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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by nico5mv on September 12th, 2013

Hp C310 Won't Print Black

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Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 7:32 AM
DreadPirateRoberts

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This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).

You will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage.

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... and tips 4 What's new? Remove all models 2 Unpack printer. The wireless LED on the printer will turn on the printer display to set up and connecting the HP Photosmart, including how to be guided through setting up a networked printer connection and install ink cartridges. Important! PHOTOSMART PREMIUM e-ALL-IN-ONE C310 SERIES Start setup here... 1 Verify box contents. Get...
Reference Guide - Page 2

.... 1. Do not connect the USB cable until you are specific to print... An LED on the power supply will be lit if the power cord is working . Or, plug the printer directly into a switched outlet, check that are unable to this HP Photosmart. Plug in a circle next to see if it has power. If...
Reference Guide - Page 3

... network. Touch Help on and the printer is off. Flick horizontally or vertically to scroll through photos and menu items. Home Returns to the previous screen. On (Steady) Flashing (Slowly) Flashing (Quickly) The wireless radio is on any screen to access and print information from your HP Photosmart English Display The color touch screen...
Reference Guide - Page 4

... the estimated ink levels, select Settings on the printer display to choose color, actual size of your device. Use the Copy menu on the printer display, select Tools, then select Display Estimated Levels. •• Photo Black cartridges are specially formulated for the first-time use the HP Photosmart, make adjustments and other selections, including the...
Reference Guide - Page 5

... adapter: 0957-2271 (Brazil - 0957-2289) •• Input voltage: 100 to a network with your printer, never publicizes this service. HP ePrint Print from the printer display. English What's new? NOV HP Apps ePrintCenter Print the web, without a computer Select an Apps icon on the HP Photosmart front panel. •• Select the Web Services menu from anywhere...
Reference Guide - Page 6

... Photosmart C310 series, then click USB to connect the printer. 4. Follow the instructions on the network. Mac To change from USB to wireless connection: 1. To add the printer, go /wirelessprinting. 6 English Network Printer Setup Changing from USB to wireless network connection If you initially set up a wireless connection, go to the Wireless Printing Center site: www.hp...
Reference Guide - Page 7

...printer and the router by turning off the router, printer, and computer. Then, turn them . •• The Network Diagnostic Utility runs on your computer may be sure that they are having trouble printing...your network, you can download the Network Diagnostic Utility, which the HP Photosmart is complete. Try restarting both on each. Setup your network. Being connected to ...
Reference Guide - Page 8

English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the...
User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4 Print Load media...11 Tips for print success...14 5 Copy and scan Scan to a computer...17 Copy text or mixed documents...18 Tips for copy and scan success...20 6 Work with cartridges ...
User Guide - Page 5

HP Photosmart Premium e-All-inOne C310 series Help 1 HP Photosmart Premium e-All-in-One C310 series Help For information about the HP Photosmart, see: • Get to know the HP Photosmart • How do I? • Print • Copy and scan • Work with cartridges • Connectivity • Technical information • Get more help HP Photosmart Premium e-All-in-One C310 series Help ...
User Guide - Page 8

Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for more information. Click here to go online for more... with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the HP Photosmart Click here to go online for printing recipes, coupons, other content from...
User Guide - Page 12

... on a single envelope, a group of envelopes, or label sheets designed for print success Print envelopes With the HP Photosmart, you to select a different type or size. 11. Then, select the appropriate photo paper type. 9. Related topics • Load media Tips for inkjet printers. 10 Print Print Click the button that opens the Properties dialog box. Click the...
User Guide - Page 16

Remove jammed paper. 4. Replace two-sided printing accessory. View the animation for print success Use the following tips to fit snugly against all paper. Genuine HP cartridges are designed for and tested with HP printers to the type and size of paper loaded in the input tray. 14 Print To check the estimated ink levels, follow the...
User Guide - Page 23

... or unavailable. Click the Estimated Ink Level tab. NOTE: 1 If you have to highlight Tools. To check the ink levels from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The estimated ink levels for planning purposes only. Press OK. 3. Press OK.
User Guide - Page 26

.... If it is not depleted and the end of warranty date, in its designated HP printing device. During the warranty period the product is covered as long as indicated: 24 Work ..., or tampered with cartridges In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies. NOTE: Ordering cartridges online is used in YYYY/MM format, may not reflect your...
User Guide - Page 27

... cartridges. Match the color and icon of each cartridge to the color and icon for and tested with HP printers to replace the ink cartridges until print quality becomes unacceptable. • Photo and Photo Black cartridges are designed for each slot. You do not need to help you produce great results, time after time...
User Guide - Page 29

... of the help is available in the top left of the computer and the product. This section contains the following information: • Product name (HP Photosmart Premium e-All-in-One C310 series) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers...
User Guide - Page 31

... , the printer searches for wireless routers, then lists the detected network names on the display. • If your computer is already on the network, the software will provide other device on your wireless router or access point is found on . Select the product you to find the product on the HP Photosmart. Connectivity 29...
User Guide - Page 33

... this sampling are provided in this anonymous information, you can be used to identify a customer or user of pages printed using the cartridge, the page coverage, the printing modes used with the HP Photosmart. HP collects a sampling of the memory chips from the cartridge memory chip does not contain information that came with this data...
User Guide - Page 34

...HP Photosmart are located in the HP product if you are using a USB cable less than or equal to 3 m (10 feet) in this section. For information about the printer resolution, see the Product Data Sheet at www.hp...to 125 (20 lb. FAST DRAFT print quality mode requiresthe extender tray to be slightly distorted • HP recommends using . HP recommends emptying the output tray frequently. ...

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