HP Officejet Pro 8000 Support Question
HP Officejet Pro 8000 Support Question
Find answers below for this question about HP Officejet Pro 8000 - Printer - A809.Need a HP Officejet Pro 8000 manual? We have 3 online manuals for this item!
Question posted by andreawillis on July 10th, 2012
Changing Black Printhead
Ive change the black printhead as requested on the printer as showing as run out - the printer hasnt recognised the new cartridge. Its a genuine HP cartridge. Ive taken it in/ out a few times - still not working. What should I do?
Current Answers
Related HP Officejet Pro 8000 Manual Pages
User Guide - Page 7
...printheads 64
Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66
Troubleshooting tips and resources 66 Solve printing problems ...67
The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time...printing as black and white 72 Wrong colors are printing 72 Printout shows bleeding colors...
User Guide - Page 8
... more paper and press the Resume button on the printer 89 The printer is currently offline 90 Printer Paused - The following cartridge soon 88 Cartridge Problem - The following cartridge appears to be missing, not detected, or incorrectly installed ...88 Incompatible Printhead - Please turn device power off. The following printhead is not intended for avoiding jams ...87
Errors...
User Guide - Page 11
... more information, see Embedded Web server. Get started
This guide provides details about printhead health and access to view status information, change settings, and manage the device.
For more information, see HP Printer Utility (Mac OS X).
Included on the HP Web site www.hp.com/support. Wireless Getting Started Guide (some models only)
Provides instructions for...
User Guide - Page 36
... convenience. This is only an approximation and the actual number of ink cartridges and printheads, and the network configuration page.
• Printer status information: Click the Information tab, and then click an option available on the left pane.
• Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the...
User Guide - Page 39
... IP address. Use device management tools
35 The pages also contain links to change device settings. The approximation is only an approximation and the actual number of ...server from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must be printed with the existing supplies. Pages/buttons Information page
Settings page
Contents
Shows status information about ...
User Guide - Page 40
... meets the system requirements. These pages only appear if the device is connected to Printer Model
Name, and then click Display Printer Toolbox.
36
Configure and manage
Chapter 4 (continued) Pages/buttons Networking page
Support and Order Supplies buttons
Contents
Shows network status and the network settings that have been configured for the device.
User Guide - Page 42
..., calibrate the device, clean the printheads, print the configuration page, order supplies online, and find Web site support information. • Open the HP Printer Utility • HP Printer Utility panels • Use the HP Device Manager
Open the HP Printer Utility
To open the HP Printer Utility from the Information and Settings menu. 3. To change the IP address, turn the wireless...
User Guide - Page 43
... allows you through cleaning the printheads. HP Printer Utility panels
This section covers the following topics:
• Information and Support panel • Printer Settings panel
Information and Support panel • Supplies Status: Shows the information about currently installed printheads and
ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device...
User Guide - Page 55
...running on some models only)
51 Install the software on your computer.
If the HP software cannot find the HP device during
Set up the device for a different network, you are having problems such as: • Printer... HP device.)
NOTE: If your HP device was previously configured for wireless communication (some models press the Wireless button), press the
Resume button three times,...
User Guide - Page 65
... instructions.
• HP Printer Utility (Mac OS X): Click Align from printouts, ink nozzles might be generated in the Print Quality section, and then click Run Diagnostic. Make sure paper is loaded before you can take several minutes. To align the printheads
Whenever you receive a low-ink warning message, consider having a replacement cartridge available to ensure...
User Guide - Page 76
... the print mode The Draft or Fast mode in the printer driver allows you are using genuine HP ink. For more information, see Change print settings.
Evaluate any problem areas, and perform the recommended actions.
For more information, see Select print media. Check the printheads Print the print quality diagnostic page on a clean sheet of...
User Guide - Page 85
... over the network.
If you are still unable to use to communicate with the firewall turned off any firewall security software running on the printer status: a. If the HP device is Paused, right-click the device, and click Resume Printing. 4.
If you will need to access the EWS again. Or Click Start, click...
User Guide - Page 86
... for the version of the printer driver in the Printers or Printers and Faxes folder is running (Windows only)
To restart the HP Network Device Support service 1. NOTE: If there is more than one icon in the list with a checkmark. If you install the software again, the installer ...
User Guide - Page 99
Remove and reinsert the ink cartridge a few times if necessary.
• If the error persists, replace the indicated ink cartridge. The ink in this product. Replace the cartridge indicated to print. (continued)
Light description/Light pattern
Explanation and recommended action
damaged, or not properly installed.
• Install the indicated printhead, and then try to print.
•...
User Guide - Page 124
...For regulatory identification purposes, your product is SNPRC-0702-01 (HP Officejet Pro 8000 Printer) or SNPRC-0702-02 (HP Officejet Pro 8000 Wireless Printer). Verify with your dealer or directly with 2.4-GHz wireless ...band (channels 1-9) may be used in the EU Declaration of Conformity issued by HP for your product is assigned a Regulatory Model Number. Appendix D
European Union regulatory...
Wired/Wireless Networking Guide - Page 8
... Report, and then select Network Config Page. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the page has been printed, check...running Windows, you are able to access the Internet and are unable to get your computer connected to your network, contact the person who set up a network. (This Web site is connected to your computer should change to the HP device by the HP...
Wired/Wireless Networking Guide - Page 10
... select Set as the default.
1. Scroll down the list of the printer driver in your HP Officejet/Officejet Pro device using the HP device over the network, your network or the router manufacturer for the version of the printer driver is running (Windows only)
To restart the HP Network Device Support service 1.
If this step in the list with...
Wired/Wireless Networking Guide - Page 11
... Network Defaults. HP Officejet Pro 8000 Printer Series
On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. The Power light blinks for a few seconds. Follow the instructions in -One Series
panel, press the Setup ( )
button.
Make sure your computer after you finish changing the settings...
Wired/Wireless Networking Guide - Page 12
... firewall's list of allowed ports. If this occurs, and if you do . If you answered "block" to any that HP software is security software running Windows, check that appeared when you are using a computer running Windows, in queue or printer goes offline
• Scan communication errors or scanner busy messages
• Unable to see...
Wired/Wireless Networking Guide - Page 13
... and printers communicate with each other users using a password or passphrase (WPA or WEP security) and a unique network name (Service set identifier (SSID)) for your HP Officejet/Officejet Pro device ... HP Officejet/ Officejet Pro device. Your wireless router might not be easily accessed by the factory to connect to an ad-hoc network with your network can send information to change ...
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