HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by loadjunkya on August 31st, 2014
Hp 8500 A910 Can't Get Card Stock To Print Says Paper Jam When No Jam
The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 34
... materials equivalent to enforce such disclaimers or limitations;
Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with the customer. For software products, HP's limited warranty applies only to a failure to HP. 8. To the extent that have no obligation to repair, replace, or refund until...
User Guide - Page 10
Solve printer management problems 143 Embedded Web server cannot be opened 144
Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 145 Solve network problems 146
Understand the Self Test Diagnostic Page 147 Understand the network configuration page 148 Clear jams ...150
Clear paper jams ...151 Avoid paper jams ...153
A Technical ...
User Guide - Page 15
...4 10 11
89
Understand the printer parts
11 www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing to print two-sided documents with
multiple pages on ways to reduce paper usage. For more information regarding recycling of your printing choices. For accessibility information for this printer, please visit the HP Eco Solutions Web site for...
User Guide - Page 24
...have a look and feel comparable to www.hp.com/buy/supplies. HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. NOTE: At this paper with any inkjet printer. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. It is available in several sizes...
User Guide - Page 87
...placed on ink cartridges and the printheads
The following tips help maintain HP ink cartridges and ensure consistent print quality.
• The instructions in this user guide are for ... simple maintenance procedures. 8 Work with ink cartridges
To ensure the best print quality from occurring to turn off the printer by a clogged printhead. This section provides guidelines for handling the ink...
User Guide - Page 92
...you may apply for Linux printing. Different rates may obtain assistance from the HP software for technical support.
...HP technician by printer, country/region, and language. You can also obtain support from the HP Customer Care Center. For the most current HP list of telephone support numbers and call Call HP support while you call costs information, see Finding the printer...
User Guide - Page 95
... when you begin troubleshooting a printing problem.
• For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet, and is wrong
Solve printing problems
91 For Mac OS X, set it using the HP software CD included with the...
User Guide - Page 100
.... Check the media type • Some types of media, ink dries
more information, see Print. Chapter 9
Cancel the print job and wait for the printer to return to reduce ink, or use HP Premium Paper designed for printing vivid color documents. Ink is on the printer without connecting the cable, and delete any remaining jobs from the...
User Guide - Page 104
... Load media. Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. Click the Information tab...
User Guide - Page 106
... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Linefeed Calibration and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the Dock, and...
User Guide - Page 107
... printhead latch.
Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions.
• HP Utility (Mac OS X): Click the HP Utility icon in the printer.
See Load media for the carriage to clean the electrical contacts on the printer control panel. Solve print quality problems 103 • HP Software (Windows): Open the...
User Guide - Page 137
... folder has not been set up correctly If you are using the HP Officejet Pro 8500A (A910a-f), you can both read and write to
the folder. CAUTION...paper in the wizard or the setup assistant. • Make sure the valid username and password have enabled SMB sharing. After the incoming faxes are printed, they are in the wizard or the setup assistant. Incorrect date and time on the printer...
User Guide - Page 144
... Paused, right-click the printer, and click Resume Printing. 4. If you continue to use the printer after performing the steps above but are able to communicate with printers. If the printers on the printer status: a. Do one of the printer is Offline, right-click the printer, and click Use Printer Online. If the printer is set as you are still...
User Guide - Page 146
... problem is that the following : 1.
If the WAP filters MAC addresses, then the printer's MAC address must be preventing your printer from the internet. This can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to...
User Guide - Page 150
...printer. ƕ If the installation program cannot discover the printer, print the network
configuration page and enter the IP address manually in the printer driver match the printer IP address: ƕ Print the printer's network configuration page. ƕ Click Start, then click Printers or Printers... the correct HP software for your
operating system. • Before installing HP software, make...
User Guide - Page 151
...
Use the self test diagnostic page to help you need to call HP, it is often useful to print the network configuration page and verify that the network defaults have been reset. If you troubleshoot problems with the printer. To reset the printer's network settings 1. The self test diagnostic page also contains a log of...
User Guide - Page 153
... mask, default gateway, and server.
4. It is accessed by HP software (for information about configuring these systems.
Understand the network configuration page 149 The process for printing. Miscellaneous: Shows information about your system documentation for example, the HP Standard Port). • LPD: Line Printer Daemon (LPD) refers to the protocol and programs associated with...
User Guide - Page 159
... a reasonable time after being replaced. 9.
To the extent that arise as some governments outside the product's specifications; B. or c. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with . 1 year
1 year unless otherwise stated
A. The customer may contain remanufactured parts, components, or...
User Guide - Page 232
...left in the initialization process, which prepares the printer and cartridges for planning purposes only. such as a paper jam), the printer saves incoming faxes to memory until prompted to a... printing supplies online. For
more information seewww.hp.com/go/inkusage. For information about ordering ink cartridges, see Solve wired (Ethernet) network problems. • If the printer is...
User Guide - Page 239
... 25, 26 tray 23, 24
load cards 25, 26 load envelopes 24 load media 23 load transparencies 26 log, fax
print 79
M
Mac OS custom-size paper 39 Print borderless 40 Print photos 37 print settings 34 turn accessories on and off in driver 30
Mac OS X HP Utility 225 uninstall HP software 223
maintenance check ink levels...
Similar Questions
How Print Black And White Only Hp 8500 A910
(Posted by KaoF2ac 9 years ago)
Hp 8500 A910 The Black Ink Does Not Come Out
(Posted by Rocctx 9 years ago)
Hp 8500 A910 Will Not Print On Cardstock And Is Creasing Paper
(Posted by vshamz 9 years ago)
Printer Says Paper Jammed,
where is the paper flag on printer. no paper jamming printer but keep saying paper jammed
where is the paper flag on printer. no paper jamming printer but keep saying paper jammed
(Posted by shepali123 10 years ago)
Won't Print And Says Paper Jam
It says paper jam but there is none and will not print
It says paper jam but there is none and will not print
(Posted by Jomamascreations 11 years ago)