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Lexmark Pinnacle Pro901 Support Question

Lexmark Pinnacle Pro901 Support Question

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Question posted by dgmyers on November 11th, 2012

Lexmark Pinnacle Pro901 Will Not Let Me Print Black Only. Says It Needs Color In

i have been using black ONLY for a few months and all of a sudden the printer will not print and says it needs color ink even when i select black ink only when printing. why wait until now to require color ink?  

Current Answers

Answer #1: Posted by LexmarkListens on November 12th, 2012 10:38 AM
This answer was accepted by the poster of the original question.
LexmarkListens

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The printer needs all of the cartridges with sufficient ink levels in order to prevent damaging the printhead. Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

Make sure that the firmware of your printer is up to date. It will make your printer more reliable and more efficient. Just go to http://bit.ly/ghfW8H to download the firmware update.

 


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Related Lexmark Pinnacle Pro901 Manual Pages

Network Guide - Page 16

... then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Click the box next to print again. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to...
User's Guide - Page 13

...available at www.lexmark.com. For best results, use , return this cartridge to work with your printer and help extend the life of your product. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to Lexmark for a single use only genuine Lexmark ink cartridges. Ordering...
User's Guide - Page 22

... in four-in-one printers. Access your printer model. Manage, edit, transfer, and print photos and documents. • Print black or text-only Web pages to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred...
User's Guide - Page 41

..., and then specify the height and width of the Print Setup tab, select Plain Paper. g Click Print. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the printer. 2 Send the print job: For Windows users a With a document open, click File  Print. e Select an orientation. For Macintosh users a With a document open...
User's Guide - Page 69

.... 3 Select the settings for a PIN? If you are in good condition. • Make sure the application that receives the scanned document is being scanned from being seen or used by others. Color is being...the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to requires one. Why am I scan in black and white, do I being scanned?" Scanning 69
User's Guide - Page 73

Creating an e-mail contact list using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from phonebook. 6 From the Phonebook field, choose a phone book. Note: To add contacts, you need to the Contacts list. For Macintosh users 1 From the Finder desktop, double-click the...
User's Guide - Page 90

... the contact list. Creating a contact list using the Address Book in the printer control panel or the phone book in the printer control panel, then the fax software automatically ...phone books of the Printer Setup Utility opens. 5 Click Select from phonebook. 6 From the Phonebook field, choose a phone book. 7 Select the contact that you need to the printer Address Book. Creating a...
User's Guide - Page 112

... the computer screen for configuring the printer wirelessly. Using the printer wirelessly Select the connection type that you want to use to the computer you have configured your needs. Note: There is no need a USB cable to use both . The printer folder opens. 4 Right-click the printer you access your printer depending on your printer for one active network connection (Ethernet...
User's Guide - Page 113

... screen for configuring the printer wirelessly. 8 A second print queue will need a USB cable to accessing the printer over an Ethernet connection. If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to accessing the printer over a wireless connection. Note: You will be created. Using the printer locally (USB) Select the connection type that...
User's Guide - Page 130

.... Note: You need to print a copy of the current schedule, simply select Print Schedule from the SmartSolutions menu on . 1 Launch the SmartSolutions Web site: Using the printer software a Open the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. b Type smartsolutions.lexmark.com in the...
User's Guide - Page 146

... on the printed image, then contact technical support. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE ...Wait ten seconds, and then insert the power cord. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing...
User's Guide - Page 165

... network near you select the right printer port. 8 Click OK, and then try to print again. or • Exactly 5 or 13 ASCII characters. Troubleshooting 165 The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it may need to select the wireless printer to use a manufacturer's default network...
User's Guide - Page 172

... activities, like large file transfers or network games. If you select the right printer port. 8 Click OK, and then try to print again. If the printer and computer have valid IP addresses and the network is a USB port, scroll through the list and select the port with your network and pause any unnecessary wireless devices...
User's Guide - Page 196

applying color effects 45 attaching to e-mail 75 copying photos 59 cropping 45 editing using touch screen 45 enhancing automatically 45 making borderless copies 60 printing using printer control panel 44 printing using the proof sheet 48 reducing red-eye effect 45 rotating 45 scanning for editing 65 scanning to e-mail 74 photos do not print from memory card...
Quick Reference - Page 2

...printer. Use only the power supply and power cord provided with zero waste to maximize the environmental benefits. This patented printer is near water or wet locations. You agree to use the fax feature during a lightning storm. Go to Lexmark...sending single-color tanks, we encourage our customers to a restriction that cartridges are always made with , only genuine Lexmark inkjet ...
Quick Reference - Page 5

... black and color faxing at 33.6 Kbps modem speed. It automatically dims the printer display light, puts the printer into the ADF. Hold documents as magazine clippings) into Power Saver mode after 10 minutes of inactivity, and prints on both sides of the paper for copy and fax jobs and for the following printer models: • Lexmark...
Quick Reference - Page 11

... due to the following tasks that you may need to : Printer Home > select your document again. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to : > More Options > Align Printer An alignment page prints. Note: Do not remove the alignment page...
Quick Reference - Page 13

Using the Windows printer software Software installed during printer installation When you select File  Print with a document open and then click Properties, a Printing Preferences dialog appears. Manage, edit, transfer, and print photos and documents. • Print black or text-only Web pages to save ink. • Schedule automatic printing of copies to print. • Print two-sided ...
SmartSolutions User's Guide - Page 5

... settings. * You can start creating or customizing solutions. Recommended system requirements For SmartSolutions to print a copy of your printer screen saver. Note: You need to work schedule, then you need to add your lawyer using pre-defined names or contacts from the SmartSolutions menu on the printer control panel. The next time you want to fax a document...
SmartSolutions User's Guide - Page 24

... WIRELESS SETTINGS TO FACTORY DEFAULTS Note: Resetting to factory default settings will need to set your browser For Internet Explorer users 1 From the browser menu, navigate to: Tools > Internet Options > Advanced tab 2 Select all options under the Java section. To verify, print a network setup page. Cannot add printer Connection problems prevent communication between the...

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