HP S2031A Support Question
HP S2031A Support Question
Find answers below for this question about HP S2031A.Need a HP S2031A manual? We have 1 online manual for this item!
Question posted by aileen928 on June 14th, 2023
Monitor Does Not Power Up Properly; Immediately Goes To Sleep
When I turn on the monitor, it powers up and stays on for a few seconds, then shows message, "Monitor is going to sleep." Can anyone help with this? Thank you!
Current Answers
Answer #1: Posted by SonuKumar on June 14th, 2023 9:45 PM
SonuKumar
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Member since:
May 9th, 2021 Points: 16,621,300
If your HP S2031A monitor does not power up properly and immediately goes to sleep, you can try the following troubleshooting steps:
- Check the power connection: Ensure that the power cable is securely connected to both the monitor and the power outlet. Make sure the power outlet is functioning by plugging in another device. If necessary, try a different power cable to rule out any potential issues with the cable itself.
- Check the power button: Press the power button on the front or side of the monitor to make sure it is functioning properly. Sometimes, the power button may get stuck or require a firm press to turn on the monitor.
- Verify the power-saving settings: Some monitors have power-saving features that automatically put them to sleep after a period of inactivity. Check the monitor's settings or menu options to adjust the power-saving settings. You may also want to check the power settings on your computer to ensure that it is not putting the monitor to sleep.
- Disconnect other video sources: If you have multiple video sources connected to the monitor (e.g., computer, game console), disconnect them all and try powering on the monitor with only one source connected. This can help identify if there is an issue with a specific video source causing the problem.
- Reset the monitor: Turn off the monitor and unplug it from the power source. Press and hold the power button for 10-15 seconds to discharge any residual power. Then, plug the monitor back in and try powering it on again.
- Test with another computer or device: Connect the monitor to another computer or device (such as a laptop or game console) using a different video cable to see if it powers up properly. This can help determine if the issue lies with the monitor or the original computer.
- Contact HP support: If none of the above steps resolve the issue, it is recommended to contact HP support or consult the monitor's user manual for further troubleshooting guidance or to arrange for repair or replacement if needed.
Remember to follow any safety precautions and instructions provided by the manufacturer when troubleshooting or working with electrical devices.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related HP S2031A Manual Pages
User Manual - Page 1
S1931a, S2031/S2031a, S2231/S2231a, S2331/ S2331a , S2321a, LCD Monitors User Guide
User Manual - Page 3
...When the power cord or plug is needed.
1 If the monitor has been exposed to itself. 6. If the monitor has ... monitor. 9. Refer all the following circumstances:
a. If liquid has been spilled into this monitor ...monitor and take it has been unused for ventilation with your hands or any object into the monitor...circuit or liquid crystal molecules inside the monitor and poor display. 11. Do not...
User Manual - Page 4
...-play VESA DDC1/ 2B Standard. Note: Be sure to save original box and all packing materials for technical support and custom service.
The monitor (and the pedestal) Lower stand Power cord Signal cord User manual Fast installation manual Warranty certificate Audio cable (select models) DVI Cable (select models)
If any setting. Introduction...
User Manual - Page 6
... your hand at its center of gravity to the VGA or DVI port of your monitor and the VGA or DVI OUT jack on both ends of the signal cable.
3. Power off and unplug your computer and monitor. Power on your computer.
2. If your computer.
VGA signal input
Connecting the Audio Cable (Select Models...
User Manual - Page 7
Press the clip button on the pedestal and remove the pedestal from your LCD monitor. Note: This monitor uses VESA-compatible 100mmx100mm installation ports.
5
2.3 Disconnect the pedestal
1. Press the clip button on the stand and remove the pedestal from the stand.
2.
User Manual - Page 8
Chapter III. Select Button -(minus) 3. Power Button (POWER)
6 Select Button +(plus) 4. Monitor overview
Overview of front panel controls
1. OK Button (OK) 5. Menu Button (MENU) 2.
User Manual - Page 9
..., press the "+" on the front panel of the menu. Note: The ON/OFF switch does not disconnect your monitor from the socket.
