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Kyocera KM-4030 Support Question

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Question posted by Anonymous-29425 on May 24th, 2011

Error Messages

When trying to send something to the printer we get a message "Error in print mode", then "department code mismatch" and "offline".  How do I fix this?

Current Answers

Answer #1: Posted by Odin on May 24th, 2011 9:58 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,660
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points
The department code you entered does not match the registered one. You need to check the department
code that is registered in the printer driver.

If you need more help, phone customer service at 800-349-4478.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Kyocera KM-4030 Manual Pages

KM-NET ADMIN Operation Guide for Ver 2.0 - Page 48

... feeders: Size/Type The page size and media type setting for all devices. Click the buttons on the right to use for the printing device, usually the model name. Click Apply to apply the change selected settings. sysLocation Type the device's office location. Fixed Identification User Guide Display Name Type a name for inventory control. Equipment...
KM-NET ADMIN Operation Guide for Ver 2.0 - Page 62

...printing devices or accounts from KMnet Admin. 1 In the navigation area, select the group to select from available options: Properties: Name, code...Manager Main Properties: Printing device names and numbers Accounting Mode: Printing modes enabled or disabled Device Mode: Security options Counter...can create groups of the group in the confirmation message. The Add Group or Edit Group dialog box ...
KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 45

... Counter reports provide detailed information drawn from this Device. The counter report has a user-specified name, and can be sent to send the report can be created. The e-mail can be specified. Reports can contain a user-specified message in a list. Counter reports can be scheduled to send this information by the administrator. Reports can...
KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 49

... can cancel the job, or issue a warning, for a device. 1 In the Device Accounting Settings dialog box, click Media Type. Account 1 In the Device Accounting Settings dialog box, click Job Accounting. If KMnet Viewer 4-7 The list of media for the following errors: Print report on illegal account error Print report on exceeded counter limit From each of options...
KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 56

... Status Polling Information is between 1 and 10000 minutes. The available range is gathered about the current operational state of the device, such as number of color pages printed, number of black and white pages, number of toner in the device, such as error conditions, panel messages, and operating mode. Communication Settings Device Polling Settings Printing devices are provided.
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 111

... image. 2: Enlarges or reduces the image to fit in simplex mode. Loads Letter, A4 or A3 size paper depending on the image size. Default operation for Y3 device error 0: Does not display an error message and pause 0 the job when the device error occurs. 1: Displays an error message when duplex printing is not executed because of a possible limitation. 2: Displays an...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 225

.../P-Mask Values Bit Value Description 1 0 Pen down 2 1 Changed P1 or P2 4 2 Valid digitizing point 8 3 Initialized 16 4 Ready 32 5 Error 64 6 - 128 7 - HP 7550A Emulation [KC-GL] (Mode 8) Table 7.39. E-Mask Bit Values Bit Error No. Device-Control Instructions Instruction ESC.( ESC.Y ESC.) ESC.Z ESC.@ ESC.B ESC.E ESC.H ESC.I ESC.J ESC.K ESC.L ESC.M ESC.N ESC...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 240

... area to executive size. This operator is in userdict. See KPDL Printable Area on page 140. Chapter 7 Emulation Table 7.46. Set error-printing mode (true: print errors, false: do nothing) Set KIR level Select whether to print status page at power-up (true: output power-on status, false: do not output) Set Sys/Start file reading...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 243

..., select it as current tray, and set imageable area for ONLINE key input when an error occurs. (true: do not perform jam recovery) Get time elapsed since beginning of printing system' s AppleTalk name according to display messages on , false: error print mode off) Set whether to the AppleTalk Name Binding Protocol. Find tray containing ledger size...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 244

...print status, false: do not initialize [factory default]). Indicate in (fonts/). Turn on/off error printing when a KPDL error occurs. (true: error print on, false: error print off , false: error...MaxScreenStorage int Description Timestamp for printer's date of manufacture Byte order... current input device. Turn on/off the front panel display when a KPDL error occurs (true: error display off...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 248

