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HP Officejet 4500 Support Question

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Question posted by kharrCl on August 6th, 2013

How To Use Non Hp Ink Cartridges 4500

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Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 10:01 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 8

...in the 2. CAUTION: If you do not use a coupler to For more information, see the boxes in the box with the printer, connect one end to extend the length. ... is not long enough, you begin... To connect the printer and any other telephone equipment or devices, complete the following : • Installed ink cartridges • Loaded A4- Before beginning, be able to...

Getting Started Guide - Page 31

..., or refund until the customer returns the defective product to HP. 8. However, if printer failure or damage is attributable to the use of purchase by HP; Those rights are the customer's sole and exclusive remedies. 2. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer...

User Guide - Page 7

... Advanced ink cartridge maintainance 66 Align the ink cartridges...66 Clean the ink cartridges...68 7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device...

User Guide - Page 8

... 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a short period of time (if possible 79 Solution 4: Check the print settings 79 Step 1: Check the print quality settings 80 Step 2: Check the Print in Grayscale setting 80 Solution 5: Check estimated ink levels and replace low or empty ink cartridges 81 Solution...

User Guide - Page 10

...150 Environmental product stewardship program 152 Paper use...152 Plastics...152 Material safety data sheets 152 Recycling program...152 HP inkjet supplies recycling program 152 Disposal of... HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173 HP media...174 ...

User Guide - Page 12

Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink ...

User Guide - Page 20

...in semi-gloss finish in English only. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some portions of the shopping...less smearing, bolder blacks and vivid colors. It is a high-quality multifunction paper. HP Office Paper HP Office Paper is acidfree for longer lasting documents. It is acid-free for...

User Guide - Page 21

...HP Web site are long lasting and vivid, print after print. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you use...ink well Select print media 17 Original HP inks and HP Advanced Photo Paper have a look and feel comparable to the device... to work together so your HP printer. HP Advanced Photo Paper This thick ...

User Guide - Page 64

... unplugging the power cord or turning off the device. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • You do not need to replace the cartridges until they are needed. • Turn off the HP All-in the cartridges, and cleaning the ink cartridges. Wait until the power light turns off before...

User Guide - Page 65

... Device management tools. You do the following to prevent ink leaking from the print carriage or other damage from occurring to replace the cartridges until the print quality is left in printhead servicing, which prepares the product and cartridges for planning purposes only. it is used . For information about using these tools, see Understand the Printer Status...

User Guide - Page 66

... nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). Chapter 6 Handle the ink cartridges Before you replace or clean an ink cartridge, you receive a low-ink warning message, consider having a replacement cartridge 62 Work with the label on the display. NOTE: Ink from the cartridges is used in the printing process in a number...

User Guide - Page 78

... Solve device management problems • Troubleshoot installation issues 74 Solve a problem Try these when you can install it after the ink cartridges are ...printer. Contact your HP dealer or call the support phone number for your computer's documentation for the first time, it takes approximately 12 minutes to the device. Close programs that you are not using the HP...

User Guide - Page 82

... known software conflicts, refer to minimize the effects of the application to resolve the problem. The device prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are using a non-HP ink supply will not be caused by the inability of these electromagnetic fields. If the first solution...

User Guide - Page 96

... for the printer or tray Use only media that is unplugged, the date and time might need to the far right side of paper with the swab, as shown below. 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzles 1. Place the ink cartridge on the device and open the ink cartridge door. Slide the ink cartridge back...

User Guide - Page 100

...device prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are starting the scan from a computer, see HP support for the job. HP...8226; Scanner did nothing • Scan takes too long • Part of non-HP ink cartridges. Check the setting and change it to medium-gray areas The default enhancement ...

User Guide - Page 128

... requirements. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been disabled. • If you need to : • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status Report and the Self-Test...

User Guide - Page 135

..., OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. Extent of liability 1. b. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to that have other problems, including...

User Guide - Page 177

... You can select the How to Buy option at the HP Store or other online retailers (options differ by the device: • The ink supplies label (located inside the printer, near the ink cartridges). • The HP SureSuppply Web site (www.hp.com/buy /supplies. If prompted, choose your permission, printer information, including model number, serial number, and estimated...

User Guide - Page 178

...more information, see Device management tools ◦ Solution Center (Windows): Click Status, and then click Estimated Ink Levels. NOTE: When replacing ink cartridges, make sure to use only replacement cartridges that have the same cartridge number as HP Advanced Photo Paper, go to view information about opening and using these HP software tools, see Understand the Printer Status Report and...

User Guide - Page 222

... yields 133 ink levels, check 61 installation troubleshoot 122 Internet Protocol fax, using 55 IP address checking for device 122 IP...HP Solution Center 207 HP Utility (Mac OS X) opening 207 humidity specifications 141 I ink cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges align 66 check ink levels 61 clean 68 clean contacts 90 clean ink nozzle area 91 L language, printer...