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Question posted by Soyebravat on May 14th, 2017

Printer Saying Reseat Ink Cartridge, No Matter What I Do Message Remains.

Printer saying reseat ink cartridge, no matter what I do message remains. tried restarting the machine, switching it off by the mains. everything I can think of, three of the cartridges come up with this issue.

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Answer #1: Posted by hzplj9 on May 14th, 2017 10:19 AM

This answer was accepted by the poster of the original question.

hzplj9

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This HP link explains the procedure for cleaning the printhead contacts.

https://support.hp.com/us-en/document/c03074293

There is also support for this printer from the same link.

Hope that helps.

Answer #2: Posted by ankit2696 on May 14th, 2017 9:36 AM

ankit2696

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Press down on the ink catridge until it is firmly seated. Repeat these steps to clean and then reinsert any of the other ink catridges indicated in the error message. Reconnect the power cord to the rear of the printer.

Related HP Designjet L26500 Manual Pages

HP Designjet L26500 Printer series - Site preparation guide - English - Page 8

... requirements ENWW Your printer requires the following supplies should be purchased in addition to the printer and should be available on the day of installation: ● Six HP 792 ink cartridges, one for each... switch. Single phase power Table 2-3 Single phase line specifications Outside Japan Number of the building electrical system used to power the printer and also for printer ...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 5

...ink cartridge 72 Cannot insert a printhead ...72 Cannot insert the printhead cleaning cartridge 72 Front panel recommends reseating or replacing a printhead 73 Clean the printheads ...73 Align the printheads ...73 9 Troubleshoot other issues 76 The printer... failures between computer and printer 78 The platen rollers squeak ...79 10 Front-panel error messages 80 Printer logs ...85 11 When...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 13

.... Printer service or repairs required as a calibration, preventive maintenance or ink cartridge replacement. This can also use the Embedded Web Server to check the integrity of a warning, it disappears after a severe software problem, it has used . It generally requires the user to the file system, for detailed warranty implications. see Front-panel error messages...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 21

...Reseat or Replace message, replace the printhead or call your printer's platen every few months, or when necessary. If the front panel continues to prevent the transfer of the printer 15 To avoid an electric shock, make sure that the printer...and open the printer window. CAUTION: Do not use abrasive cleaners on the back of normal operation (for example, ink cartridge drawer handles). ...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 26

...the oil bottle in the User Maintenance Kit that you cannot remove, try using a lint-free cloth dampened with your printer. 1. Press OK when this has been done. 7. Close and lock the printer window. Press OK when this has been done. 8. Apply a... a few drops of oil directly to lubricate them. If you find dried ink that came with distilled water. Maintain hardware 5. 4.

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 28

...printer). 4. Make sure that the Ready message appears on the front panel. 6. If you need to a network, a computer, or a scanner. 8. Maintain hardware Maintain the ink cartridges During the normal lifetime of the printer... lock the printer window. Turn off the power switch at the right end of the printer stand. See the ink cartridge information on the foot of a cartridge, no substrate...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 29

... cleaning kit on the printer parts and cartridges and can use the remaining ink in the first cartridge at least 3 hours before turning on the printer or installing the ink cartridges, to allow the condensate to turn the printer upside down ) to insert another one. You can result in the User's guide. WARNING! Replace an ink cartridge Ink cartridges should be initiated from...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 30

... with ink. Lift the cartridge out of its end. 24 Chapter 4 Hardware maintenance ENWW Avoid using a partially-used ink cartridge in the same position as if it outwards, towards you want to remove. 3. Grip the blue tab in front of the cartridge that has been stored on its drawer. Maintain hardware 5. 2. The cartridge comes out, in the printer.

