HP Photosmart C6300 Support Question
HP Photosmart C6300 Support Question
Find answers below for this question about HP Photosmart C6300 - All-in-One Printer.Need a HP Photosmart C6300 manual? We have 3 online manuals for this item!
Question posted by Datonya on August 1st, 2014
Hp Photosmart C6300 Ink Error Message Can Not Connect
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Current Answers
Related HP Photosmart C6300 Manual Pages
Setup Guide - Page 1
Start Here
1
USB cable users: Do not connect the USB cable until prompted. The contents of your box may differ. *May be included
Color Cartridges
Printhead
4 X 6 photo paper *
USB Cable*
HP Photosmart C6300 All-in-One series Wired and Wireless setup instructions are provided following the USB instructions.
2
Installation CD
Power Cable
Basics Guide
Verify the box contents.
Setup Guide - Page 3
If prompted, select your language and country/region. Connect the power cord and adapter. b. Press to turn on the HP All-in -One series • 3 HP Photosmart C6300 All-in -One. 4
a
a. b
c c.
Setup Guide - Page 4
... the ink cartridge access door. Remove the printhead from the packaging.
Lower the printhead into the device so that the purple and green blocks on the printhead are aligned with the purple and green blocks on the printer or other surface. 5a a
Carriage latch
b
c d Colored icons
f
a.
Slowly lower the latch.
4 • HP Photosmart C6300 All-in...
Setup Guide - Page 5
... to snap it clicks into place. Turn the ink cartridge over, slide it into the appropriate slot, then press down until it off. HP Photosmart C6300 All-in-One series • 5 5b
a b
c
c
IMPORTANT: You must complete step 5a before installing ink cartridges. Twist the orange cap to load paper. You will hear the device making noises.
Setup Guide - Page 7
...
Use the instructions in Section C if you want an Ethernet cable connection between the HP All-in -One series • 7 Equipment needed: router and ...connect the USB cable until section A). 9
A - USB
Use the instructions in Section A if you want a wireless (802.11 b or g) connection between the HP All-in -One directly to connect the HP All-in -One and your network. HP Photosmart C6300...
Setup Guide - Page 8
... setup.exe.
a. Once the USB prompt appears, connect the USB
cable to the port on the computer. Go to page 16 to explore features of your
All-in-One.
8 • HP Photosmart C6300 All-in -One, and then to complete the software installation. Double-click the HP Photosmart CD icon on the computer. Complete the Setup...
Setup Guide - Page 9
... series • 9
Check all screens. HP Photosmart C6300 All-in -One CD. USB Troubleshooting
www.hp.com/support
Problem: (Windows) The Microsoft Add Hardware screen appears.
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Do not plug the USB cable into the computer. Action: Cancel all connections.
Problem: (Windows only) You did...
Setup Guide - Page 10
... modem. Locate your
software. Connect the other end of the device. If you are using a DSL or cable modem, make sure you do not connect the Ethernet/network cable from the back of the Ethernet/network cable to
the router (not in -One to the router only.
10 • HP Photosmart C6300 All-in -One must...
Setup Guide - Page 13
... desktop to appear. b.
On the Connection Type screen, make sure to install the software. Turn on your computer, login if necessary, and then wait for the desktop to appear. e.
b. Double-click the HP Photosmart CD icon on the
desktop. Complete the Setup Assistant Screen.
a. Insert the CD. HP Photosmart C6300 All-in-One series • 13...
Setup Guide - Page 14
You should respond so that you choose the connection types between the network and your HP All-in-One (not between your computer and the network).
14 • HP Photosmart C6300 All-in -One software on each computer. Ethernet/ 802.11 /
If you that HP software is "always" allowed. Follow the onscreen instructions.
D3 - Make sure that...
Setup Guide - Page 15
... firewall, anti-spyware, or anti-virus software you may need to be trying to connect to another wireless router in -One may have not typed
the name correctly. HP Photosmart C6300 All-in -One software, you see the error message Invalid WEP key or Invalid WPA passphrase when you are using the default network name...
Basic Guide - Page 13
...not use WEP encryption, press the down for a network connection
11 e. Otherwise, the wireless connection will attempt to connect to confirm. Otherwise, the HP Photosmart software installer might try again.
8. Use the arrow .... NOTE: You must always accept or allow the pop-up messages, you see firewall pop- up messages.
NOTE: You can print the Wireless Network Test report at the ...
Basic Guide - Page 34
... page is a Web page that the computer and the HP All-in-One both the computer and HP Photosmart C6300 All-in-One series have the HP Photosmart Software installed, you can access the HP Photosmart C6300 All-in -One series even with the firewall turned off , you have active connections to the same network, the firewall security software might...
User Guide - Page 4
Contents
Contents
1 HP Photosmart C6300 All-in-One series Help 7
2 HP All-in-One overview The HP All-in-One at a glance... display 22 Connect to a computer...23 USB connection...23 Network connection...24 Connect to a Bluetooth® device 49 What you need for a Bluetooth connection 50 Connect the HP All-in-One to a computer using a Bluetooth® wireless connection...........50 Manage your...
User Guide - Page 10
... page 9 • "Find more information" on page 17 • "Finish setting up the HP All-in-One" on page 309
HP Photosmart C6300 All-inOne series Help
HP Photosmart C6300 All-in -One" on page 121 • "Shop for ink supplies" on page 137 • "HP warranty and support" on page 303 • "Technical information" on page 19 •...
User Guide - Page 37
...the down for a network connection Use this section to install the HP Photosmart software on the visual keyboard...connected the HP All-inOne to the SSID. If a message says you entered an invalid WEP key, check the key you will fail. NOTE: If your computer is currently connected to use the arrow buttons to highlight Done on a computer connected to select it. Otherwise, the HP Photosmart...
User Guide - Page 142
...HP, pointing to Photosmart C6300 All-in the top-level folder of the HP Photosmart Software CD-ROM. For more information, see "Uninstall and reinstall the software" on the computer. Turn off the product, wait one minute, then restart it ). CAUTION: Do not connect... • Scan troubleshooting • Copy troubleshooting • Errors
View the Readme file
You can refer to the Readme file...
User Guide - Page 151
...the product again. Do not connect the product to uninstall and then reinstall the software. Chapter 14
5. Insert software CD into the CD-ROM drive of the error was unknown.
Cause: The...when you have reinstalled the software. Make sure to Programs or All Programs, HP, Photosmart C6300 All-in -One application files from your computer. 5.
Disconnect the product from your CD-ROM drive...
User Guide - Page 215
... computer. 3. If you receive a Disconnected error message, then check whether there is listed in the HP Solution Center. Try to scan again. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the system tray at the lower right
side of the product connected to the HP Solution Center. If the Digital Imaging...
User Guide - Page 241
...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Do not connect the product to resolve the issue.
Troubleshooting
Error...drive and then start the Setup program. A message appears on the CD-ROM drive and double-...
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