Lexmark Interpret S400 Support Question
Lexmark Interpret S400 Support Question
Find answers below for this question about Lexmark Interpret S400.Need a Lexmark Interpret S400 manual? We have 4 online manuals for this item!
Question posted by katanaraquel on December 7th, 2012
Shows 'ink/toner Empty' But No Indication Of What Color Cartridge To Change?
My lexmark S300-S400 series was working just fine just now. I have had it for about 1 month and have been printing color and black and white prints with my printer. And it was working fine today, and all of a sudden it doesn't want to work anymore. I have a mac. And the pop up screen said that "ink/toner empty" okay, but it does NOT indicate what color cartridge to change. There are 3 color and 1 black cartridge.....they cannot all need to be changed at once!!! This is my second S300-S400 printer so I know how these are supposed to work. The lcd screen on the printer does not indicate which color cartridge to change either. And I went into the Utility section of the printer on my computer to check the supply level, and the supply level there shows that ALL of the cartridges are full. And it does not indicate which color that I need to change.
I was even able to successfully print a "test page" with the printer, even after the "ink/toner empty" sign appeared on my computer.
So how do I know which color cartridge to change if the printer does not tell me? And where can I go to find out which color cartridge is low? I have read all of the online forums, and even used the "help" app on my computer that runs the program for the printer and NO HELP at all. I have even googled the problem and still nothing came up.
I am past the 30 days return policy for this printer so I cannot return it, so what are my options now???
Please HELP!!!
Current Answers
Answer #1: Posted by LexmarkListens on December 7th, 2012 5:53 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
To check the ink levels, on the control panel of your printer, press on Setup > Maintenance > Check Ink Levels.
If your still have sufficient ink levels for all cartridges, your computer might be displaying a false error message. Try to uninstall the Lexmark driver and download an updated driver here: http://bit.ly/rtOKTx. Just choose the operating system of your computer.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark Interpret S400 Manual Pages
User's Guide - Page 7
... recycling your ink cartridges, try using less ink than normal and are
ideal for printing documents that are you to print more pages with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. These features clean the printhead nozzles to www.lexmark.com/recycle.
About your prints. Conserving ink
• Use Quick Print or Draft...
User's Guide - Page 12
... Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are formulated to work with your printer and help extend the life of your product. Lexmark S400 Series models (except Lexmark S408)
Item
Return Program Cartridge1 Regular cartridge2
Black cartridge
100
100A
High yield black cartridge
100XL
100XLA
Yellow color cartridge
100
100A
High yield yellow color cartridge...
User's Guide - Page 14
... and remove the cap.
5 Install each ink cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to www.lexmark.com.
Item USB cable For more information, go to air.
6 Close the printer. Ordering paper and other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectFinishTM Photo Paper.
• For...
User's Guide - Page 17
.... • Feed or eject paper.
Access the setup menu and change printer settings. Press the left or right arrow button to color mode or black-and-white mode.
Note: The Copy, Scan, Fax, and Photo button lights are off when this button is selected. Start a print, scan, fax, or copy job, depending on which mode is...
User's Guide - Page 43
..., then the application automatically launches. When you insert the memory device.
If document files and image files are not sure which side is using the printer software
1 Load photo paper with the paper.)
2 From the printer control panel, press . 3 Insert a memory card, flash drive, or digital camera set a color or black-and-white print.
User's Guide - Page 45
... glass.
or A4-size plain paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive.
If you selected on the proof sheet to set a color or black-and-white print.
The proof sheet prints.
7 Follow the instructions on the proof sheet.
11 Press the Color/Black button to select which side is the printable side...
User's Guide - Page 53
...press the Color/Black button to set a color or
black-and-white copy.
Copying photos
1 Load photo paper. 2 Place a photo facedown on the scanner glass. If you select color or black-only printing, the ...Copying
53 When you purchased a printer without an ADF, then load original documents or photos on select models.
Copying
ADF
Scanner glass
WI F I PRINTING
Use the scanner glass for ...
User's Guide - Page 57
... reload the paper to the previous menu.
