HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by zoncac on September 7th, 2014
Device Door Open
I am trying to print and I keep getting a message that prints out "The door and the device is open. Please close the door to continue." Besides the scanning lip/door and the main doorto access the insides... what other door could this meaages be referring to?
Current Answers
Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 5
...Close any applications that are running on your computer displays any messages during the installation, select the "always permit/allow" option in the messages. NOTE: If the firewall software on your computer and try printing...any USB port on page 5. Step 3: Test the connection
Open a file on your HP Officejet/Officejet Pro device
You must run the installation program from the Starter CD.
...
Wireless Getting Started Guide - Page 6
..., the printed test report will recover a network communication issue.
3.
a. If a problem is not lit, wireless capabilities might help solve the problem.
5 Solving wireless (802.11) problems
To turn on wireless capabilities. Restart components of the wireless network Turn off the router, HP device, and your HP Officejet/Officejet Pro device over a network, try the following...
Wireless Getting Started Guide - Page 7
...open while you determine if your network or the router manufacturer as the default printer driver (Windows only) (page 8)
6. Mac OS a.
Make sure that the HP Officejet/ Officejet Pro device... wireless router. If you still do not have tried the suggestions provided in the list, there might ...the Internet and are unable to get your computer connected to Settings, click Control Panel,
double-...
Wireless Getting Started Guide - Page 8
...try using the instructions at the beginning of this address for example,http://192.168.1.101). HP Officejet J6400 a.
For more information on page 10. If you install the software.
Select Print... device is the network address assigned to the HP device by the HP device over the network, continue to work with HP devices" on the back of the HP device as to scan or print)...
Wireless Getting Started Guide - Page 9
... the symptoms persist as the default printer driver (Windows only)
If you continue to see if the device is connected wirelessly has Standard TCP/IP Port as Default Printer.
6.
Try using the HP device over the network. Select the HP device, and the click Print Queue.
3.
Determine if the version of the printer driver in your computer are able...
Wireless Getting Started Guide - Page 10
...
J6400 All-in the left pane.
3. b.
Place the Starter CD into the computer. 2. Change from an Ethernet connection
Use the following instructions to change from an
Ethernet connection to a wireless connection.
Change from a USB connection
Use the following steps:
HP Officejet J4680 a. Click the HP Device Manager icon on your computer after you...
Wireless Getting Started Guide - Page 12
... a wireless router
For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the network" on your HP device and might need to be opened on page 7.
2. Open the router's configuration utility, and add the device's wireless hardware address to the list of devices that are allowed to gain access...
Fax Getting Started Guide - Page 7
... you that a fax has been
received
To set up Fax to the PC 1. HP Officejet/Officejet Pro device sends black-and-white
faxes to PC Setup Wizard.
3. Incoming faxes are saved on the desktop or in the System Tray.
2. Open the Solution Center, available on the computer 4. Set up Fax to PC. Select Settings...
Fax Getting Started Guide - Page 9
... on my See the information about answering machine - The HP Officejet/Officejet Pro device is having problems sending and receiving faxes" on page 8.
Connect a second phone cord to the open port on the coupler and to fail.
Leave at least 5 seconds of the voice message. Other equipment that uses the same phone line might be...
User Guide - Page 3
... U.S. Use only the external power adaptor/battery provided with a qualified electrician. 3. Accessibility
The device provides a number of this product to qualified service personnel.
10. For accessibility information for people... options such as constituting an additional warranty. The device doors, buttons, paper trays, and paper guides can be operated by the product.
The only ...
User Guide - Page 13
... information about how to use the device and to maintenance services.
1 Get started
9 For more information, see Monitor the device.
For more information, see Device control panel buttons and lights.
HP Printer Utility (Mac OS)
Contains tools to configure print settings, calibrate the device, clean the print cartridges, print the configuration page, order supplies online...
User Guide - Page 47
... the arrow keys to the memory card. When the scan is currently inserted.
To send a scan to the memory card that you have selected opens and displays the document that support TWAIN-compliant and WIA-compliant scanning devices. Press the arrow keys to a memory device 1. To scan to select the program that is complete, the program that...
User Guide - Page 49
... the text into the preferred word-processing program. Change scan settings
To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and
Preferences, then select from the available options...
User Guide - Page 128
... device prints a test page, aligns the print head, and calibrates the printer. Load unused plain white paper into the right slot.
8.
Align the print cartridges
The HP All-in the input tray, then press OK. 10. Close the print cartridge door. If you do not need to realign the print cartridges.
124 Maintain and troubleshoot A success or failure message appears...
User Guide - Page 130
... 1. If copy or print quality still seems poor after you continue to get repeated messages on the display prompting you are satisfied with the quality of the output, and then
click Done. In the Print Properties dialog box, click the Services tab, and then click Service this device. For more information, see HP Printer Utility (Mac OS...
User Guide - Page 131
... not use platen cleaners or alcohol to the far right side of the device. 2. Lightly press down on the device and open the print cartridge door. The print carriage moves to clean the print cartridge contacts.
Hold the print cartridge by its sides. 7.
Wait until the print carriage is unplugged, the date and time might need to dry for...
User Guide - Page 132
...device is unplugged, the date and time might accumulate inside the device.
Place the print cartridge on your printed pages after you plug the power cord back in a dusty environment, a small amount of the device. Gently close the print cartridge door... nozzles only if you continue to reset the date and...and smudges on the device and open the print cartridge door.
Lightly moisten a clean...
User Guide - Page 133
... if you are not touching anything when you can print high-quality photos with the photo and tri-color print cartridges. Repeat if necessary for the other print cartridge. 9.
6. You can order one from HP Support. Work with the swab, as a plastic tub. Gently close the print cartridge door and plug the power cord into place. 8. Slide...
User Guide - Page 144
... Power light is especially true for the device to return to be damaged. If you print documents that have rich, blended colors can print other documents from the print spooler. This is on the device without connecting the cable, and delete any remaining jobs from the same application, try printing a backup copy of media, ink will dry...
User Guide - Page 214
... 30 one-touch buttons 13 print and view 31 send fax 50
Start Color Photo button 12 Start Color Scan button 12 Start Copy buttons
black 12 color 12 status messages 16 network configuration
page 78... machines 162 blank pages printed 137 bleeding colors 142 colors 141, 142 copy 144 copy quality 146 cut-off pages, incorrect text
or graphics placement 138 device control-panel messages 16 fax 151 fax ...
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