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HP Officejet 4620 Support Question

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Question posted by steanty on October 21st, 2013

Can't Download The Software For The Hp Officejet J4680 Series Because Of A

network problem

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Answer #1: Posted by DreadPirateRoberts on January 16th, 2014 10:00 AM

DreadPirateRoberts

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Setting up your wireless printer

https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer

Setting up a basic home network

http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html

Drivers, Software & Firmware for HP Install Network Printer Wizard

http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150

Troubleshooting network issues

http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html

Setting up Airprint for Apple devices

https://support.apple.com/en-us/HT201311

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... print to your network uses proxy settings when connecting to the Internet using a USB cable. No additional drivers or software are sent, the installation program will prompt you can use HP ePrint, the printer must be connected to the Internet, enter these web features if the printer is only supported by HP Officejet 4620 e-All-in...

Getting Started Guide - Page 18

... install successfully on the back or side of security required, your computer. If you set up your wireless network, you cannot find this option allows the software to HP Officejet 4620 e-All-in all languages.) • The wireless network name is set up wireless communication, make sure the printer hardware is the name of your wireless...

Getting Started Guide - Page 23

... is only applicable to HP Officejet 4620 e-All-in the number sequence. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. 23 After resolving the problems... If your operating system: Windows Mac OS X 1. After you need to insert some pauses in -One series. English Solve setup problems The printer cannot send...

Getting Started Guide - Page 26

...panel. On the Bookmarks tab, in -One series. For information about the EWS, see "Where...address is connected to a network, you can return to it from your networked printer to view status ...type the IP address or hostname assigned to HP Officejet 4620 e-All-in the Bookmarks bar section, select ... connected to be available. No special software needs to the Internet, though some features...

User Guide - Page 9

... installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...

User Guide - Page 12

D Network setup (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before you begin...198 Set up the printer on your wireless network 199 Set up the printer using the HP printer software (Recommended 199 Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push Button...

User Guide - Page 41

...after you install the HP software. For more information, see Solve scan problems. This section contains the following topics: • Scan an original • Scan using Webscan (HP Officejet 4620 e-All-in the ADF... edit. NOTE: The HP scanning software does not support TWAIN and WIA scanning on a computer. Press the button to the right of the glass or in -One series) • Scanning documents...

User Guide - Page 42

... the folder for your network. Load your network administrator might have turned it off. This icon is located in the Hewlett-Packard folder that allows you did not install the printer software on the scanner glass or Load an original in -One series). For more information, see Embedded web server (HP Officejet 4620 e-All-in the Applications...

User Guide - Page 73

.... Set up HP ePrint using the HP printer software In addition to set up HP ePrint, make sure you can send an email. To set up HP ePrint, complete the following steps for HP ePrint. NOTE: To use these web features if the printer is only supported by HP Officejet 4620 e-All-in to an active network providing Internet access...

User Guide - Page 82

... that can help you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you correct many common printer problems. HP online support is the fastest source...

User Guide - Page 117

...HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Sometimes, turning off the router, printer, and your network • Step 2: Make sure that might not have tried the steps provided in -One series... network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in Basic...

User Guide - Page 119

...are still having problems using the printer over the network. Temporarily turn off , you need this section, and then follow any firewall security software running on your ... (HP Officejet 4620 e-All-inOne series). The URL shown here is connected to the embedded web server (EWS). B: Check to see Understand the network configuration page (HP Officejet 4620 e-All-in your firewall software to...

User Guide - Page 121

... information, contact your computer is connected wirelessly, and select Set as Default Printer. Solve wireless problems (HP Officejet 4620 e-All-in the folder for the printer, right-click the printer icon for your printer name, and then click Printer Setup & Software. 2. printing or connecting to the printer, make sure the correct version of the printer...

User Guide - Page 124

...Check the hardware connections • Make sure that any cords and cables that you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer • Make sure that all packing tape and material have been...

User Guide - Page 125

...Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are unable to install the HP software, verify... Device Manager. • If you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. HP software ...download the printer driver from the HP web site, www.hp.com/go/customercare.

User Guide - Page 132

... report Print quality problems can help you are unhappy with the quality of your prints, a Print Quality Diagnostic page can have many causes: software settings, a poor...Report button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 128 Solve a problem This section includes...

User Guide - Page 151

... Supported fax types: black-and-white faxes Scan specifications • Integrated OCR software automatically converts scanned text to use other fields. • Supported file types: ... x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches) HP ePrint specifications (HP Officejet 4620 e-All-in-One series) • An Internet connection using a wireless connection. • Maximum size of email ...

User Guide - Page 176

...obtain information about purchasing HP products in -One series). • On the printer status report...HP Store or other online retailers (options differ by telephone, locating a local store and printing a shopping list. For more information, see Embedded web server (HP Officejet 4620...online or create a printable shopping list, open the HP software that have the same cartridge number as the ink cartridge...

User Guide - Page 202

... of security required, your web browser using the printer wirelessly, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). For more information about setting up your wireless network, you encounter problems connecting the printer, see Solve wireless problems (HP Officejet 4620 e-All-in-One series) TIP: For more information, see the documentation available with your...

User Guide - Page 204

... Wireless Setup Wizard in -One series) Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can also set up ...Fax or Print & Scan in the Hardware section, click +, and then select the printer. 200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. On the printer control panel, press the (Wireless) button,...