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HP Photosmart 5520 Support Question

HP Photosmart 5520 Support Question

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Need a HP Photosmart 5520 manual? We have 2 online manuals for this item!
Question posted by maryann1942 on September 15th, 2020

My Printer Prints Good Buy Will Not Scan

printer will not scan

Current Answers

Answer #1: Posted by techyagent on September 15th, 2020 5:08 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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Scanning to computer is not working either because the scan to PC is not enabled or because the full feature drivers are not installed. ... Find Scan / Scan to PC - Make sure Scan to PC is enabled. Save the settings, restart the PC & printer and then try to scan again.


Please check this link below for reference:-

https://h30434.www3.hp.com:443/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Printer-will-print-but-not-scan/td-p/5979312


Thanks


Techygirl
Answer #2: Posted by hzplj9 on September 15th, 2020 12:15 PM
hzplj9

Member since:
June 25th, 2012

Points: 4,871,500
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Current range of HP inkjet printer/Scanners will not scan to a Mac if you have Catalina installed. It appears as an unable to scan situation. Not relevant if you are on Windows 10 of course. Just adding info.

Hope that helps anyone.

Related HP Photosmart 5520 Manual Pages

Reference Guide - Page 1

... Programs > HP > HP Photosmart 5520 series > Help. Mac: During software installation, in the screen showing recommended software, select HP Recommended Software, and then finish software installation. •• Mac OS X v10.6: Choose Mac Help from Help, click Help for all your apps, and then choose the Help for printing, and in the printhead...
Reference Guide - Page 2

... menu options. 4. Back: Returns you to the message on , but the printer is within the range of the wireless signal. •• Fast blinking light indicates wireless error. Touch View & Print to the previous screen. 5. Home: Returns you can also start a scan from a memory card in various sizes and papers. Cancel: Stops the...
Reference Guide - Page 3

... System Preferences, click: •• Print & Fax (Mac OS X v10.6) •• Print & Scan (Mac OS X v10.7) 2. Restart and reset: 1. b. English Setup and troubleshooting If you are told to do this printer with the power cord supplied by HP. 3 Then click: •• Devices and Printers (Windows 7®) •• Printers (Windows Vista®) •• Control...
Reference Guide - Page 4

... network and want to the printer without a router HP Wireless Direct allows your computer, click Start > All Programs > HP > HP Photosmart 5520 series > Printer Setup & Software. 2. Touch Display Name to wireless. English Networked printer use Wireless Direct: 1. From your Wi-Fi devices (for example: HP-Print-xx-Photosmart-5520). Connect wirelessly to print from your computer or...
Reference Guide - Page 5

...tests that were performed, and whether or not your printer's wireless radio is like scan. Problems that you should allow , permit, or ...devices connected on . The printer cannot be trusted on your computer is an online reference guide to setting up or reconfigure your printer, and troubleshoot your setup (including using security software: -- Here are some functions work, like print...
Reference Guide - Page 6

... manufacturer to enforce such disclaimers or limitations; English HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with... C. You may contain remanufactured parts, components, or materials equivalent to service the printer for the particular failure or damage. 5. Limitations of liability 1. If HP is ...
User Guide - Page 3

... Contents 1 HP Photosmart 5520 series Help...3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 Status lights and buttons...6 3 How do I?...9 4 Print Print photos from a memory card...11 Print Quick Forms...12 Wireless Direct print...12 Select print media...12 Load media...12 Recommended papers for photo printing...15 Recommended papers for printing and copying...16...
User Guide - Page 5

... Help For information about HP Photosmart 5520 series, see: • Get to know the HP Photosmart on page 37 HP Photosmart 5520 series Help HP Photosmart 5520 series Help 3 on page 9 • Print on page 11 • Use Web Services on page 19 • Copy and scan on page 21 • Work with cartridges on page 25 • Connectivity...
User Guide - Page 8

