HP Officejet J3500 Support Question
HP Officejet J3500 Support Question
Find answers below for this question about HP Officejet J3500 - All-in-One Printer.Need a HP Officejet J3500 manual? We have 2 online manuals for this item!
Question posted by skmeena99 on August 3rd, 2013
It Cannot Connect To Computer Through Cable
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Current Answers
Answer #1: Posted by prateekk007 on August 3rd, 2013 7:27 AM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi skmeena99
Please follow the steps mentioned in the below article that might help you:
Hope that helps you.
Thanks & Regards
Prateek K
Related HP Officejet J3500 Manual Pages
User Guide - Page 8
... Serial-type fax setup...95
Configure the device (Windows 96 Direct connection...96 Install the software before connecting the device (recommended 96 Connect the device before installing the software 97 Share the device on a locally shared network 97
Configure the device (Mac OS 98 Install the software for a direct connection 98 Share the device on a locally shared network 98
Uninstall...
User Guide - Page 15
Back view
1 Power connection 2 Rear universal serial bus (USB) port 3 Fax ports (1-LINE and 2-EXT) 4 Rear door 5 Rear door access tab
Understand the device parts
11
(continued) 10 Document catcher extender 11 Handset
Printing supplies area
1 Print cartridge door 2 Print cartridges
NOTE: The HP Officejet J3500 supports a black print cartridge only.
User Guide - Page 17
... computer connected with a USB cable to select the speed dial number presented in the right column.
All features resident on or off.
Power: Turns the device on ...
Understand the device parts
13
To completely disconnect the power supply to select the speed dial number in the left column. Connection information
Description USB connection Printer sharing
Recommended ...
User Guide - Page 52
... This is connected to send them a fax before sending any faxes. Load your originals.
If the device detects an ...original loaded in the fax number you can hear the dial tones, telephone prompts, or other sounds through the handset on the control panel of your faxes were successfully sent, enable fax confirmation before sending it.
NOTE: The HP Officejet J3500...
User Guide - Page 54
... sent when the receiving fax machine answers. After the device scans the pages into memory and sends them once it is able to connect to reach is busy or temporarily unavailable. The Enter ...a black-and-white fax into memory and then send the fax from memory 1. NOTE: The HP Officejet J3500 supports black-and-white faxes only. Follow any prompts that might occur.
TIP: If you have your...
User Guide - Page 60
... fax. Set up backup fax reception
Depending on the 2-EXT port) • On the same phone line, but not directly connected to the device
NOTE: The HP Officejet J3500 can set up the device to store all the faxes it receives, only the faxes it receives.
56
Fax NOTE: You can hang up the phone...
User Guide - Page 101
...Share the device on the Starter CD (for the printer driver.
2.
Select the check box for specifying the driver location, and ensure that displays methods for locating the printer
driver, ...known as the server. NOTE: You may connect the USB cable at a later time when you connected the device to the computer before installing the device software, the Found New Hardware wizard displays...
User Guide - Page 102
...device on a locally shared network
When you connect the device directly, you can share it with a USB cable. 2. The connected computer is low. Or Click Start, click Control Panel, and then double-click Printers...the device. Also, you can use other computers using TCP/IP, and
they must have IP addresses. (AppleTalk is not supported.) • The device that is supported by HP Officejet ...
User Guide - Page 103
... box next to Share these files might need to Format for, select Shared Printers, and then select your device. Disconnect the device from a Windows computer, method 1 1. b.
On the Windows taskbar, click Start, select Programs or All Programs, select HP,
select Officejet J3500/J3600 Series, and then click Uninstall. 4. Follow the onscreen instructions. 5. Restart your computer...
User Guide - Page 104
..., method 3
NOTE: Use this method if Uninstall is not available in the Windows system tray. Select Officejet J3500/J3600 Series, and then click Change/Remove or Uninstall/ Change. Restart your computer. Restart your computer. Do not connect the device to your computer's CD-ROM drive, and then start the Setup program.
6. After the software...
User Guide - Page 107
...contains the following topics: • Work with print cartridges • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor ... the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information.
Mac OS is supported by country/region. In addition, the HP Officejet J3500 supports one...
User Guide - Page 114
... This selects Tools and then selects Clean Print Cartridge. The device prints a page that nothing is supported by HP Officejet J3600 only. In the HP Solution Center, click Settings, point...The HP Officejet J3500 supports one black print cartridge only.
If copy or print quality still seems poor after you continue to get messages to Print Settings, and then click
Printer Toolbox....
User Guide - Page 121
....com/support) for more information, see Uninstall and reinstall the software. Check the cable connections • Make sure both ends of the network/USB cable are secure. • If the device is connected to print after the computer reboots.
Check the device setup For more information, see Electrical specifications. Check any personal firewall software installed on...
User Guide - Page 122
... printer driver for the device. Check the device software settings Print speed is slower when Best or Maximum dpi is not selected in Grayscale is selected as those generated by USB cables)... print driver. (HP Officejet J3600 only.)
Check the device location and length of media loaded
in the device driver. For more information, see System requirements. Chapter 8
Device takes a long time to...
User Guide - Page 124
... you have loaded. Check the type of media loaded in the device Make sure the device supports the type of the job. If the device does not return to print again. When the device is on the device without connecting the cable, and delete any remaining jobs from the source of your document, if available.
120 Maintain...
User Guide - Page 142
... mail service, see Change the answer ring pattern for fax calls, you must be connected directly to the port labeled 2-EXT on the device is not set up modem on the control panel of the device cable which prevents the device from your modem is set to All Rings. NOTE: If using a distinctive ring service...
User Guide - Page 145
...that the power cord is connected securely to both the device and to the port labeled 1-LINE on and not blinking.
The HP Officejet J3500 supports a black print ...connections • Make sure that any cords and cables that you can use it takes
approximately 45 seconds to warm up. • The device is on the back of the device. 2.
Check the device to ensure proper contact. Connect...
User Guide - Page 149
...printing supplies online
To order genuine HP supplies for the device.
If prompted, choose your country/region, follow the prompts... reseller for information about replacement print cartridges. • HP Printer Utility (Mac OS): Open the Information and Support panel, and....
If you are replacing.
NOTE: The HP Officejet J3500 supports plain paper only. A HP supplies
This section...
User Guide - Page 161
...Officejet J3500: Black print cartridge
HP Officejet J3600: Black and tri-color print cartridge
Supply yields
Visit www.hp.com/pageyield/ for supported media. Duty cycle
Up to full speed.
Device...inches) • Weight: 5.5 kg (12 pounds)
Product features and capacities
Feature
Capacity
Connectivity
• USB 2.0-compliant high speed
• USB host connector is only supported up to...
User Guide - Page 172
...connected to the analog Switched Telecommunication Networks (PSTN) of problems with loop disconnect dialing, it is designed to be confused with the marketing name (HP Officejet J3500 All-in-One series or HP Officejet... single-terminal connection to the public switched telephone network (PSTN). Australia wired fax statement
In Australia, the HP device must be connected to Telecommunication Network...
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