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HP Officejet 4500 Support Question

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Question posted by Chucpatr on September 23rd, 2013

I Bought 2 Black Hp Ink Cartridges Officejet 901 But Its Not Working Properly

on my 4500 hp printer why

Current Answers

Answer #1: Posted by DreadPirateRoberts on October 10th, 2013 10:44 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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This will walk you through changing your cartridges.

https://support.hp.com/us-en/document/c01793552

You have to use the correct cartridges. You cannot use a black in place of a tricolor

Related HP Officejet 4500 Manual Pages

Getting Started Guide - Page 31

...) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is covered by HP's warranty, HP shall either the warranty to the customer or any product which duration begins on the date of : a. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least...
User Guide - Page 7

... 58 Print a Caller ID History Report 59 6 Work with ink cartridges Information about ink cartridges 60 Check the estimated ink levels 61 Handle the ink cartridges...62 Replace the ink cartridges...62 Store printing supplies...66 Advanced ink cartridge maintainance 66 Align the ink cartridges...66 Clean the ink cartridges...68 7 Solve a problem HP support...70 Obtain electronic support...71...
User Guide - Page 8

... 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a short period of time (if possible 79 Solution 4: Check the print settings 79 Step 1: Check the print quality settings 80 Step 2: Check the Print in Grayscale setting 80 Solution 5: Check estimated ink levels and replace low or empty ink cartridges 81 Solution 6: Print...
User Guide - Page 9

... suggestions 123 Understand the Printer Status Report and Self-Test Report 124 Understand the network configuration page (some models only 126 Clear jams...127 Clear paper jams...127 Avoid paper jams...128 A Technical information Warranty information...130 Hewlett-Packard limited warranty statement 131 Ink cartridge warranty information 132 Device specifications...133 Physical specifications...
User Guide - Page 10

...Power consumption...153 Chemical Substances...154 RoHS notices (China only 154 Third-party licenses...155 HP Officejet 4500 Desktop 156 HP Officejet 4500...159 HP Officejet 4500 Wireless 166 B HP supplies and accessories Order printing supplies online 173 Supplies...173 Supported ink cartridges 173 HP media...174 6 Regulatory information...142 FCC statement...143 Notice to users in Korea 143...
User Guide - Page 12

... Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211 Solution 1: Install the ink cartridges correctly 211 Solution 2: Turn the product off and on 213 Solution 3: Clean the electrical contacts 213 Solution 4: Replace the ink cartridge 213 Paper Mismatch...213 The cartridge cradle cannot move 213 Paper Jam...213 Paper Jam...213 The printer is out of...
User Guide - Page 15

... glass 5 Automatic document feeder 6 Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Cartridge access door 2 Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 Universal serial bus (USB) port 2 Ethernet port (HP Officejet 4500 only) 3 Power input Understand the device parts 11
User Guide - Page 19

... the type of project you of the device, this number to work well with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. HP Bright White Inkjet Paper delivers high-contrast ...You can be available. Select print media The device is opaque enough for two-sided color usage with the ColorLok logo for near the ink cartridges area. Look for more information, see Solve ...
User Guide - Page 20

...HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. HP Premium Inkjet Transparency Film HP...HP printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced...
User Guide - Page 21

... properly loaded. Available in semi-gloss finish in the automatic document feeder (ADF). • Do not overload the tray or ADF (some of printing affordable professional photos with cutouts or perforations ◦ Media that conforms to a store processed photo. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to the device...
User Guide - Page 60

...HP Solution Center (Windows), or HP Utility (Mac OS X). Select either On Fax Send or Send & Receive. To enable fax confirmation 1. Press right arrow to replace the ink cartridges...in good conditions and installed properly. Use reports You can ...device to enable fax confirmation before sending any faxes. You can check the estimated ink levels from memory. By default, the device...
User Guide - Page 64

...; Advanced ink cartridge maintainance Information about ink cartridges The following tips help maintain HP ink cartridges and ensure consistent print quality. • If you will need to the ink cartridge. • Keep all ink cartridges in the original sealed packages until the power light turns off a power strip. This wastes ink and shortens the life of time. 6 Work with ink cartridges To...
User Guide - Page 65

..., do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the cartridge after it is left in another printer, the ink level indicator might be placed its side, back, front, or top. For more information, see Device management tools. • Handle ink cartridges carefully. NOTE: Ink level alerts and indicators provide estimates for printing...
User Guide - Page 66

...-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). Chapter 6 Handle the ink cartridges Before you replace or clean an ink cartridge, you receive a low-ink warning message, consider having a replacement cartridge 62 Work with ink cartridges
User Guide - Page 68

... result in many countries/ regions. NOTE: HP provides recycling options for used ink cartridges in clogs, ink failure, and bad electrical connections. 64 Work with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Remove the new ink cartridge from the slot on the right...
User Guide - Page 69

... you are installing a black ink cartridge, slide it into place. NOTE: If you have colored paper loaded in the input tray when you have letter or A4, unused, plain white paper loaded in -One prints an ink cartridge alignment sheet. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the input tray...
User Guide - Page 70

..., see Turn off the device properly. Aligning the ink cartridges ensures high-quality output. It remembers the alignment values for extended periods of the page to turn off the device. Advanced ink cartridge maintainance This section contains the following topics: • Align the ink cartridges • Clean the ink cartridges Align the ink cartridges The HP All-in the front right...
User Guide - Page 82

... quality of the printout is less than 3 meters (9.8 feet) long to resolve the problem. HP recommends that you make sure that you see Device management tools and Check the estimated ink levels. Genuine HP cartridges are listed in order, with HP printers to the application's documentation, or contact the software manufacturer for known software conflicts, refer to...
User Guide - Page 100

... copy settings. Chapter 7 • Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be on ink. For more information, see the software...HP ink cartridges. Check the setting and change it to medium-gray areas The default enhancement setting might not be suitable for the job. For more information, see Device management tools and Check the estimated ink...
User Guide - Page 137

...17.1 x 15.8 x 8.5 inches) Device weight (does not include print supplies) 5.9 kg (13 lb) Product features and capacities Feature Capacity Connectivity • USB 2.0-compliant high speed device • Wired (Ethernet) network (some models only) • Wireless 802.11b/g (some models only) Ink cartridges Black and tri-color ink cartridge Supply yields Visit www.hp.com/pageyield/ for more...

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