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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by sheilaaustin68 on April 19th, 2013

I Have A Paper Jam That I Need To Reach From The Back But Am Unable To.

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Answer #1: Posted by RathishC on April 19th, 2013 11:22 AM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi Sheilaaustin68, 

Please refer to the link mentioned below and follow the instructions which may help you to fix the paper jam issue: 

https://support.hp.com/us-en/product/details/hp-officejet-4620-e-all-in-one-printer-series/5101229?sp4ts.oid=5101229&docId=emr_na-c03136324&lang=en&cc=us

Hope this helps. 

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by itsanewyear11 on April 19th, 2013 11:25 AM
itsanewyear11

Member since:
April 6th, 2013

Points: 94,820
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In the back of the printer there is a trap door that you need to open in order to get the jam removed. Remove the jam then tunr off the printer and then turn it back on again.

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 5

... The printer includes a collection of destinations on the printer control panel display, you will need to restart your HP software's scan function on the destination computer. For information about setting...Start on the control panel, and scan documents directly to your email and share them with bulky paper files. Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes ...
Getting Started Guide - Page 10

... or service provider. 1. For more information about connecting and setting up additional devices or services with the printer, you want to receive faxes automatically instead, contact your telephone wall jack, then connect the other telephone equipment. If you might need another phone cord, which can be different from the one provided with...
Getting Started Guide - Page 20

If you need more help with "Help" .... 2. Problems setting up the printer. on the option you select when you have correctly loaded paper in the tray and that has "Full Feature Software and Drivers" in the name. •...the power source is working properly. • Make sure the (Power) light is not jammed in the printer. • Make sure that any cords and cables that you are •...
User Guide - Page 9

... problems (HP Officejet 4620 e-All-in-One...Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
User Guide - Page 20

... inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x7 inch), and two finishes - It is a high-quality multifunction paper made with 30% recycled fiber. It features ColorLok Technology for easy handling. HP Premium Presentation Paper HP Professional Paper These papers are the perfect choice for producing professional quality marketing materials such as brochures and mailers, as...
User Guide - Page 42

... ADF. For more information, see Embedded web server (HP Officejet 4620 e-All-in -One series) Webscan is available even if you are unable to search, copy, paste, and edit within the scanned ...document. Make changes to edit letters, newspaper clippings, and many other documents. Use this format to the scan settings, if needed. ...
User Guide - Page 82

... network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you correct...paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620...
User Guide - Page 86

... cables are working, and are not using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the current or default printer. If you did not install the HP software, you can help you are firmly...
User Guide - Page 87

... to a functioning power outlet. The alignment fails when you have loaded unused, plain white paper into the input tray. Try to www.hp.com/go/customercare. The printer is connected ...and utilities that can help you may need to a complete stop before turning it off the printer while the printer is turned off the printer. If you have colored paper loaded in the print queue Open ...
User Guide - Page 95

... set from the ADF, make sure that the originals have A4 paper loaded, the printer might be set to the right of jobs....For more information, see Load media. Change the settings, if needed. For supported HP media type and size, see Load an original...using a computer running Windows, the HP software settings might be jammed. Check the settings for normal size. • If you are...
User Guide - Page 100

...image that appears on the screen is skewed The original might need to use more colors (or levels of gray). Often,...text or images from another scanner, make sure that the other device is scanned or printed or when the image appears on a screen.... 96 Solve a problem Chapter 8 Error messages appear • Unable to activate TWAIN source or An error occurred while acquiring the image...
User Guide - Page 125

... information, see System requirements. • If you are unable to install the HP software, verify that: ◦ ... of the ink cartridges are firmly installed and aligned in the Windows Device Manager. • If you are using a computer running Windows, ... in their correct, color-coded slot. Solve network problems (HP Officejet 4620 e-All-in the CD-ROM drive, inspect the installation CD for...
User Guide - Page 130

...incorrect or missing colors, the printhead might need to the left of the printed page. Load Letter, A4, or Legal unused plain white paper into the main input tray. You should...so for resolving print quality issues. For more information, see Load standard-size media. 2. From the Device Services tab, click the icon to be generated in the following topics: • Clean the printhead...
User Guide - Page 138

...contact HP. This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your ... of your printout, use the HP software or another software application to clear a paper jam. 134 Solve a problem Use these steps to rotate the image 180 degrees. If...
User Guide - Page 139

... print job. If you do not remove all media from the printer, more paper jams are removing it from the rollers, check the rollers and wheels for torn pieces of paper from the output tray. 2. Remove all the pieces of paper that might be remaining inside the printer 1. Replace the cover in the printer...
User Guide - Page 140

... frequently. • Make sure that you do not bend the paper in the document feeder tray. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the printer, more information, see Media specifications. • Do not combine different paper types and paper sizes in the ADF 1. Lift the cover of the ADF...
User Guide - Page 206

...see Understand the network configuration page (HP Officejet 4620 e-All-inOne series). Always use up...Officejet 4620 e-All-in Windows XP. Change basic network settings The control panel options enable you need to connect to another party's wireless network, turn off administrative access over the Internet. • To avoid accidentally connecting to the router with the wireless devices...
User Guide - Page 212

...network, the wireless connection has been broken. You do not need to avoid possible printing delays. If the first solution does ...Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to the computer. To solve this ...it is used ink supplies, see Solve fax problems. Unable to communicate with printer The computer cannot communicate with faxes ...
User Guide - Page 214

... printer's status, complete the following steps. 1. Click Start, point to the right of paper The default tray is not wrinkled, folded, or damaged. While paused, new jobs are ...paper, and then press the button to Settings, and then click Printers or Printers and Faxes. - For more information, see Load media. For more information, see Clear jams. Paper Jam Paper has become jammed...
User Guide - Page 222

...120 IP settings 203 ISDN line, set up with fax parallel phone systems 179 J jams clear 134 media to avoid 18 paper 134, 136 junk fax mode 54 L language, printer 141, 142 light images, ... locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions...

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