HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by captjims on October 12th, 2011
Fax Error Codes
Constantly get error code 321 on out of area code faxes. Within area code, we have no problem
Current Answers
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 8
... you install the software). You can set up additional devices or services with the printer. Because phone cords that you can be different from the one ring pattern to voice calls and another phone cord, which can use for faxing, you to have connected the printer and any other telephone equipment.
If you connect...
Getting Started Guide - Page 11
... down arrow , and then touch Error Correction
Mode. 4. Touch Fax Setup, and then touch Advanced Fax Setup. Touch down arrow , and then touch Fax Sound Volume.
4. Note: If you have problems sending and receiving faxes, turn off this setting should use fax 9 A message appears stating that a portion of the printer sounds, including the fax tones.
1.
Change the answer ring...
Getting Started Guide - Page 12
... entering, touch *@ repeatedly, until a dash (-) appears on the display.
10 Set up and use fax
Send a fax
You can fax either from the automatic document feeder (ADF) or from memory • Schedule a fax to send later • Send a fax to fax in Error Correction Mode
The user guide is available on your computer after you install the...
Getting Started Guide - Page 14
... your telephone company to subscribe to a distinctive ring service or to stop reprinting the faxes in memory, whether the printer has an error condition or not. Instead, you can also view the call history on their fax machine. Receive a fax manually
When you are on and you are still connected (called
the sender to the...
Getting Started Guide - Page 20
... to the printer) or other noise. Make sure extension phones (phones on the same phone line, but are still having problems setting up properly for faxing. Without the filter, you cannot fax successfully.
• If you have a DSL/ADSL filter connected. If prompted, choose your country/region, and then type "fax error codes" in the fax test, go...
User Guide - Page 6
...photo paper (Mac OS X 34 Print photos from a memory device 35 Print DPOF photos...36
Print on special and custom-size ...Fax Send a fax...46 Send a standard fax...46 Send a standard fax from the computer 47 Send a fax manually from a phone 48 Send a fax using monitor dialing 49 Send a fax from memory...49 Schedule a fax to send later 50 Send a fax to multiple recipients 51 Send a fax in Error...
User Guide - Page 7
......63 Set the redial options...64 Set the fax speed...64 Set the fax sound volume 65
Fax and digital phone services 65 Fax over Internet Protocol...65 Use reports...66
Print fax confirmation reports 66 Print fax error reports...67 Print and view the fax log 68 Clear the fax log...68 Print the details of the last...
User Guide - Page 9
... edited...132 Error messages appear...132 Scanned image quality is poor 132 Scan defects are apparent 133
Solve fax problems...134 The fax test failed...134
Solve problems using HP Web sites and services 146 Solve problems using HP Web services 146 Solve problems using HP Web sites 147
Solve photo (memory card) problems 147 The printer cannot read...
User Guide - Page 10
...statement 166 Ink cartridge warranty information 167 Printer specifications...168 Physical specifications...168 Printer features and capacities 168 Processor and memory... users in the European Economic Area 184 Notice to users of the German telephone network 184 Australia wired fax statement 184 Regulatory information for ...devices for users in Japan 180 Notice to users of conformity 187
6
User Guide - Page 50
... provided with the recipient before sending the fax. You can send a fax in Error Correction Mode
Send a standard fax
You can use the printer to speak with the printer. TIP: If you can send a black-and-white or color fax. Using the printer control panel, you to send and receive faxes, including color faxes. This allows you can also set...
User Guide - Page 55
... exchange for Busy Redial and No Answer Redial. Touch Cancel Scheduled Fax . Send a fax in the group speed dial entry.
If the printer detects an original loaded in the automatic document feeder, it sends the document to each number in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone...
User Guide - Page 57
...:
On On Error Only Off
The default setting. The following : a.
The printer continues to resend any unprinted faxes that prevents the printer from printing (for example, if the printer runs out of paper), the printer stops answering incoming fax calls. For a list of the faxes you receive a fax that prevents the printer from printing the faxes (for example, the printer runs out...
User Guide - Page 70
... report is a problem sending or receiving a fax. This means that indicates whether a fax was successfully sent appears briefly on the control-panel display after each fax sent or received. If you have questions about using a slower fax speed or disabling the fax error-correction mode (ECM). The default fax confirmation setting is set up the printer to replace the...
User Guide - Page 71
... down arrow , and then select Fax Reports. 3. Off
Does not print a fax confirmation report when you receive. On (Fax Receive) Prints a fax confirmation report for every fax you send. Touch On (Fax Send) or On (Send and Receive). 4. Touch Fax Error Report. 4.
Does not print any fax error reports. NOTE: You can configure the printer so that it automatically prints a report...
User Guide - Page 82
... HP printer For more information, see Obtain electronic support. 3. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems...
User Guide - Page 147
... is most common with your outgoing message to allow the printer to detect fax tones, and the sending fax machine might disconnect. ◦ Your answering machine might help solve these problems: ◦ When you have an answering machine on setting up correctly with the printer. ◦ Your outgoing message might be available to respond in...
User Guide - Page 155
.... (This Web site is only available in the list of the screen. Run the Wireless Network Test (using a computer running Windows, you cannot use the printer over the network. Solve wireless problems (some models only) 151 Mac OS X ▲ Click the AirPort icon in this section to find out if your...
User Guide - Page 221
...your answering machine does not let you connect an external phone, you encounter problems setting up faxing (parallel phone systems) 217 You can purchase and use standard phone cords ...and then play your modem software, the printer cannot receive faxes.
7.
if there are detected, the printer emits fax reception tones and receive the fax;
Run a fax test. Find the phone cord that ...
User Guide - Page 237
... been broken.
To solve this problem, resolve any problems with the printer because one of paper • Printer Offline • Printer Paused • Document failed to print • General printer error • Door or cover open • Previously used ink cartridge installed
Fax Memory Full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled...
User Guide - Page 241
..., see Store printing supplies. Previously used ink cartridge installed
The ink cartridge identified in a different printer. Unplug the power cord, and then plug in the printing system. If this problem persists, write down the error code provided in a different printer, the ink level indicator might be inaccurate or unavailable. Previously used in the message was...
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