Lexmark E450DN Support Question
Lexmark E450DN Support Question
Find answers below for this question about Lexmark E450DN - E 450dn B/W Laser Printer.Need a Lexmark E450DN manual? We have 5 online manuals for this item!
Question posted by Jeffmariakids on March 24th, 2012
Pinnacle Paper Jams
We continue to get paper jams with our Pinnacle recently. Usually the 1st page prints fine then the second jams. Help!
Thank you!
Current Answers
Answer #1: Posted by LexmarkListens on March 26th, 2012 4:17 AM
LexmarkListens
Member since:
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Member since:
July 1st, 2011 Points: 1,410,540
Please make sure to update your printers' firmware. Please visit the link below to go ahead with the update.
If you continue to experience paper feed issues, please contact Lexmark Technical Support at 1-800-(539-6275) or you send us an email at [email protected].
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark E450DN Manual Pages
User's Guide - Page 13
... long in .), it is recommended that the weight be used for laser printers.
• The duplex unit only supports certain sizes and types of print media. For detailed information, see the Card Stock & Label Guide available on choosing the right print media 13 Paper lighter than 60 g/m2 (16 lb) might not be stiff enough...
User's Guide - Page 14
... stability resulting in a sheet of paper. To help avoid jams or poor print quality:
• Always use paper that do not meet DIN 19 309 • Recycled paper having a weight less than 60 g/m2 (16 lb) • Multiple-part forms or documents
Selecting paper
Proper paper loading helps prevent jams and ensures trouble-free printing. Extend the time several days if...
User's Guide - Page 16
... manually from the manual feeder. See What types of print media can be loaded?
Use up to help prevent jams. (See "Paper Type" on the publications CD for detailed information about this setting.) Check with input bins. Always print samples on transparencies designed for use in laser printers. For detailed information, see the Card Stock & Label Guide...
User's Guide - Page 19
... about loading print media, sending a job to print, canceling a print job, printing a menu settings page, and printing a font list. Print media is blinking. To load print media:
Note: Do not remove a tray when a job is printing or when the control panel indicator light is loaded into both components the same way. For tips on paper jam prevention and print media storage...
User's Guide - Page 25
..., open the online Help for these sources. If you want to
print or the number of copies). 4 Click Properties or Setup to adjust printer settings that lets your computer communicate with your operating system. To support all of the available printer settings you could mistakenly print a job on the wrong paper type. To print a job from a software...
User's Guide - Page 53
... paper has absorbed moisture due to On in a less humid environment.
Incorrect characters print.
Large jobs do not match the media loaded in the printer too long or is curled once it . • When printing on page 63.
For more information, see Selecting printer operating mode on heavy print media, open the rear exit door for laser printers...
User's Guide - Page 55
....
Load the correct type media for the print media size
selected. Check the following :
• Flex the paper. • Turn the print media over. See the Card Stock & Label Guide available on page 46. Troubleshooting
Problem Service messages
Solution
A service message indicates printer failure that can help prevent jams from a fresh package. If the error recurs...
User's Guide - Page 70
... black diamonds 52 incorrect characters print 53 job didn't print 52 job prints 53 from wrong tray 53 on wrong paper or specialty media 53 large jobs do not collate 53 paper feed blank pages in output bin 55 frequent jams 55 jammed page does not reprint 55 Paper Jam message remains after clearing jam 55 print time seems long 53...
Menus and Messages - Page 29
... cannot change the printer settings from the standard bin.
until Continue appears, until Continue appears, and then press . Wait for the message to clear.
Load manual feeder with
• Load the specified paper in the manual feed tray or multipurpose feeder.
• To ignore the manual feed request and print on whatever paper is not currently...
Menus and Messages - Page 32
... printing. until Continue appears, and then press .
• Replace the maintenance items and if necessary, reset the printer maintenance counter. Understanding printer messages
Message 80 Scheduled maintenance advised
84 Insert PC unit 84 PC Unit life warning 84 Replace PC unit 84 PC unit abnormal 88 Toner is low 88 Replace toner 200.yy Paper jam...
Menus and Messages - Page 33
... of the problem.
33 until Continue appears, and then press
1 Turn the printer off. 2 Unplug the power cord from the wall. 3 Check all cable connections. 4 Plug in the power cord. 5 Turn the printer back on.
Understanding printer messages
Message 251 Paper jam
900-999 Service
Action
1 Clear the paper path.
2 After clearing the paper path, press to resume printing.
Service Manual - Page 3
... service check 2-19 Fuser service check 2-19 LVPS/HVPS service check 2-20 Main motor service check 2-20 Operator panel service check 2-21 Paper feed service checks 2-21 Paper jam error indication during POST 2-21 Media picks during POST and/or continuously 2-21 Media picks but stops halfway through the printer 2-22
Table of contents iii
Service Manual - Page 24
... all trays snugly into the printer after loading them. • Make sure paper guides are positioned before loading it. Are stuck together - Have metal clasps, string ties, or metal folding bars - Have any exposed adhesive when the flap is in any way - 4512-630
Most paper jams can help prevent paper jams:
• Do not load wrinkled...
Service Manual - Page 27
...print cartridge, paper jam, option, port, and so on .
1. If a user error message displays, go to "User attendance messages" on page 2-5 and "Paper jam error codes (200series)" on the operator panel. 2. A screen is displayed with
information that occur during the POR sequence when the printer...
Start
CAUTION: Unplug power from the printer before connecting or disconnecting any cable, ...
Service Manual - Page 34
... open the gap by any of these errors that have occurred. 4512-630
Cartridge error messages
Error 31 32 33
Description Defective cartridge Unsupported print cartridge Invalid refill
Paper jam error codes (200-series)
Note: The Event log (see "EVENT LOG" on the page at the input sensor within two inches after hitting...
Service Manual - Page 35
...
200.38 Interpage servo gap is not enough time since the printhead than expected stable lock time, but laser servo cleanup is too long over the manual feeder sensor. Possible causes include multi-sheet feed, media size... temperature. Also known as the manual feeder sensor. 4512-630
Paper jam error codes (200-series) (Continued)
Error Description
200.20 The media is not complete.
Service Manual - Page 49
... than required for continuity. If the internal print test page prints correctly, the user's application/printer driver is set up correctly, and the
correct bidirectional parallel cable is designed for debris.
Verify that the indicator light is set up correctly. 4.
Be sure the user's application is on its hub. Media skews
FRU
Paper feed (pick...
Service Manual - Page 56
... printer.
• Make sure the toner cartridge assembly is installed properly. • Print the menu page found under Utilities.
- Replace if worn or
contaminated. • Verify that may hinder media movement. • Make sure the media does not exceed the stack height indicator.
• The input sensor does not sense media after a paper jam...
Service Manual - Page 57
...printer on pin 4 at its ends.
Verify grounds on pins 2, 4, and 7 at J8 and on with cables). Replace the transfer roll assembly if the springs or bearings show signs of paper... printer.
• The printer is waiting for more memory.
Disconnect the printhead cables from finger oils or hand lotion. 4512-630
Print quality problems (Continued)
Problem
Unexpected characters print ...
Service Manual - Page 71
..., printing continues until Stop ( ) is printed only on the media installed in NVRAM. The print quality pages consist of the print quality test pages with a machine class ID matching the machine class ID stored in the selected input source.
The message Printing Quality Test Pages is printed. Note: The Print Test Page always prints on letter, legal, or A4 paper...
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