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HP ENVY 5530 Support Question

HP ENVY 5530 Support Question

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Question posted by babeian15 on March 18th, 2014

Why Is My Printer Screen Not Accepting New Inks? And Saying Older Type Cartridge

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Answer #1: Posted by BusterDoogen on March 18th, 2014 2:52 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Make sure you have this black cartridge & this color cartridge, don't use replacement cartridges or refills. Check herefor cartridge problem info.

I hope this is helpful to you!

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Related HP ENVY 5530 Manual Pages

Reference Guide - Page 1

... the CD/DVD drive icon with the printer's name, and then click Help. •• Windows 7, Windows Vista®, and Windows XP: Click Start > All Programs > HP > HP ENVY 5530 series > Help. •• OS X Lion, Mountain Lion: Click Help > Help Center. Declaration of the software CD. Ink usage: www.hp.com/go /support...
Reference Guide - Page 2

... notebook paper, graph paper, and music paper. 2 Wireless status light: Indicates whether the printer has a wireless connection to access and print information from the web, such as coupons, coloring... to the previous screen. On other screens, shows information or animation on the state of the cartridges. Copy: Opens the Copy menu where you can select a copy type or change wireless ...
Reference Guide - Page 5

...be able to connect to your computer or mobile device. Connect your wireless enabled device to your printer Home screen, touch the Wireless Direct button ( ). Visit ...with the password will be installed on -screen instructions. Touch Display Name to wireless. d. Select Printer Setup & Software. 4. On your printer: a. Select HP ENVY 5530 series. 3. c. b. If you turn...
Reference Guide - Page 6

... limitations; Improper maintenance or modification; For HP printer products, the use of the product, and does not cover any country where the covered HP product is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided that it has functionality at HP...
User Guide - Page 8

Printer parts Figure 2-1 Front and top views of HP ENVY 5530 e-All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Description Lid Lid-backing Glass Paper-width guide Cartridge access door Paper path cover Cartridge access area Ink cartridges On button Memory card light Memory card slot Control panel Color graphics display (also...
User Guide - Page 10

... 12 13 14 15 16 Description Home: Returns to know the HP ENVY 5530 series ENWW Displays a warning symbol if the ink level is displayed when you can view and print photos, or reprint a printed photo. On another screen, shows information or animation on the printer. Apps: Provides a quick and easy way to the previous...
User Guide - Page 14

...Home screen, touch Photo to print. 5. If you want to display the Photo menu. 3. You can rotate, crop a photo, or turn Photo Fix on and off. 7. Touch Print to adjust layout, paper type, ...On the Photo menu, touch View & Print to edit the selected photos. You can also save any new settings as defaults. 8. Touch Done and preview the selected photo. Load photo paper into the memory card...
User Guide - Page 21

... of the following: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on with HP wireless direct 17 Select Connect New Printer. of wireless networks shown such as HP-Print-**-ENVY-5530 (where ** are the unique characters to identify your printer). If HP wireless direct is turned on the...
User Guide - Page 22

... ENVY 5530 series. ● If you produce great results, time after time. ● Make sure the cartridges have sufficient ink. From the Print in the printer software. Learn how to print successfully. Click here to help you want to print envelopes from a computer, use the following to open the printer software: ◦ Windows 8: On the Start screen...
User Guide - Page 47

7 Work with cartridges ● Check the estimated ink levels ● Order ink supplies ● Replace the cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 43
User Guide - Page 48

...: You can also access the printer software by clicking Start > All Programs > HP > HP ENVY 5530 series >HP ENVY 5530 series 2. In the printer software, click Estimated Ink Levels. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the cartridge after it is left in another printer, the ink level indicator might be inaccurate or...
User Guide - Page 49

... HP ENVY 5530 series, and then click HP ENVY 5530 series. 2. The correct cartridge number appears when you may still view supplies information and print a list for the HP ENVY 5530 series, go to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the printer ● The cartridge number...
User Guide - Page 51

... pull tab. Close the cartridge access door. Slide the new cartridge in the slot at an angle under the opened lid, and then squeeze the lid closed as the cartridge slides into place. b. Close access door. 4. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. c. Related topics ●...
User Guide - Page 55

... insert new cartridges, align the printer for best print quality. Make sure the cartridges snap into the correct slots. See Replace the cartridges on page 70 for more information. ● If you are ready to install them. Leaving tape on page 68 for more information. ● When the Estimated Ink Levels screen shows one or both cartridges in...
User Guide - Page 61

...Home screen, touch the wireless direct icon. c. From your wireless computer or mobile device, ...ENVY-5530 (where ** are the unique characters to identify your computer or mobile device. Touch Display Name to display the wireless direct password. 3. You can print directly to the printer...printer directly through Wi-Fi, using the process you currently use to connect your Wi-Fi device to new...
User Guide - Page 64

... change settings, and manage the printer from your computer, type the following address into a Web browser: http://192.168.0.12. About cookies The embedded Web server (EWS) places very small text files (cookies) on , search for and connect to the wireless direct name, for example: HP-Print-**-ENVY-5530 (where ** are not available. ●...
User Guide - Page 74

... remembers the alignment values for that ink cartridge, so you install a new cartridge. In Printer Toolbox, click Align Ink Cartridges on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP...
User Guide - Page 83

... then click HP. See Clean ink smear on the printouts, try clearing the ink smears. If you are ink smears on page 69 for more information. Click here to go online for more information. Under HP ENVY 5530 e-All-in the paper tray. If print quality is not acceptable, try aligning the printer. See Improve print quality...
User Guide - Page 86

... access door should be closed for help. Remove the original cartridge, then replace with the supply upgrade cartridge. 5. Cartridge errors (Windows software) ● Cartridge supply upgrade ● Check cartridge access door ● Older generation cartridgesPrinter failure ● Ink cartridge problem Cartridge supply upgrade If the supply upgrade is not successful, try...
User Guide - Page 87

...is an older generation cartridge, contact HP support for help or replacement. Printer failure Resolve printer failure. ▲ Turn the printer off, then on. This error can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. Please contact HP support for help . Ink cartridge problem The ink cartridge is the...

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