Does Have A Dial Tone And I Dont Know How To Get It To Work
I tried to use my phone but it doesnt have a dial tone so I tied to open the program up and it said ...
(Posted by patriciaedwardse 13 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.