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Question posted by lipakswain on June 8th, 2014

Hp Color Laserjet Cp6015x Printer Can't Initializing

hp color laserjet cp6015x printer can't initializing

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Answer #1: Posted by SoCalWoman on June 10th, 2014 1:05 AM

This answer was accepted by the poster of the original question.

SoCalWoman

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Hello lipakswain,

If referring to an initialization error code appearing on the printer's display then continue reading.

Please be advised a hard disk initialization will erase and reformat the product's hard disk. So, a hard disk initialization should only be performed if an error code displays on the control panel indicating a disk error. However, if the alternative is to replace your printer, then you should always try initializing the hard disk before replacing it.

There are a few steps involved if you should choose to perform this and can be viewed in the HP printer models User Guide, within the Service your device section. The Hard Disk Initialization information and instructions begin on Page 510

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Answer #2: Posted by TechSupport101 on June 9th, 2014 1:01 AM

TechSupport101

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Hi. Unplugging the printer from the back of the printer and the wall for an HOUR seems correct this issue and allow it to initialize normally.

www.satechhelp.co.za

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