... HP. Control panel features Touch the directional buttons to know the HP Photosmart 1 Home: Returns to access and print information from the web, such as coupons, coloring pages, puzzles, and...destination for your scan. 14 Quick Forms: Using HP Quick Forms, you can select a copy type or change wireless settings. On another screen, shows information or animation on the printer. 2 Help...
User Guide - Page 9

... 7 Get to know the HP Photosmart 1 Wireless status light 2 Wireless button • ePrint button • Solid blue light indicates that wireless connection has been established and you can print. • Slow blinking light indicates that wireless is on the printer display. Refer to a network. Make sure your printer is not connected to the message...
User Guide - Page 14

... the Wireless Direct name (for example: HP-print-xx-Photosmart-5520). 3. Use the right directional button to print from your wireless computer or mobile device, turn on page 32 for more information. 2. Learn how to enable Wireless Direct, see Connect wirelessly to the printer without a wireless router, from a mobile device, you want to specify the number of...
User Guide - Page 18

...that look and feel more information on both sides for creating custom T-shirts from your HP printer. It is opaque enough for two-sided color usage with no showthrough, which makes it ideal.... HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. HP Printing Paper is a high-quality multifunction paper. Click here to go online for more information. • Learn how to...
User Guide - Page 25

... Black or Color. Load the original. Scan to your computer. Scanning from the printer display, make sure the printer is not selected, touch to select the option. ❑ Touch Settings to a computer or memory card from the printer software on a wireless network or through a USB cable. d. Load the original print side down on the product. Select...
User Guide - Page 30

... information about purchasing cartridges. Click the HP Photosmart 5520 series folder, click HP Photosmart 5520 series. On Mac: ▲ Open HP... is not supported in its designated HP printing device. d. Under the Device Services tab, double-click Align Printheads. ...buy/supplies. From the Home screen, touch the Settings icon, and then touch Tools. 2. To align printer from the printer...
User Guide - Page 34

.... b. Touch Wireless Setup Wizard. 3. Install software. You can print directly to scroll through Wi-Fi, using a networked printer on the networking device. ❑ Touch OK. Connectivity 32 Connectivity NOTE: The product begins a timer for example: computers or smartphones) to connect to install the HP Photosmart on wireless radio if it is off. NOTE: 802...
User Guide - Page 35

...: If you can easily change the software connection to this printer to the Wireless Direct name (for example: HP-print-xx-Photosmart-5520). Touch Display Password to wireless. NOTE: 2 The Wireless Direct connection is available even if the printer is available on your wireless computer or mobile device, turn on security, only users with a Wi-Fi...
User Guide - Page 36

... Wireless Off, touch Turn On. • If your computer is powered on. If you want to change network settings 1. On Windows: a. Click HP Photosmart 5520 series, click Printer Setup & Software, and then click Connect a new printer c. On Mac: a. c. From the Home screen, touch the Wireless icon, and then touch Settings. 2. The printer searches for wireless printing.
User Guide - Page 39

... printer By taking just a few minutes to go online for both local and online topics -- Solve a problem Solve a problem 37 Click here to register your HP Photosmart by...Solve a problem • Get more help • Register your printer • Clear paper jam • Solve print problem • Solve copy and scan problem • Solve networking problem • HP support by entering...
User Guide - Page 42

... go online for more information. 40 Solve a problem Solve a problem Touch Printer Status Report or Print Quality Report. Under HP Photosmart 5520 series, click HP Photosmart 5520 series, click the Help button, and then double-click HP Scan Diagnostic Utility. To check network configuration or print wireless test report 1. Click here to go online for more information. •...
User Guide - Page 61

... 48 I interface card 31, 32 N network interface card 31, 32 P phone support 41 phone support period period for support 41 print specifications 48 R recycle ink cartridges 50 regulatory notices regulatory model identification number 54 wireless statements 57 S scan scan specifications 48 system requirements 48 T technical information copy specifications 48 environmental specifications 48...

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