HP Presario CQ62-a00 Support Question
HP Presario CQ62-a00 Support Question
Find answers below for this question about HP Presario CQ62-a00 - Notebook PC.Need a HP Presario CQ62-a00 manual? We have 4 online manuals for this item!
Question posted by rball96458 on May 22nd, 2012
Blue Screen Of Death
Immediately following sign in to windows 7, system crashes displaying blue screen then restarts.
Current Answers
Related HP Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... Connect an external monitor to startup or boot, and displays a black screen
Usually occurs if a component is installed incorrectly, or there is no power available to the notebook. Disconnect all peripheral devices and remove all CD/DVDs,... no battery or AC power at the notebook, contact HP for the LEDs to resolve problems when computer does not startup or boot properly. HP Notebook PCs -
Resolving Start Up and No Boot Problems Checklist - Page 2
... mode (f10) and run memory and hard drive tests.
Symptom: Computer displays a blue screen or continually restarts
Trying to restart the PC after an error message can usually bypass the error and the PC can run in BIOS mode and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
troubleshooting computer problems; Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11
...
HP G62
Product Name Processors
Chipset
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
AMD Phenom™ N930 Processor (2.0 GHz... 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W
AMD™ RS880MD
Discrete
HP G62 UMA
Compaq Presario
CQ62
Discrete
√
Compaq Presario
CQ62
UMA
√
√
√
√
√
√
√
√
√
√
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
...up to 8 GB of system memory
Supports the following configurations:
● 4096 MB (2048 MB ...following drives:
● 640 GB, 5400 rpm
● 500 GB, 7200 rpm
● 320 GB, 7200 rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
Discrete
√ √ √
HP G62
UMA √ √
√
Compaq Presario
CQ62 Discrete
√ √
√
Compaq Presario
CQ62...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 13
...wireless module:
2 wireless antennas built into display assembly
Support for no-WLAN option
Support for the following WLAN formats:
Atheros AR9285 802.11 ...√
√ √
HP G62 UMA
√
√ √
√ √
Compaq Presario
CQ62
Discrete √
√
Compaq Presario
CQ62
UMA √
√
√
√
√
√
√
√
√
√...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 14
... Lock
Operating system Preinstalled:
Windows® 7 Professional (32 & 64 bit)
Windows 7 Home Premium (32 & 64 bit)
Windows 7 Home Basic (32 & 64 bit)
Discrete √
√ √ √
√ √
√ √ √
HP G62
UMA √
√ √ √
√
√ √ √
Compaq Presario
CQ62
Discrete
√
Compaq Presario
CQ62
UMA
√
√...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 17
... side of the TouchPad button to execute functions like the left side of the TouchPad button to execute functions like the right button on the screen. Top components
TouchPad
Component
(1)
TouchPad light
(2)
TouchPad zone
(3)
Left TouchPad button
(4)
Right TouchPad button
*This table describes factory settings.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 29
... internal component spare part information, see Display assembly components on page 24.
● Matte black computer models (for model 1.0 only) ● Biscotti computer models
605905-001 605906-001
● Silver computer models
605907-001
● White computer models
605908-001
● Red computer models ● Blue computer models
615423-001 615424-001...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 30
Item
(6) (7) (8) (9) (10)
(11)
(12)
(13)
Description
Spare part number
● White computer models
610569-001
● Red computer models
615433-001
● Blue computer models
615434-001
Fan/heat sink assembly (includes replacement thermal material) for use with:
● UMA systems
612354-001
● Discrete systems
612355-001
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 32
...
● Biscotti computer models
610558-001
● Silver computer models
610559-001
● White computer models
610560-001
● Red computer models
615435-001
● Blue computer models
615436-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
● Matte black computer models
605921...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 33
...(19) (20) (21)
(22) (23)
Description ● Red computer models ● Blue computer models Battery ● 6-cell Li-lon, 2.20 Ah, 47 Wh ● 6-cell Li...Biscotti computer models ● Silver computer models ● White computer models ● Red computer models ● Blue computer models Rubber Kit (not illustrated, includes four rubber feet) Plastics Kit ● Hard drive cover &#...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
... assembly components
Item (1)
(2) (3) (4)
Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable)
Spare part number
605913-001 605914-001 605915-001 595130-001
606002-001
24 Chapter...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 35
... models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only)
608445-001 605909-001
● Biscotti computer models
605910-001
● Silver computer models ● White computer models
605911-001 605912-001
● Red computer models
615425-001
● Blue computer models
615426-001
Display hinge covers
606017-001
Display screw kit (not...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 37
...
● Biscotti computer models
610558-001
● Silver computer models
610559-001
● White computer models
610560-001
● Red computer models
615435-001
● Blue computer models
615436-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
● Matte black computer models
605921...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 40
...-001 594164-001 594165-001 594166-001
Description
Power cord for use in North America with both HP G62 and Presario CQ62 computer models
Power cord for use in Europe with both HP G62 and Presario CQ62 computer models
Power cord for use in the United Kingdom and Singapore with both HP G62 and...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
... use with biscotti computer models Display back cover for use with silver computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 94
...displays in Setup Utility. When the Startup Menu displays, press the f10 key. 2.
Changes goes into effect immediately. Open Setup Utility by turning on or restarting the computer. Use the arrow keys to display system information in the lower-left corner of the screen...and identification information about the computer is not Windows based, it does not support the TouchPad....
Notebook PC User Guide - Windows 7 - Page 109
... the screen, press f10. - Setup Utility default settings go into effect when the computer restarts. Open Setup Utility by turning on or restarting the computer. If Setup Utility is already running , begin at step 1. Open Setup Utility by turning on or restarting the computer.
or - When the Startup Menu is displayed. 3. Displaying system information
The following procedure...
Notebook PC User Guide - Windows 7 - Page 114
... path to the location on the screen to download. 3. Follow the instructions on the screen.
Open Windows Explorer by following the instructions on the screen to the hard drive. Do not download or install a BIOS update while the computer is running on your computer and access the BIOS update you are displayed, follow these steps:
a. At the download...
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