...Set the dictionary representing the KIR mode when PostRenderingEnhance is printed. Control Econoprint mode. Controls the detailed parameters of... by the integer code. 0: Do not staple 3: Staple when job is checked when the device cannot satisfy the user...true: display cassette error) Return the engine type as a name object. /Device Gray: Monochrome /Device CMY: Three colors /Device CMYK: Four colors...
KM-NET for Accounting Operation Guide Rev-1.4 - Page 29

... to diagnose the problem and resolve it. The printing system has been turned off . Connect the printing system to add/delete accounts. Try to obtain the information again after the printing removed from detecting the printing systems. Try to System Requirements. KM-NET for the printing system again after releasing sleep mode. Upgrade your PC are not configured properly...
KM-NET for Clients Operation Guide Rev-3.7 - Page 48

...Viewer may be stored in the storage devices of the printing system. Note Job Manager can be ...printing system power off will not delete stored jobs. The Job Manager screen appears. 44 KM-NET for particular printing systems. For details about Job Viewer, refer to the following procedure. 1 Click the Job Manager in the printing system which installed storages devices. The printing...
KM-NET for Clients Operation Guide Rev-3.7 - Page 60

.../IP or IPX/SPX protocol is undetectable. Troubleshooting 11.Troubleshooting If trouble occurs with using KM-NET for the printing system or processing data. The printing system has been Start searching after the printing removed from detecting the printing systems. Try to meet the system requirements. Depending on . system has been turned on the network router...
Printer Accounting Systems Settings Guide - Page 2

... Commands ...16 ADMN-accounting Administrator mode...16 EDAD-EnD of accounting Administrator mode 17 CODE-accounting CODE registration and setting 17 DELT-accounting code DELeTion ...18 ALAS-accounting code ALiAs ...18 MAXN-MAXimun Number of a ReSTriction Pattern ...31 PPAS-Permission for Printing without Accounting code Specification 32 Chapter 3 Error Messages 33 2 FAX related Setup...21...
KX Driver Operation Guide Rev. 1.3.1 - Page 34

.... After you have . NOTE The printer pictured in your printer. To install optional devices: 1 Click the Device Settings tab. 2 In the Device Options of conflicting optional devices. 30 NOTE Some optional devices cannot be marked with a red X, preventing the selection of the Device Settings tab, select the check boxes for front panel messages, passwords, and more. You can...
KX Driver Operation Guide Rev. 1.3.1 - Page 101

... page. Insert Page Printing 1 From the application's Print dialog box, access the printer Properties. (Select Print from the multi-purpose tray. Using Optional Equipment To edit cover printing options: 1 From the...the following models: KM-1510, KM-1530, KM-1810, KM-4230, KM-5230, and KM-6230. 2 Click OK to return to start printing. Although the Page Insert and Cover mode may be used ...
IB-2x Quick Configuration Guide Rev 2.2 - Page 15

...devices that the IB-22 has made a successful connection. 16 It provides several options for notification of printer warnings or errors and may not connect to provide wireless data with the Windows-based KM-... Privacy (WEP) is a security protocol that is the IB-22 default. both of the modes above are supported by selecting Advanced Setup from the CD-ROM (Kyocera Mita Network Library or ...
Network Fax Online Manual (Revision) - Page 28

... the Fax Edition of the Operation Guide • KM-2530/3530/4030: "Section 4 Other Features of the corresponding Operation Guide G Registering your access code 1. The Restricted access tab will be displayed once again in the Department code field. G Deleting your access code 1. If you have not registered your access code (1-8digits) and then click on the Reset...
Printing System (N) Operation Guide (Setup Edition) - Page 15

... Add paper in the printer driver. Troubleshooting 3-2 When an error message appears... Department code mismatch Exceeded print quantity limit. Displayed after changing the drawer. Add staples. The department code you want to make more detailed information, refer to the print mode screen and the corresponding error message will appear when a printer error occurs and the machine...

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