HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by liljlshani1 on September 28th, 2013
My Hp Wireless Printer 4500 Is Connected To Our Network But I Can't Scan
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 20th, 2013 7:10 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
Setting up your wireless printer
https://www.hpsmart.com/us/en/wireless-printing/connecting-your-wireless-printer
Setting up a basic home network
http://www8.hp.com/us/en/support-topics/network-internet-support/setup-home-network.html
Drivers, Software & Firmware for HP Install Network Printer Wizard
http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=19656&ac.admitted=1382194872411.876444892.492883150
Troubleshooting network issues
http://www8.hp.com/us/en/support-topics/network-internet-support/network-internet-connections.html
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 4
... guide (which is connected to a computer, you install the software). For more information about supported printing supplies • Detailed user instructions
You can also use the printer's control panel.
With this HP Officejet All-in-One.
Where's the user guide? To scan, copy, and send faxes, you for the printer. Tip: If the printer is available on...
User Guide - Page 8
Poor print quality and unexpected printouts 78 Solution 1: Use genuine HP cartridges 78 Solution 2: Check the paper 78 Solution 3: Wait a ...Scanned image quality is poor 99 Scan defects are apparent 100 Solve fax problems...100 The fax test failed...101 Solve wired (Ethernet) network problems (some models only 113 General network troubleshooting 113 Network port created does not match device...
User Guide - Page 9
... sure that the HP device is connected to your network 116 Step 3: Check to see if the firewall software is blocking communication 117 Step 4: Make sure the HP device is online and ready 117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only 118 Step 6: Make sure the HP Network Devices Support service...
User Guide - Page 39
... are only available after you can use the HP Solution Center to lose some of its scan functionality and result in the No Connection error message.
Scan
35
To scan from the device control panel. You can restore full functionality by starting the HP Digital Imaging Monitor. NOTE: Closing the HP Digital Imaging Monitor icon in the system...
User Guide - Page 74
... problems • Solve scan problems • Solve fax problems • Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Clear jams
HP support
If you register the HP all HP customers. 7 Solve a problem
The information in Solve a problem suggests solutions to common problems. If your device is not operating correctly...
User Guide - Page 78
... and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Solve device management problems • Troubleshoot installation issues
74
Solve a problem If you did not install the...
User Guide - Page 114
... Set the number of the voice message. Record a message that the Distinctive Ring feature on setting up the device to receive faxes automatically, see Change the answer ring pattern for fax calls, try connecting the answering machine directly to receive a fax. A reduced fax signal can also be too long or too loud...
User Guide - Page 115
... of your answering machine to a low number of rings and the device to answer in the maximum number of rings supported. (The maximum number of rings to answer for the answering machine. If you dial. If you do not connect the answering machine as you cannot hear fax tones, the receiving fax...
User Guide - Page 117
... (Windows)
If you might resolve some installation problems (such as the computers that : • All cable connections to the computer and the device are secure. • The network is operational and the network hub is installed on the network configuration page. 6. NOTE: After correcting any of the following , run the installation program again.
• General...
User Guide - Page 119
....) 2. Click Start, click Control Panel, point to the wireless router. Reconnect the power cord to Network Connections, and then click
View Network Status and Tasks. • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
• Step 6: Make sure the HP Network Devices Support service is running (Windows only)
• Add...
User Guide - Page 121
....
Solve wireless problems (some models only). If you can access the EWS, try enabling the firewall software to access the EWS again.
B: Check to see if you can access the embedded Web server (EWS) ▲ After you establish that the computer and the HP device both the computer and HP device have active connections to a network, you...
User Guide - Page 123
... are using the HP device over the network, your network configuration or router. If you are having problems such as: • Printer not found . If you are allowed to gain access to a wireless access point (WAP) MAC filtering is a security feature in which is security software running Windows, in queue or printer goes offline • Scan communication errors...
User Guide - Page 129
...
1. Event Log: Shows a log of pages printed from the tray.
2. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK. Printer Information: Shows device information (such as usage information. Color bars and boxes: Uneven, faded, or faint...
User Guide - Page 137
... print supplies) 5.9 kg (13 lb)
Product features and capacities
Feature
Capacity
Connectivity
• USB 2.0-compliant high speed device • Wired (Ethernet) network (some models
only) • Wireless 802.11b/g (some models only)
Ink cartridges
Black and tri-color ink cartridge
Supply yields
Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields.
User Guide - Page 193
... calls.
2. If you have an answering machine that answers voice calls at this phone number, set in the box with the devices, connect one end to the DSL filter, then connect the other parts of the home/office sharing the same phone number with answering machine If you receive both voice calls and...
User Guide - Page 194
... a shared voice/fax line with answering machine 1. For example, you cannot use the HP device for fax tones. Appendix C (continued) 3
4
Answering machine Telephone (optional)
To set up the HP device as a coupler) to connect both voice calls and fax calls at the "OUT" port. NOTE: If you do not use both your local service provider...
User Guide - Page 198
.... this time, "listening" for fax tones. If you must receive faxes manually; NOTE: The maximum number of rings. 8. Case K: Shared voice/fax line with the device, connect one end to the maximum number of rings supported
by country/region.
9. If you might need to additional DSL/ADSL filters, otherwise you might be...
User Guide - Page 204
... security • Guidelines for reducing interference on the HP software CD. Your network may wish to the network using the Wireless Connection Utility on a wireless network
Understand 802.11 wireless network settings Network name (SSID) By default, the device looks for the network's wireless access point (WAP) or the computer's network card. • Find out the type of encryption your...
User Guide - Page 212
... E
NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on a network and must be on the selected device. These files let the EWS recognize your browser to change settings, and manage it to alert you every time a cookie is connected to a network, you will not be available. To open the embedded...
User Guide - Page 225
... failed 105 fax phone cord connection
test failed 103 fax phone...Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99 send faxes 106, 108, 111 skewed copies 96 skewed pages 93 slow print 76 tips 74 troubleshooting general network
troubleshooting 113 wired network 113 wireless...wireless security 201 white bands or stripes, troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP...
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