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HP ENVY 5530 Support Question

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Question posted by themortons on June 2nd, 2015

Printer Screen Shows 'scanner Not Connected To Computor' Every Thing Else Is Wor

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Answer #1: Posted by hzplj9 on June 2nd, 2015 1:58 PM

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hzplj9

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Try uninstalling. Reboot and re-instal with current drivers. These can be obtained from this HP link.

https://support.hp.com/us-en/product/details/hp-envy-5530-e-all-in-one-printer-series/model/5304882?lang=en&cc=us

Related HP ENVY 5530 Manual Pages

Reference Guide - Page 1

... be available in all your printer: Follow the illustrations on -screen instructions. No CD/DVD drive? In the Help Viewer window, click Help for all languages. *A9J40-90019* *A9J40-90019* A9J40-90019 Printed in -One Series Get started 1. Printer registration: www.register.hp.com. Set up menu. English HP ENVY 5530 e-All-in [English] ©...

Reference Guide - Page 2

... icon/button: Opens the Web Services Summary, where you to navigate through two home screens, photos, print previews, apps, and horizontal menu options. Help: On the Home screen, shows all Help topics. Wireless status light: Indicates whether the printer has a wireless connection to access and print information from the web, such as coupons, coloring pages...

Reference Guide - Page 3

...printer is not connected to it . 4. After the installation finishes, restart the computer. Click a print job to print again. If you can print. ••Slow blinking light indicates that came with the HP printer. 3 Restart and reset. 1. Turn off and the display screen shows...to the device. Make sure the printer is not selected as the default printer, right-click the printer icon ...

Reference Guide - Page 4

... a network. Make sure that the printer is connected to determine whether or not your printer passed. -- For each additional computer you only need to disconnect from the Connection Options screen and then follow the on security software, go /wirelessprinting can block communication between your computer is connected to install the HP printer software. English Networking Need networking...

Reference Guide - Page 5

...-click an empty area on the screen, click All Apps on -screen instructions. On your printer control panel: a. d. From your printer). Search for and connect to the wireless direct name, for example: HP-print-xx-ENVY 5530 series (where xx are the unique characters to identify your wireless computer or mobile device, turn on wireless direct from your...

User Guide - Page 10

... settings. Help: On the Home screen, shows all Help topics. Wireless status light: Indicates whether the printer has a wireless connection to navigate through two home screens, photos, print previews, apps, ...screen. ePrint button: Opens the Web Services Summary menu, where you to the network. Wireless icon: Opens the Wireless Summary menu, where you will be able to know the HP ENVY 5530...

User Guide - Page 11

.... ● If wireless is turned off the wireless light is off, the display screen shows Wireless Off. Refer to the message on , but the printer is not connected to a network. Press the button to display the printer's email address, ePrint status, and ePrint feature. ENWW Control panel and status lights 7 Make sure your scan. Figure...

User Guide - Page 12

... HP ENVY 5530 series ENWW When Auto-Off is disabled, the printer enters Sleep mode after 2 hours of the following to turn on the printer. In the printer software, select Print & Scan and then click Maintain Your Printer to help reduce energy use the power button to open the printer software: ● Windows 8: On the Start screen, right...

User Guide - Page 21

... more information, see the documentation provided with the computer. If the printer has been installed and connected to identify your printer). When the Connection Options software screen appears, select Wireless. Select HP ENVY 5530 series from the list of wireless networks shown such as HP-Print-**-ENVY-5530 (where ** are the unique characters to your document. Follow the on...

User Guide - Page 44

... the screen, click All Apps on the app bar, and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. 2. c. Select Scan on your computer 1. a. NOTE: If Show Scan...

User Guide - Page 45

...scanner interprets anything it detects on the glass as part of the image. ● Load your connected computer, choose to have confirmed that the connection is set appropriately in the software. ● If you have a wireless connection...then select Manage Scan to Computer. ● If you have a wireless connection from your printer to your computer, and you want to always be able to quickly scan...

User Guide - Page 55

...need to replace the cartridges until you remove a cartridge from drying out, always turn the printer off using the On button, and wait until the On button light goes out. &#... the printer for working with cartridges 51 Match the color and icon of the printer, if unprotected, cartridges begin to dry out. Tips for more information. ● When the Estimated Ink Levels screen shows one ...

User Guide - Page 59

...software. From the Home screen, touch the Wireless icon, and then touch Settings. Start Wireless Setup Wizard. Connect to wireless network. ● Select your printer had to be used ... you have not connected the printer to your computer, or you want to connect another new printer of detected networks. 4. Traditional wireless connection (requires router) To connect the HP ENVY 5530 series to an ...

User Guide - Page 60

..., and then click the icon with the printer's name. ● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. 2. Select Printer Setup & Software. 3. From the Home screen, touch the Wireless icon, and then touch Settings. 2. Select Connect a new printer.

User Guide - Page 63

If it shows Wireless Off or Not Connected, touch Settings and select Wireless Setup Wizard. Click here to go online for more about configuring your wireless router is powered on -screen instructions to set up and using a networked printer 59 Tips for setting up your printer wireless connection. ● If your computer is connected to a Virtual Private Network...

User Guide - Page 64

... server via either the network or Wireless Direct. From your wireless computer, turn wireless on, search for and connect to the wireless direct name, for example: HP-Print-**-ENVY-5530 (where ** are stored on your printer). For example, if the IP address is 192.168.0.12, type the following address: http://192.168.223...

User Guide - Page 75

...the Device Reports tab to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the printer display to access the printer toolbox..., select All Programs, click HP, click HP ENVY 5530 series, and then click HP ENVY 5530 series. To align the cartridges from the printer software a. From the Tools menu on the diagnostics...

User Guide - Page 76

...shows steaks or missing portions of the following to access the Printer Toolbox. To clean the cartridges from the printer software a. Follow the on the printer display, select Print Quality Report. Click Clean Ink Cartridges on -screen instructions. Follow the on the Device...click HP ENVY 5530 series, and then click HP ENVY 5530 series. From the Home screen on the printer display, select...

User Guide - Page 79

... system, do one of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. c. ENWW Unable to the printer with a wireless connection, confirm that the printer is paper in the tray. If...

User Guide - Page 81

...; Windows 7: From the Windows Start menu, click Devices and Printers. ● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. If the service is firmly connected to Startup type, make sure it . Try...