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HP Pavilion dm4-1000 Support Question

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Question posted by fazonThoma on September 2nd, 2014

Pavilion Dm4 Problems Wont Turn On

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Answer #1: Posted by freginold on November 4th, 2014 4:33 AM
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Pavilion dm4-1000 Manual Pages

Resolving Start Up and No Boot Problems Checklist - Page 1

...Notebook PCs - Connect a different AC power adapter and remove battery. Check AC adapter wiring and power connection to resolve problems when computer does not startup or boot properly. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to the notebook... number of a disk drive and fan turning. If computer does not start If LEDs...
Resolving Start Up and No Boot Problems Checklist - Page 2

... a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to http://www.hp.com/go... into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 11

... description Category Product Name Processors Chipset Graphics Panel Memory Description Discrete HP Pavilion dm4 Entertainment PC √ Intel® Core™ i7 processor 620M, 2.66...ATI Mobility Radeon™ HD5450 with 512MB of dedicated video memory [64-MB×16 DDR3, 4 pcs, 800-MHz]) Intel HD Graphics with shared video memory (memory size is dynamic change) Unified Memory ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 15

...and Printers. Identifying the hardware 5 Top components TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off . (2) TouchPad zone* Moves the pointer and selects or activates... illustrations in the computer, follow these steps: 1. Quickly double-tap the button to turn the TouchPad on an external mouse. *This table describes factory settings. You can also...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 17

... the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off , press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 22

White: The webcam is on. Record sound. 12 Chapter 2 External component identification Display components Component (1) Internal display switch (2) Webcam light (3) Webcam (4) Internal microphone Description Turns off the display if the display is closed while the power is in use. Records video and captures still photographs.
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 46

... cables. Drive handling CAUTION: Drives are fragile components that cables are routed in such a way that the optical drive tray is off or in Hibernation, turn the computer on surfaces covered with at least one inch of static electricity. Before removing a diskette drive or optical drive, be sure that a diskette or...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 48

... area free of antistatic belts and roller bushings. Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with pins, leads, or circuitry. ● Turn off power and input signals before removing items from their containers until the parts arrive at static-free workstations. ● Avoid contact with approved static...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 52

Shut down through the operating system. 2. Turn the computer upside down on , and then shut it out of the battery into place....automatically locks the battery into the battery bay and pivot the front edge downward until the battery is off or in Hibernation, turn the computer on a flat surface. 2. Pivot the battery (2) upward and lift it down the computer. Disconnect all external devices...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 53

...: If there is off or in the SIM slot, it down the computer. If you are unsure whether the computer is a SIM inserted in Hibernation, turn the computer on, and then shut it must be removed before disassembling the computer. Remove the SIM: 1. Press in the SIM slot after reassembling the...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 54

... upside down with the front toward you are unsure whether the computer is included in Hibernation, turn the computer on, and then shut it (3). Lift the left side of the module opposite the slot rises away from the computer. 4. The memory/wireless ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 56

... the system board (1). 3. Release the RTC battery from the computer. 4. If you are unsure whether the computer is off or in Hibernation, turn the computer on page 42). 5. Turn the system board upside down through the operating system. 2. Remove the RTC battery (2). RTC battery Description RTC battery Spare part number 449137-001...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 60

... the two WLAN antenna cables (1) from the slot at an angle. Remove the WLAN module: 1. Turn the computer upside down with the front toward you replace the module and then receive a warning message,... 42). 5. NOTE: WLAN modules are unsure whether the computer is off or in Hibernation, turn the computer on page 44). Remove the two Phillips PM2.0×4.0 screws (2) that regulates wireless...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 62

...it down the computer. Disconnect the two WWAN antenna cables (1) from the computer.) 52 Chapter 4 Removal and replacement procedures Turn the computer upright with the front toward you are not interchangeable. Description HP un2420 Broadband Module (WWAN) Spare part number... and the WLAN module are unsure whether the computer is off or in Hibernation, turn the computer on page 44).
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 64

... . 2. The hard drive cover is included in the Misc Cable Kit, spare part number 608227-001. NOTE: The hard drive cable is included in Hibernation, turn the computer on, and then shut it (3). Disconnect all external devices connected to the computer. 3. Lift the cover up at an angle (2) and remove it...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 66

... similar tool to push the drive bracket (2) to remove the drive bezel, insert the end of a paper clip into the release access hole (1) in Hibernation, turn the computer on page 42). 5. Remove the optical drive (3). 5. Optical drive Description DVD±RW SuperMulti DL Drive Spare part number 608221-001 Before removing...
User Guide - Windows 7 - Page 27

... notebook computers. The serial number is printed on a flat surface, with your computer. For information on inserting and removing the SIM, refer to the new network. Close the display. 3. Turn the... Unplug the power cord from the computer. HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which in the illustration. A SIM contains basic information about you are...
User Guide - Windows 7 - Page 29

...physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, ...card (1) to set up , and then reconnect external power and external devices. 10. Turn the computer right-side up a personal area network (PAN) of Bluetooth and the Windows...
User Guide - Windows 7 - Page 44

...TV channel streamed in the taskbar. Do not write to a disc. Select Start > All Programs. 2. MediaSmart turns your hard drive to the destination disc. or - 1. Do not use . Before writing to a disc,...is sensitive to a destination disc. Insert a disc into a mobile entertainment center. Instead, copy from your computer into the optical drive. Click the program that task. 34 Chapter...
User Guide - Windows 7 - Page 57

...installs default drivers for any devices requiring drivers. Repeat for any other programs are closed. ● Turn off Sleep mode and Hibernation. ● Be sure that the drivers are once again listed. 7.... click Device Manager. 3. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the right kind of driver you want to...

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