KitchenAid KHMS2050SSS Support Question
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Question posted by prakashv14 on September 25th, 2019
Kitchenaid Khms2050sss-1 Shutting Down When I Open The Microwave Door
I have kitchenaid khms2050sss-1 microwave which shutsdown when i open the microwave door but powers on after few minutes. any suggestions on how to fix this issue
Current Answers
Answer #1: Posted by Odin on September 25th, 2019 10:05 AM
Your question is not altogether clear. It's normal (and a safety requirement!) for the oven to shut off when the door opens. If it powers on with the door open, that is also a severe safety issue, for which professional service should be immediately engaged. (For referral, use the contact information at https://www.contacthelp.com/kitchenaid/customer-service.)
Also note the following (from KitchenAid).
Firmly close door. On some models, if a packaging spacer is
attached to inside of the door, remove it, then firmly close door.
If a message about the door appears in the display, the door
has been closed for 5 minutes or more without the microwave
oven being started. This happens to avoid unintended starting
of the microwave oven. Open and close the door, then start
the cycle.
Also note the following (from KitchenAid).
Firmly close door. On some models, if a packaging spacer is
attached to inside of the door, remove it, then firmly close door.
If a message about the door appears in the display, the door
has been closed for 5 minutes or more without the microwave
oven being started. This happens to avoid unintended starting
of the microwave oven. Open and close the door, then start
the cycle.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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