Lexmark Genesis S815 Support Question
Lexmark Genesis S815 Support Question
Find answers below for this question about Lexmark Genesis S815.Need a Lexmark Genesis S815 manual? We have 4 online manuals for this item!
Question posted by jimmymidge on December 6th, 2012
Genesis S815 And Its Constantly Saying The Printer Heads Need Cleaning.
Genesis S815 and its constantly saying the printer heads need cleaning.
I'm getting fed up of the printer saying the print heads need cleaning, tried cleaning and it doesnt do anything... HELP!
Current Answers
Answer #1: Posted by LexmarkListens on December 7th, 2012 5:37 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Have you tried updating the firmware of your printer? If not, just go to http://bit.ly/ghfW8H to download the firmware update.
If it doesn't help, please contact us via email or phone. We'd be happy to help.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
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South Africa: 0800 981 435
Related Lexmark Genesis S815 Manual Pages
User Manual - Page 37
... through a USB cable or through a network. • The printer and the computer must be connected to start printing the document.
Printing documents from a memory card or flash drive
To enable the File Print function:
• The printer must be on each page. 8 Adjust other settings as needed. 9 Click Print. For more
information, see the Help for available computers.
User Manual - Page 53
...-click the document name, and then select Resume or
Restart.
• If you want to :
System Preferences > Print & Fax > select your printer
2 Click Open Print Queue or Set Up Printers.
The printers folder opens. Canceling print jobs
To cancel a print job from the computer, do the following:
For Windows users
1 Click , or click Start and then click...
User Manual - Page 86
... panel or the fax software. Faxing
86
Configuring the fax settings
You can
• View the fax history on your printer.
• Set the printer to :
> Fax Setup > Fax Printing > Fax Footer
2 Touch On, and then touch Accept. Activity logs let you subscribe to
receive faxes automatically (Auto Answer On).
• Set the...
User Manual - Page 97
... the fax history of sent and/or received faxes. You can set to On.
• Always-Incoming faxes are printed on ink and print a report only when a fax job is set the printer to print a confirmation page, or transmission report, every time you want to :
> Fax Setup > Reports > History on the touch screen.
You...
User Manual - Page 98
... later after the error is helpful if you know how many pages were not printed. a Navigate to:
Block Faxes From > Add a Number to : > Fax Setup > Fax Blocking > Block No ID > On > Accept
Can I retrieve failed faxes? d Enter the fax number of paper, then you receive.
If the printer runs out of ink or...
User Manual - Page 114
... Internet access if you to configure the printer for a networked or locally attached installation.
1 Attach the large, rectangular connector to any USB port on the back of the computer, and may be horizontal or vertical. If you access the Internet over a wireless connection, you will need an installation cable? This temporary connection...
User Manual - Page 123
...
123
Specify the location of your photos, documents, thoughts, and ideas. Note: You need to print a copy of the current schedule, simply select Print Schedule from the SmartSolutions menu on . Scan to E-mail
E-mail scanned documents directly from the printer using predefined names or contacts from the address book. Scan to Evernote
Scan documents...
User Manual - Page 126
... necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, then you aligned the cartridges to :
Printer Home > select your printer > Maintenance tab > Align cartridges
5 Follow the instructions on the computer screen. Maintaining the printer
126 If print quality has not improved...
User Manual - Page 129
... solve the problem, then try the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the home screen, navigate to:
> Device Setup > Language
2 Select a language, and then touch Accept. 3 Touch Yes to confirm this setting.
• "Print job does not print or is missing pages" on page 132 • "Printer is printing blank pages" on page...
User Manual - Page 134
... or more information, see "Replacing ink cartridges" on the printer.
Note: Do not remove the alignment page until printing is properly seated, and then try installing the cartridges again.
2 Load plain paper. 3 From the home screen, navigate to:
> More Options > Deep Clean Printhead A cleaning page prints.
4 Navigate to fit, then make sure the printhead is finished...
User Manual - Page 135
..." checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the power supply.
4 Turn on the printer. If the cable is not in the print queue and cannot delete them to get other jobs to turn off the printer.
Press and hold for any obvious damage...
User Manual - Page 141
... the printer through a USB cable, then try one minute for the printer and computer to an Ethernet or wireless network, then turn off the access point (wireless router)
and turn it back on the printed image, then contact technical support.
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE...
User Manual - Page 152
...troubleshooting checklist" does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB...the cable is marked with .
Cannot print documents from a memory card or flash drive
If the "Memory card troubleshooting checklist" does not solve the problem, then try another USB port on the computer. ...
Quick Reference Guide - Page 48
Ordering and replacing supplies
48 Using the printer software (Windows only)
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to:
Printer Home > select your printer > Maintenance tab > Clean cartridges
4 Follow the instructions on the computer screen.
Quick Reference Guide - Page 71
...
Fax documents directly from the printer using the same settings, then you need to add your printer to the Solution Center before you simply have to load the document and select Fax to your schedule file, and then name the solution Print Schedule. The next time you could create a Print a
File solution. Specify the location...
Quick Reference Guide - Page 74
... 77 • "Printer is printing blank pages" on page 79 • "Printer is the letter of your CD or DVD drive. 3 Follow the instructions on the computer screen. Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following :
LAUNCH THE PRINTER CD MANUALLY
For...
Quick Reference Guide - Page 79
Printer is properly seated, and then try installing the cartridges again.
2 Load plain paper. 3 From the home screen, navigate to:
> More Options > Deep Clean Printhead A cleaning page prints.
4 Navigate to a defective port. Troubleshooting
79 You may be caused by improperly installed ink cartridges. If the cartridges do not seem to fit, then make ...
Quick Reference Guide - Page 80
...TRY AGAIN
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
Cannot print through USB
If the "Before you have jobs stuck in Power Saver mode. If the cable is not in the print queue and cannot delete them to get... other jobs to turn off the printer.
Cannot delete documents from the power supply.
2...
SmartSolutions User's Guide - Page 4
.... Eco-Copy
Copy documents or photos using pre-defined copy settings. About SmartSolutions
4 It lets you can select one -touch custom solutions to print document files on the printer control panel, and then select the icon or name of solutions that have positive environmental impact. To access a solution you can create, customize...
SmartSolutions User's Guide - Page 41
... 16 re-adding 16 printer cannot connect to network 19 printer cannot connect to the Internet 21 printer connection 32 Ethernet 29 USB 29 wireless 29 printer network settings solutions troubleshooting 15 printer not showing number entry screen 32 printer search disabling 38 printer solutions 4 adding a printer 10 using 12 printer solutions not updated 28 printers 7 printing tips 18 proxy entering...
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