Copying
57
Canceling copy jobs
To cancel a copy job, press . Scanning stops and the printer returns to print the other side of copies, and then press the Color/Black button to set a color or
black-and-white copy. 4 Press the arrow buttons to select the number of the document. 3
2
WI...
User's Guide - Page 63
... to edit it, then make sure you are scanning to requires one.
PINs are in black and white? Color is being asked for all scans. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your original documents are a security measure used by others. If you...
User's Guide - Page 80
... version of the printer is working telephone, DSL, or VoIP line. Note: In order to see the fax options on the Print dialog, you send a fax:
• Make sure that the printer is on the scanned image. Repeat the step to add more recipients.
4 Press the Color/Black button to select a color or black-and-white fax.
5 Press to...
User's Guide - Page 112
... into an electrical outlet. Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the Maintenance tab.
Maintaining the printer
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer
2 Click Options & Supplies or Print Queue. 3 Click Supply Levels.
User's Guide - Page 173
... over a network 130 cannot send faxes 132
cartridges, ink ordering 12 using genuine Lexmark 12
changing Power Saver timeout 19 changing printing mode 49 changing temporary settings into default 18 changing wireless settings after installation (Mac) 93 changing wireless settings after installation (Windows) 93 checking an unresponsive printer 116 checking ink levels 112 checking the dial tone 84...
User's Guide - Page 175
... information needed for setting up printer on wireless network 90 infrastructure network 104 ink
conserving 6 ink cartridge access 11 ink cartridges
ordering 12 replacing 13 using genuine Lexmark 12 ink levels checking 112 inserting a ...123
paper jam in the printer 123 paper or specialty media 125 junk faxes blocking 88
K
key index 111
L
labels 30 printing 39
language changing 117
line filter 68 ...
User's Guide - Page 179
...
printer works intermittently on wireless network 154
Wi-Fi indicator light is blinking orange 148
Wi-Fi indicator light is not lit 145 Wi-Fi indicator light is still
orange 147 Wi-Fi indicator 9
description of colors 92 light is not lit 145 Wi-Fi indicator light is blinking orange 148 Wi-Fi indicator light is green printer does not print...
Quick Reference - Page 4
...; Use High Yield cartridges. Conserving ink
• Use Quick Print or Draft Mode. Recycling
• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. Wireless/network printers allow you to reduce your printer's environmental impact even further. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode...
Quick Reference - Page 7
...print photos. Note: When the printer is selected.
7 Access the scan menu and scan documents.
Access the copy menu and make copies. Note: The Copy, Scan, Fax, and Photo button lights are off the printer...; Exit from one menu level to a higher one.
10 Setup button
Access the setup menu and change printer settings. Use the
To
6 Display
View:
Note: The display is turned off . • Switch...
Quick Reference - Page 8
...on both sides of the paper (duplex). • Change to Power Saver mode after the printer is selected.
6 2-Sided/Eco-Mode Activate 2-Sided to: • Print on the display.
8 In Fax mode: •...• Select letters when creating a Speed Dial list. • Type numbers to color mode or black-and-white mode.
Press the left idle for an outside line or get through an automated answering...
Quick Reference - Page 10
... the used ink cartridge or cartridges.
1
2
10
Lexmark S400 Series models (except Lexmark S408)
Item
Return Program
Regular cartridge2
Cartridge1
Black cartridge
100
100A
High yield black cartridge
100XL
100XLA
Yellow color cartridge
100
100A
High yield yellow color cartridge
100XL
100XLA
Cyan color cartridge
100
100A
High yield cyan color cartridge
100XL
100XLA...
Quick Reference - Page 11
Use two hands to air. 6 Close the printer.
Note: Do not remove the alignment page until printing is plugged into an electrical outlet. If your document again. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. It will briefly come out of Power Saver mode...
Quick Reference - Page 15
... , and how the pages should print. 4 Click OK to File Print mode.
15 Printing photos using Digital Print Order Format (DPOF). Printing documents from a digital camera using the printer control panel
1 Load photo paper.
2 From the printer control panel, press . 3 Insert a memory card, flash drive, or digital camera set a color or black-and-white print.
Notes:
• Select Easy Photo...
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