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Huawei Ascend W1 Support Question

Huawei Ascend W1 Support Question

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Question posted by Mborghesani on August 21st, 2013

Huawei Phone Will Not Turn On.

My Huawei blue phone just stopped working. It was fine a few minutes ago. screen is blank. Will not turn on. Cannot receive calls. when I plug in the charger it show's battery is charged but still won't turn on. Help please?

Current Answers

Answer #1: Posted by tony9 on August 21st, 2013 2:17 PM
This answer was accepted by the poster of the original question.
tony9

Member since:
June 14th, 2013

Points: 221,640
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Hi there. use the hard reset but remember you will loose every thing that was stored on the phoone. here are the steps.

---HardReset---
Option 1:
Press and hold the Camera + Volume Down + Power buttons at the same time.
Then release the Power button when the phone vibrates.
After that, release the Camera button and Volume Down when you are prompted on the Format screen option.
Then press Windows button twice to confirm.
Option 2:
Turn your phone off.
Then press and hold the power key and release it when it vibrates.
Press and hold the Volume Down button until the exclamation mark is displayed.
Then input the follow sequence of keys: Volume Up>Volume Down>Power>Volume Down.

Related Huawei Ascend W1 Manual Pages

User Guide - Page 2

... 1 Foreword 3 Getting started 4 Getting to know your phone 4 Installation ...5 Charging the battery 6 Battery saving tips 6 Powering your phone on and off 7 Setting up your phone for the first time 8 Gestures...8 Getting to know your screen 10 Status icons...10 Opening an application 11 Locking the screen 12 Unlocking the screen 12 Texting...12 Editing text...14 Personalizing your...
User Guide - Page 3

... 27 Editing a contact group 28 Deleting a contact group 28 Internet connection 29 Turning on mobile data connection 29 Adding an APN ...29 Turning on data roaming 29 Connecting to a WLAN 30 Connecting to a hidden WLAN 30 Turning off mobile data connection 30 Turning WLAN off 31 Surfing the web 32 Browser...32 Adding a website to your...
User Guide - Page 4

... videos 46 Changing the Photos hub background 46 Entertainment 47 Listening to music 47 Watching videos 48 Navigation 49 Turning on GPS ...49 Browsing the map 49 Calendar 50 Viewing the calendar 50 Viewing your agenda 50 Adding an... Applications 55 Downloading applications 55 Installing applications from the Store 55 Uninstalling applications 55 Phone settings 56 Traffic manager...56
User Guide - Page 5

iv Setting the time zone and language 56 Checking your phone storage 56 Backup...56 Phone finder ...57 FAQs 58 For more help 60 Personal information and data security 61 Legal Notice 62
User Guide - Page 6

.... Avoid the falling, squeezing, and bending of your mobile phone. Prevent your mobile phone from children. Only qualified personnel are allowed to use of your mobile phone. Switch off your mobile phone near your mobile phone. Do not place your mobile phone or its accessories in a high-temperature place or use your mobile phone without guidance. 1 Follow any rules or regulations in...
User Guide - Page 7

Safety Precautions Use only approved batteries and chargers to avoid the risk of wireless devices. Observe any laws or regulations on the use of explosions. Strictly follow the relevant instructions of this manual while using your mobile phone or PC may be damaged. 2 Otherwise your wireless device. Respect others' privacy and legal rights when using the USB cable.
User Guide - Page 12

...phone for a while before you use a headset to make calls or listen to off . • Turn off WLAN. Switch automatic adjustment to off . • Set the phone volume to off . • Turn...conserve battery power, use your phone on and off Bluetooth. Switch Bluetooth to music. • Turn off Powering on because the battery level is too low. Getting started • Set the screen ...
User Guide - Page 24

... Password to enter the screen unlock code. Personalizing your phone from unauthorized access, set a screen lock. In the application list, tap > lock screen. 2. Screen lock To protect your phone - Remember your screen unlock code, which is the only code that can unlock your screen unlock code, please contact Huawei customer service personnel. 1. Tap the Screen times out after box...
User Guide - Page 25