4.2 Power indicator
This indicator lights up in power-saving mode, this indicator changes to turn it returns to save the setting, select "Cancel" from the submenu or "Exit" from the OSD menu...
User Manual - Page 10
...only applicable to VGA input). Switching the video input signal sources may take you several seconds. The ambient brightness sensor can also be enabled or disabled (only applicable to some...Contrast
Image control
Auto-adjustment Horizontal position Vertical position
Clock
Clock phase
Note
When the monitor is connected to two active and valid video sources, switching between the video input...
User Manual - Page 11
...to set the OSD display time (in the imaging industry.
To select the function of power management for your monitor.
to adjust the transparency to adjust the visual position of the OSD menu up or ...
Custom color sRGB Volume
OSD control
Power saver
To select the color displayed on the model of your monitor. The factory default setting is "30 seconds".
OSD transparency -
User Manual - Page 12
... brightness, contrast and color temperature, on the model of your monitor.
Set the opening time - The
factory default setting is awakened from the sleeping mode. Set "On' or "Off" status for your monitor. This feature can be
displayed when you power on the power button.
to set the current time in hours and minutes. Management...
User Manual - Page 13
The factory default settings will be restored.
11
Information
Restore factory settings
Default video input
When the monitor is DVI. The default signal input is connected to two active and valid video sources, select one of them as the default video input. To ...
User Manual - Page 15
... frequency Viewable size Viewable angle Pitching angle Pixel frequency OSD functions
Size (Packing) Net weight/ Gross weight Power supply Altitude (under operational condition) Altitude (under storing condition) Input signal Contrast Brightness Response time Color displayed Power Operational environment Storing environment
18.5" wide screen 1366x768 @ 60 Hz 1366x768 @ 60 Hz 24-83 kHz...
User Manual - Page 16
... / S2031a Models
Size Max. humidity: 10% ~ 85%
14 resolution Recommended resolution Horizontal frequency Vertical frequency Viewable size Viewable angle Pitching angle Pixel frequency OSD functions
Size (Packing) Net weight/ Gross weight Power supply Altitude (under operational condition) Altitude (under storing condition) Input signal Contrast Brightness Response time Color displayed Power...
User Manual - Page 22
... pull on or trip over and cause personal injury. Use the appropriate and correctly sized furniture designed to properly support your safety, do not place anything on the correct power cord set to the LCD monitor so that are inappropriately situated on the documentation CD, if one may fall over them. WARNING! To...
User Manual - Page 23
... ampere rating (Amps or A) for each device.
ł Install your monitor near a power outlet that you can easily reach. Look on the power label to the power cord does not exceed the rating of the power cord. Do not walk on the power cord. Disconnect the monitor by pulling the cord.
ł Do not allow anything to...
User Manual - Page 24
... properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ł Use only a power source and connection appropriate for ventilation. Look on an unstable surface. ł Do not allow anything to clean the monitor or the screen. Disconnect the monitor by using a screen saver program and turning off the monitor...
User Manual - Page 27
Japanese Notice
Korean Notice
Power Cord Set Requirements
The monitor power supply is provided with the monitor meets the requirements for use in the country....eu/ certificates. The point of a system comprising HP brand computers, keyboards and monitors that it . If you need to obtain a power cord for the voltage and current marked on the product. German Ergonomics Notice
HP ...
User Manual - Page 31
...and adjust the brightness and contrast scales.
Be sure that the computer power is properly connected to a grounded power outlet and to the optimal resolution. Adjust the contrast and brightness controls.... problem, and the recommended solutions:
Problem Power LED is blank. Screen is not on the keyboard or move the mouse to your monitor to turn off while connecting the video cable. Image...
User Manual - Page 32
... then select
Volume to adjust the volume.
ł Turn up .
For technical support contact information, refer to the printed documentation included with your monitor. No Plug and Play. In order for your computer manufacturer. Make sure that your monitor is present in the picture. Monitor is properly connected to the computer. Use the maximum refresh...
User Manual - Page 33
You may need these numbers when contacting HP about your monitor model. The rating label is on the monitor provides the product number and serial number. ł Conditions under which the problem occurred ł Error messages received ł Hardware configuration ł Name and version of hardware and software you are using
Locating the Rating...
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