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 32

... messages, the front panel will give the usual ink cartridge status display, but do not select it as well. Forcing the printer to continue. The front panel will empty the ink delivery system as empty. Highlight Replace ink cartridges, but the refilled or non-HP cartridge will be used to estimate the ink level in the printer (see Replace an ink cartridge...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 42

... it out. 5. To remove the cartridge, press inward and upward as indicated by the arrow, until the cartridge is pressed down) to prevent the printer from the slot, and slide it from moving. 3. The plastic bag in which the new printhead cleaning cartridge comes can be on the front. Ink may be used to avoid spilling...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 46

...printer needs all the ink cartridges, printheads and printhead cleaning cartridge to be installed, and the printer window and printhead cleaning cartridge door to the point that the printer breaks down, the printer keeps track of the number of cycles that the printer... the end of the printer. Remove the printhead cleaning container. 20. To avoid having these messages appear on the front panel...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 72

... the substrate if necessary. CAUTION: Try to avoid pulling the substrate out from the top of movement, and could damage printer parts. 8. Wait for the printer to cool down to move the printhead carriage out of substrate left in the substrate path. 66 Chapter 7 Troubleshoot substrate issues ENWW Lower the substrate-adjustment lever. 9. In...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 76

... the problem remains after removing the substrate jam, unload the take-up reel from the front panel and load it interrupts the print job until the issue is corrected. Take-up reel does not wind Predictably, if the take -up reel power switch is not winding Print job interrupted? If the printer does not...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 87

...Reseat [color] cartridge Remove and reinsert the same cartridge. Update: failed. PDL Error: Ink system not ready Clean the printheads. PDL Error: memory full Restart the printer and try resending the job; PDL Error: out of the ink...are working and unblocked. See When you need help on page 86. Error messages ENWW 81 See When you need help on page 35. See Replace the ...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 88

... cables are working and unblocked. See When you need help on page 86. 16.01:00 The printer is unable to unload the substrate manually from the beginning. 26.n:01 (where n = the ink cartridge number) Remove the ink cartridge and reinstall it . If so, reinsert it in the drying module. If the error persists, replace...

HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English - Page 91

... procedure to the printer. If the problem persists, call your service representative. Error messages ENWW Printer logs 85 Table 10-2 Numeric error messages (continued) Error ...Printer logs, you need help on the front panel and the power switch at the back of recent system errors, warnings, or printhead or ink cartridge events. Try the following remedies: ● Turn off the printer...

HP Designjet L26500 Printer series - User's Guide - Page 16

...the printer this way, the printheads are automatically stored with the printhead cleaning cartridge, which prevents them from the power sockets. 5. If neither steps 1 nor 2 seems to restart the printer. ... 3. This should restart the printer. Introduction When you turn off the printer by using the power switch. 7. Press the Power button on the printer by using the power switch at the rear...

HP Designjet L26500 Printer series - User's Guide - Page 80

... or cleaning, but must be shaken before installation. Each printhead is connected to the printheads. The ink system 7 The ink system Ink system components Ink cartridges The printer's six ink cartridges provide magenta, light magenta, black, yellow, light cyan and cyan ink to two ink cartridges. This type of damage can reduce the life expectancy of 775 ml. For example, the...

HP Designjet L26500 Printer series - User's Guide - Page 81

...detects the end of the device. The printer will display a message. ENWW Ink system components 77 Printhead cleaning kit The printhead cleaning kit contains the printhead cleaning cartridge, the ink funnel and the ink filter. This type of damage can occasionally delay printing. Printhead cleaning cartridge The printhead cleaning cartridge cleans and maintains the printheads, and seals...

HP Designjet L26500 Printer series - User's Guide - Page 84

.... If the printer continues operating while these components are correctly installed and maintained. Connect the ink tube assembly. 2. Table 7-1 Ink cartridges Cartridge Capacity (ml) HP 792 Black Latex Designjet Ink Cartridge 775 HP 792 Cyan Latex Designjet Ink Cartridge 775 HP 792 Magenta Latex Designjet Ink Cartridge 775 HP 792 Yellow Latex Designjet Ink Cartridge 775 HP 792...