... wish to make a call: • Tap , enter a phone number, and tap call on your recent calls. Emergency calls are displayed in your cellular network quality, use of an emergency, you will still be able to call, and tap the desired menu item such as call mobile. • Tap a number from the call history and then tap call history. If your...
User Guide - Page 26

... then the desired phone number. For details, contact your calls with your friends, family, and coworkers can be done in , you can: • Tap answer to answer it . - When the call . - To return to a conference call comes in just a few easy steps. Answering or rejecting a call When a call 1. When the second call the second participant. 3. Call forwarding Too busy...
User Guide - Page 34

... or wireless local area network (WLAN). - When you are roaming outside your mobile data connection. 1. Configure the required settings. 3. Internet connection • Internet connection Your phone brings you are not using mobile data connection, turn on . Let's take a look at how this works. Turning on data roaming When you into the new age of wireless Internet...
User Guide - Page 35

...; You can connect to open WLANs directly. • To connect to on . In the application list, tap > WLAN. 2. If both WLAN and mobile data connection are available, your phone's data traffic and battery consumption. 30 Turning off mobile data connection When you are hidden, you don't need it off WLAN when you can connect your...
User Guide - Page 40

... a USB cable. 2. Copying files to and from your computer. 35 Turning on your family and friends. Tap the receiving device to view files stored in the displayed dialog box to On . ...Bluetooth, enable Bluetooth on the displayed option menu. 3. Connect your phone to your phone. 3. Tap share... > Bluetooth on your Bluetooth connection. 1. Obstacles, such as walls and ...
User Guide - Page 48

Camera • Camera Your phone helps you capture the memories you want to turn on the camera. 1 2 3 45 Select a lens. 1 Before using this function, download the desired lenses from Store. 2 Turn the flash on or off. 3 Toggle between the front and rear cameras. 4 Toggle between photo and video capture modes. 5 Display more options. 43 Press the camera button to keep forever.
User Guide - Page 50

... your service provider to choose an appropriate data plan. Viewing photos from the web will generate data traffic. Pinch two fingers together to use a mobile network, contact your phone's memory, microSD card, and SNS accounts. In the application list, tap to view them. If you are going to zoom out or stretch...
User Guide - Page 54

...In the application list, tap 2. Navigation • Navigation Who needs a guide when your phone can navigate for , show you ? - In the application list, tap to zoom ...help you find the address you are looking for you how to get to complete the operation. 49 Turning on GPS When GPS is turned on, your current location is influenced by factors such as Maps. On the displayed screen...
User Guide - Page 57

... often it off an alarm On the alarm screen, flick the switch next to an alarm left to worry about being late again. 1. Turning on and off . - Adding an alarm Set alarms on or right to turn it on your phone, and you'll never have to turn it repeats, and more. 4. Tap . 3. Alarms •...
User Guide - Page 60

Installing applications from the Store Your phone is preinstalled with the Store, which offers a wide variety of charge while others are free of applications for you... a rich collection of the following ways: • Download applications from the Store. • Connect your mobile data connection may result in either of applications and try out the hottest games? In the application list, ...
User Guide - Page 63

...: Tap > cellular. In the application list, tap . 2. Tap . On the displayed screen, tap settings > sync settings and set the time. 58 In the application list, tap > phone storage. 2. Can I reduce my mobile data traffic? • When you are not accessing the Internet, turn off . • When a WLAN is available, connect to the WLAN to...
User Guide - Page 64

In the application list, tap > phone storage. 2. Please contact Huawei customer service personnel for help. 59 Follow the onscreen instructions to specify whether your photos, videos, and songs are saved to a different location? 1. FAQs How can I do if I save my photos and videos to your phone memory or microSD card. What can I forget the screen unlock pattern or password?

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