HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by shelleymmaranta on March 5th, 2014
Replaced Black Ink Cartridge Will Not Print Black
Replaced black ink cartridge will not print black. Ran from menu tools, clean printhead. Removed all 5 cartridge and checked to see if printhead was dirty. Printhead clean, but still can`t print black
Current Answers
Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages
User Guide - Page 3
... text or mixed documents 79
9 Fax Send a fax...87 Receive a fax...92
10 Save photos Save photos to your computer 95 Back up photos from a memory card to a USB storage device 96
11 Work with cartridges Check the estimated ink levels 99 Order ink supplies...100 Replace the cartridges...100 Cartridge warranty information 102 Print and evaluate a print quality report 103
12 Solve...
User Guide - Page 43
... Photosmart. Indicates the presence of a wireless network connection.
If no longer acceptable. Indicates the presence and signal strength of an ad hoc wireless network connection.
You should replace the ink cartridge when the print quality is 50% or more of the display to provide important information about the current display. 24 Setup: Opens the Setup menu...
User Guide - Page 58
...MMC Mobile (RS-MMC; Highlight photo and press OK. Press Menu to preview print job.
Press Print Photos.
56
Print e. adapter required), Secure Digital (SD), Secure Digital Mini (adapter...removable drives
c. Increase number of copies and press OK. Change page layout. Highlight A4 Borderless and press OK. Highlight View & Print and press OK. d. Highlight Layout and press OK. Print...
User Guide - Page 60
... OK. Highlight photo and press OK. d. Press Menu to preview print job. Press Back. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size photo paper in main input tray. Highlight Layout and press OK.
Press Print Photos.
2. Load paper. Print
58
Print Select photo. Change page layout. Highlight 10x15...
User Guide - Page 101
... • Print and evaluate a print quality report
Check the estimated ink levels
You can easily check the ink supply level to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridge after it is left in the cartridges. NOTE: Ink level warnings and indicators provide estimates for printing, and in another printer, the ink level indicator...
User Guide - Page 107
... - Look at one end, clean the printhead, and then print this occurs right after a new black cartridge is jagged, align the printer, and then print this print quality issue, replace the
cartridge corresponding to the following steps. ◦ Check for service.
3. If this diagnostic page again. NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support...
User Guide - Page 108
... edge of the print.
106 Work with cartridges
Work with cartridges expected result
If the lines are jagged, align the printer, and then print this print quality issue, contact HP support for service. The problem might not appear on the print quality report, then the printing system is working correctly. There is curled, clean the printhead, and then print this diagnostic...
User Guide - Page 122
... about checking the ink cartridges to install. 2. Printer service or repairs required as Best or Maximum dpi. 5. CAUTION: HP recommends that is ready to make sure you do not remove an ink cartridge until a replacement is appropriate for your print job. For more information, see Replace the cartridges. 6. The orange tab should be removed and the label on ink. Print a print quality...
User Guide - Page 123
..., consider having a replacement cartridge available to diagnose print quality issues. 7.
d. Check the ink levels shown on the page. Look at the color bars in the middle of ink.
Evaluate the print quality report for planning purposes only.
expected result
1 Black cartridge 2 Cyan cartridge 3 Magenta cartridge 4 Yellow cartridge 5 Photo cartridge
Improve print quality 121 Solve...
User Guide - Page 124
... following steps. ◦ Check for service.
122 Solve a problem If the line reads 0, align the printer. ◦ If the PHA TTOE line on one side, or contain one or more streaks of a different color, refer to the following steps. NOTE: If cleaning the printhead does not solve this print quality issue, replace the
cartridge corresponding to the...
User Guide - Page 126
... the printhead, and calibrates the printer. 10. Solve a problem
Chapter 12
NOTE: If aligning the printer does not solve this print quality issue, contact HP support for service. 8. Clean the ink cartridges if you complete both stages of cleaning if the test page still shows streaks or fading. In the Print Settings area, click Printer Toolbox. Click the Device Services tab...
User Guide - Page 127
Therefore, you can also clean the printhead from the control panel a. Recheck steps 1- 4 in this problem. Improve print quality 125
c. You might need to highlight Tools, and then press OK. uneven ink distribution
You can check include: • If the image is nothing wrong with a high print quality setting, such as HP Advanced Photo Paper is too low...
User Guide - Page 184
... Tools, and then press OK. 4. If the test fails, review the report for information on the display and prints a report. 5. Press Setup.
The HP Photosmart ...faxing, check the fax
settings listed in the report to verify the settings are using a splitter, remove it up properly.
Solution 2: Try removing the splitter Solution: A phone line splitter can cause problems faxing...
User Guide - Page 185
...print cartridges are installed correctly, the print cartridge carriage is not blocked, and the print cartridge door is closed. • The product is an error message, resolve the problem and run the fax... receive a test fax. Check the display.
What to check • The ...Fax Setup Wizard, make sure it passes and the product is not busy completing another task, such as aligning the printer...
User Guide - Page 206
... Solution 1: Install the ink cartridges correctly • Solution 2: Close the print carriage latch • Solution 3: Clean the electrical contacts • Solution 4: Replace the ink cartridge • Solution 5: Contact HP support
204 Solve a problem CAUTION: HP recommends that you have enough ink to continue. You do not remove an ink cartridge until print quality becomes unacceptable...
User Guide - Page 211
... the ink cartridge door, and check if the error message has gone away. 10. Check to see : • Cartridge warranty information • Replace the cartridges Cause: The electrical contacts needed to meet the contacts on calling for service
or replacement. For more information, see if your country/region, and then click Contact HP for information on the ink cartridge.
7. On...
User Guide - Page 219
... more information, see if that you do not remove an ink cartridge until a replacement is not satisfactory, try cleaning the printhead to install. CAUTION: HP recommends that improves the quality. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. Check the print quality of non-HP supplies. HP recommends that...
User Guide - Page 220
... sure that the product is installed, check the print quality. If it is not satisfactory, try cleaning the printhead to see if that you do not leave the ink cartridge outside of the printer for an extended period of the current print job. Press Setup.
2. Press the down arrow button to the Tools menu. NOTE: HP recommends that improves the...
User Guide - Page 230
... technical support. Problem with the printhead. To clean the printhead from the control panel 1. Press Setup.
2. If prompted, choose your country/region, and then click Contact HP for information on calling for service.
Solve a problem
Chapter 12
Cause: There was a problem with printer preparation Solution: Check the print quality of the current print job. If this did...
User Guide - Page 235
...the contacts in the printhead. Close the ink cartridge door, and check if the error ...ink cartridge.
9. If you still receive this did not solve the issue, try the next solution. Check to meet the contacts on again. If this message after cleaning the cartridge...see : • Cartridge warranty information • Replace the cartridges Cause: The indicated ink cartridge contacts were defective....
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