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Kyocera FS 4000DN Support Question

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Question posted by ahunim96 on August 9th, 2022

My Kyocera 4000dn Printer Stops Printing!!

my kyocera Ecosys FS 4000DN stopped printing and said on the display board "Call service 0150: 0113166" How can I make it functional?

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Answer #1: Posted by SonuKumar on August 9th, 2022 10:25 PM

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Answer #2: Posted by RecLumagbas on August 10th, 2022 12:08 AM

RecLumagbas

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I have a FS-4000DN that's giving "Call Service 0150:0077611".

The user had a paper jam and tried to clear it. After that it quit working & displayed the above message... I found the Drum Unit scratched up badly (not sure how). I think they removed it and just beat it up tying to get it back in... Anyway, I've replaced it with NEW drum unit - still get same error.
I've re-seated the toner cartridge many times... but still no luck. There are no signs of any torn paper remaining in the paper path. Without a Service Manual, I'm stuck!
I've been told that the "0150:" indicates needing a firmware upgrade I find it hard to believe the printer would shut down for just needing a firmware update.

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