HP J6480 Support Question
HP J6480 Support Question
Find answers below for this question about HP J6480 - Officejet All-in-One Color Inkjet.Need a HP J6480 manual? We have 4 online manuals for this item!
Question posted by wojcikd on November 1st, 2012
Printing On Heavy Greeting Card Stock After A While Get Paper Jam, Is There A Wa
is there a way to adjust for the weight of paper? I have indicated photo paper for type but still getting paper jams?
Current Answers
Related HP J6480 Manual Pages
User Guide - Page 10
... problems ...165 Solve photo (memory card) problems 166 The device cannot read the memory card 166 The device cannot read photos on the memory card 167 The device prints half a page, then ejects the paper 167 Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171
A HP...
User Guide - Page 28
... wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 70 sheets
24
Use the device It is compatible with photo hagaki from Japan Post only. Understand supported media types and weights
Tray Input tray
Type Paper
Transparencies
Weight
60 to 105 g/m2 (16 to 28 lb bond)
Capacity
Up to 250 sheets of plain...
User Guide - Page 29
inch)
sided printing
Select print media
25 Letter
(1) Left margin
(2) Right margin
(3) Top margin
(4) Bottom margin*
3.0 mm (0.12 3.0 mm (0.12 3.0 mm (0.12 3.0 mm (0.12
inch)
inch)
inch) - Media U.S. single- (continued) Tray
Type
Photo media
Labels
Envelopes
Cards Duplexer Paper Output tray All supported media
ADF
Paper
Weight
280 g/m2 (75 lb bond)
75 to 90 g/m2 (20 to 24...
User Guide - Page 55
.... 2. Press START FAX Black or START FAX Color. TIP: If you want to continue speaking with the recipient before sending your calling card PIN fast enough, the device might occur. If you do not enter your ...not to select the speed dial entry where you have your calling card. When you will hear fax tones from the device control panel 1. Your fax is transmitting. NOTE: If prompted, ...
User Guide - Page 58
... recipients from the Phone Book or from the device control panel 1.
To send a color original or photo fax from the Address Book. Press START FAX Color. A message appears after each one -touch speed
dial button to select a speed dial, or press Redial/Pause to Recipients. The Print dialog box opens.
4. Enter the recipient information, and...
User Guide - Page 62
... faxes it receives while the device is too large, such as a very detailed color photo, it might want to memory limitations.
For example, you have paper loaded in memory due to turn...saved in memory. Chapter 7
To receive a fax manually 1. Make sure the device is resolved, the faxes stored in memory print automatically, and then they are never stored in memory.
NOTE: The automatic ...
User Guide - Page 63
...becomes full, the oldest, printed faxes are overwritten as new faxes are unprinted, the device does not receive any unprinted faxes. You might have paper loaded in memory from the device control panel 1.
Select Advance...has in memory from memory
If you have a fax ready to save color faxes. The faxes are printed in the reverse order from memory.
For a list of the faxes you...
User Guide - Page 82
...color bars or boxes indicate low ink. Understand the network configuration page
If the device is connected to a network, you need to call HP, it is often useful to view the network settings for the device...lines indicate problems with the print cartridges.
You can print a network configuration page to print the self-test diagnostic page before calling.
1. Printer Information: Shows device ...
User Guide - Page 124
...cartridges • Clean the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems •...
User Guide - Page 138
... -One. There is a glass strip under the glass and damage the device.
6. General troubleshooting tips and resources
Try these when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Solve
paper-feed problems. • Power light is turned on for the first...
User Guide - Page 139
...Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot installation issues
Solve printing problems
This section contains the following topics: • The device shuts down unexpectedly • Error message appears on control-panel display • The device is not jammed in the Printer Setup Utility.
• Power cord and other...
User Guide - Page 140
... firewall software installed on your computer screen; If the problem persists, the firewall is not the source of the device. ◦ Make sure you are print jobs stuck in the print queue Open the print queue, cancel all cables (such as power cord and USB cable), wait about 20 seconds, and reconnect the cables...
User Guide - Page 171
... cannot guarantee the quality of the memory card for dirt or material that closes a hole or spoils a metal contact.
If a pin has bent in the slots. The device prints half a page, then ejects the paper
Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are bent. For more information, see...
User Guide - Page 173
... device. • Trying to add paper to the CD drive that you typed, ensure
you are printing with media that you are specifying the correct drive letter. • If the computer cannot recognize the Starter CD in the automatic document feeder.
This section contains the following topics: • Clear paper jams • Avoid paper jams
Clear paper jams
If the paper...
User Guide - Page 174
... duplexer. Lift the cover of the rollers. CAUTION: If the paper tears when you do not remove all the pieces of paper from the rollers, check the rollers and wheels for torn pieces of the device can damage the print mechanism. Always access and clear paper jams through the duplexer.
2. Press OK to continue the current...
User Guide - Page 175
...
torn. • Do not combine different paper types and paper sizes in the input tray; Clear jams 171 Avoid paper jams
To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing all paper. For more information, see
Understand specifications for the device. If you load an original in...
User Guide - Page 209
... cancel 41 enhance light areas 41 from the device control panel 36 legal to letter 39 number of copies 37 paper size 37 paper types, recommended 37 photos, enhance 40 quality 38, 146 reduce 39 ... media
guidelines 21 print on copies,
troubleshoot 146 fast copy quality 38 fax
answer mode 65 answering machine and
modem, shared with parallel phone systems 88 duplexer clear jams 169 installation 32 ...
User Guide - Page 211
... 22 troubleshoot feeding 143 types and weights supported 24
memory deleting faxes 59 reprint faxes 59 save faxes 58 specifications 185
memory cards index sheets 48 insert 46 print DPOF files 47 save photos to computer 48 scan to 43 specifications 189 troubleshoot 166
Memory Stick cards insert 46 slot, locating 46
menus, device control panel 15...
User Guide - Page 212
...packing the device 182 pages per month (duty
cycle) 185 paper
jams 169, 171 legal to letter copy 39 recommended copy
types 37 size, set for fax 61 paper size copy setting 37 paper-feed problems...50
photo media guidelines 21 sizes supported 23
Photo Menu button 13 photo paper
copy 37 photos
borderless printing 28 edit scans 44 enhance copies 41 fax 54 index sheets 48 insert memory cards 46 print ...
User Guide - Page 214
... capacity 24 media sizes supported 22 media types and weights
supported 24 tray 1
load media 26 trays
capacities 24
clear jams 169 load media 26 locating 10 media sizes supported 22 paper guides illustration 10 troubleshoot feeding 143 troubleshoot answering machines 162 blank pages printed 137 bleeding colors 142 colors 141, 142 copy 144 copy quality 146...
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