Lexmark S315 Support Question
Lexmark S315 Support Question
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Question posted by gulliver on October 22nd, 2013
How Can I Fix The Error Message-20 On My Lexmark Z45. Thank You. Dennis Obrien
How can I fix the error message-20 on my Lexmark Z45. Thank you.Dennis OBrien
Current Answers
Answer #1: Posted by TheWiz on October 23rd, 2013 2:13 PM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
I would call Lexmark and have them walk you through some troubleshooting. Contact info is here:
http://www.lexmark.com/en_US/about-us/company/contact-us.shtml
Related Lexmark S315 Manual Pages
Quick Reference - Page 2
...fire or electrical shock results. This patented printer is preaddressed. You agree to work with the licensed printer. Place the empty Lexmark-branded inkjet cartridge(s) in our easy, ...grounded electrical outlet that you agree to return them only to www.lexmark.com/recycle.
Important Message About Cartridge Recycling! Important safety information
Connect the power cord to ...
Quick Reference - Page 13
...• .tiff, .tif (Tagged Image File Format)
Using a flash drive with the printer
Make sure the flash drive contains files that is left idle for a PictBridge camera cable. • ..., any network adapter, any connector, the memory device, or the printer in progress. • Clear current settings or error messages, and return to a higher one menu level to previous
settings. FLASH...
Quick Reference - Page 29
... problem
Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • ...server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for three seconds to turn off , wait about 10 seconds, and...
Quick Reference - Page 36
...Any functionally equivalent product, program, or service that may be used . Evaluation and verification of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 For... could include technical inaccuracies or typographical errors. Trademarks
Lexmark and Lexmark with other countries. If you don't have access to the Internet, you .
Quick Reference - Page 37
... printer 29 checklist
before you troubleshoot 29 cleaning printhead nozzles 16 Communication not available
message ...printer does not respond 31 printer features 5 printer models 5 printer printing blank pages 30 printer problems, basic solutions 29 printer software installing 17 printers supported 21 printhead aligning 15 printhead access area 12 printhead nozzles cleaning 16 printing documents 20...
User's Guide - Page 2
Contents
2
Contents
Safety information 5
About your printer 6
Thank you for choosing this printer!...6 Minimizing your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer 10
Ordering and replacing supplies 12
Ordering ink cartridges...12 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...13 Ordering paper and ...
User's Guide - Page 16
... panel buttons and menus
16
Using the printer control panel buttons and menus
Using the printer control panel
1
2
3
4 5 67 8
12 11 10
9
Use 1 Power
2 Display Note: The display is turned off in progress. • Clear current settings or error messages, and return to turn off . • Switch to black‑and‑white mode...
User's Guide - Page 20
... CD, run the installation software, and then click Advanced Options > Install Additional Software.
Printer software
Use the LexmarkTM Printer Home (referred to as Printer Home)
Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility)
Lexmark Tools for Office (referred to as Tools for Office...
User's Guide - Page 37
... to access the PictBridge menu. If the camera USB selection is incorrect,
then the camera is detected as a flash drive, or an error message is displayed on the front of the printer.
Printing
37
Printing photos from a PictBridge-enabled digital camera
PictBridge is a technology available in the areas shown while actively printing, reading...
User's Guide - Page 48
...20‑page document into five pages if you use the keypad to be placed between copies.
Removing the background of a copy
The Background Removal feature adjusts the amount of paper.
Copying
48
3 From the printer..., then the separator sheets are added at the end of each page. Placing an overlay message on each page
1 Load paper. 2 Load the original document faceup into the ADF or...
User's Guide - Page 95
... error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off the printer. If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark...
User's Guide - Page 100
...; Press to cancel the current job. Troubleshooting
100
Understanding printer messages
Alignment Problem
Try any markings on used paper, which could cause the alignment error message to reappear.
3 Close the printer. 4 Touch OK or press OK to retry, depending on your printer model. • Press to clear the message.
Change to [Size] Paper
Try one or more...
User's Guide - Page 101
..., then wait about 10 seconds, and then turn off the printer.
• See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for three seconds to authenticate one or more information. Close the printer to clear the message.
Communication Error
The printer cannot communicate with the requested destination. Note: Make sure...
User's Guide - Page 102
... USB port. • Touch OK or press OK to clear the message and continue printing. Network [x] Software Error
[x] is supported by your printer settings, you replace the specified cartridge.
• See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of the network connection. Try one or...
User's Guide - Page 103
....
2 Remove the printhead.
1
2 Printhead Cannot Move
Try one or more of the following :
• Depending on your printer model, touch OK or press OK to clear the message, and then try printing again.
Printhead Error
Remove and reinsert the printhead
Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to...
User's Guide - Page 105
... site at
http://support.lexmark.com, or contact customer support for more information.
• If the message appears even if the printhead is already installed, then see "Replacing ink cartridges" in the User's Guide.
Printhead Unsupported
Try one or more information, see "Printhead Error" in the User's Guide.
3 Close the printer.
• Press to...
User's Guide - Page 106
... ink cartridges" in the User's Guide.
6 Close the printer. • Visit the Lexmark support Web site at http://support.lexmark.com for more information on .
Clean or Deep Clean the... than two hours since the printer was turned on how to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com or contact customer support for...
User's Guide - Page 107
... the current print job. Press to clear the message.
For more of the following:
• Check the printer software settings or the Administration settings from the printer to reset the printer. Standard Network Software Error
Try one or more of the following:
• Restart your printer. • Update your printer model. • Make sure the paper size...
User's Guide - Page 138
...99 cannot scan to computer over a network 116 cartridges, ink ordering 12 using genuine Lexmark 13 certificate request 77 Change to [Size] [Type] Paper 100 Change to [Size]...printer 95 checklist before you troubleshoot 95 cleaning exterior of the printer 92 cleaning printhead nozzles 92 Close Printer 101 Club Internet 65 collating copies 47 Communication Error 101 Communication not available message...
User's Guide - Page 141
...printer does not respond 98 Printer Memory Full 103 printer messages
Alignment Problem 100 Cannot Collate Job 100 Change to [Size] [Type] Paper 100 Change to [Size] Paper 100 Close Printer 101 Communication Error 101 Ink Cartridge Error...88 publications finding 7 Push Button Configuration method using 70
R
recycling 6 Lexmark products 15 WEEE statement 130
reducing an image 46 Replace Ink Cartridge ...
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