HP Designjet 5000 Support Question
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Question posted by piscAl on June 21st, 2014
How To Reset Error On Designjet 5000ps For Incorrect Type
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Related HP Designjet 5000 Manual Pages
HP DesignJet 5000 Series Printer - Pocket Guide - Page 98
...Designjet 5000/5000PS Using Your Printer CD-ROM in the HP Designjet 5000/5000PS User's Guide.
4.
WARNING
Make sure the printer wheels are going to install have the same identification symbol. From the welcome screen select "How do I Switch Ink Types...the Ink System it is pressed down on the HP Designjet 5000/5000PS Using Your Printer CD. Make sure all the components of this procedure ...
HP DesignJet 5000 Series Printer - Pocket Guide - Page 115
... installing
them. Installing the Ink Tubes
The installation of the printer then work your way to run the Ink System Installation animation... on the HP Designjet 5000/5000PS Using Your Printer CD. Insert the HP Designjet 5000/5000PS Using Your Printer CD-ROM in the HP Designjet 5000/5000PS User's Guide. CHANGE... ink system into the printer is highly recommended that have already been used, ...
HP DesignJet 5000 Series Printer - Pocket Guide - Page 133
... the air tube (see step 5 on page 116). CHANGE THE INK SYSTEM
file:///D|/hydra/ug_loc/f
a Switch off the printer. The front panel displays the following message after completing its initialization process:
WARNING Incorrect type of Tubes System
switch power off
You have not correctly connected air tube to the cartridge connector. b Connect the...
HP DesignJet 5000 Series Printer - Pocket Guide - Page 173
...
XX12 Replace
Printhead Message Description
Procedure
Printhead Status Messages
If you have installed a new tubes system and the printer is priming them: The printer has detected that "normal" printheads have installed an incorrect type of printhead
The printer detects that you have HP No. 81/83 printheads installed.
pocket.book Page 21 Sunday, October 29...
HP Designjet 5000 series printer - User's Guide - Page 83
...document is adjusted for the printer, the HP Designjet printers provide color emulation modes....Error
Other Problems
Getting Help
Color Accuracy
These are two areas you should review when troubleshooting a color accuracy problem:
Configuration
Check the color emulation selected in the CMYK space. See Color Accuracy Configuration. Printing color with PostScript (HP Designjet 5000PS...
HP Designjet 5000 series printer - User's Guide - Page 85
... the Pantone composite color must be adapted to the printer, not calibrated color.
Make sure the ICC profile for the correct printer model (DJ 5000PS), ink type (imaging or UV), media, and print quality is sending device CMYK colors to the target printer. Pantone calibrates HP Designjet printers so that it is recommended that are provided with...
HP Designjet 5000 series printer - User's Guide - Page 86
...100%; total area coverage 280%. Six ink printers with the HP Designjet 5000PS (using any further
conversions being used in highlights...
Ink Supply Problems
Front-Panel
Media Problems
Printer Options
Image Error
Other
Other Problems
Index
Getting Help
rendering ...colorants in general require the start 35%; GCR type curve; Black generation is sending device CMYK colors ...
HP Designjet 5000 series printer - User's Guide - Page 162
... printer and you have installed the correct setup printheads
Procedure See Printhead Cleaner Removal for an animation on how to perform this is displayed you are resetting ...
Printer Options
The Front-Panel
Setup Menus
Consumable Menus
Internal Prints
Other
Navigation
Index
Message Descriptions
Status Replace cleaner
Replace ink cartridge Reset Web Passwd
Setup
Description
The printer is...
HP Designjet 5000 series printer - User's Guide - Page 167
... printheads are still installed. Remove the printhead(s) Remove the printhead(s) and replace with normal ones.
The printer has detected that you have installed an incorrect type of the correct Setup printheads. Introduction Media & Ink Solutions Front-Panel
Printer Options
The Front-Panel
Setup Menus
Consumable Menus
Internal Prints
Other
Navigation
Index
Message Descriptions
Status...
HP Designjet 5000 series printer - User's Guide - Page 242
... Help
Index
Glossary
Physical Specifications (with Ink installed or Media loaded)
Type 42inch /1.07m size printer 60 inch/1.52m size printer
Weight 100kg
120kg
Length 1975mm
2433mm
Depth 675mm
675mm
Height 1280mm
1280mm
Memory Specifications
ns
Memory Specifications Printer Type Size
HP 5000 HP 5000PS HP 5000 HP 5000PS
42 inch 60 inch
Memory (DRAM)
128 Mbyte
192 Mbyte...
Service Manual - Page 5
... 1-4 Troubleshooting Initialization - Remove media" 1-16 User message "Warning: Incorrect type of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in different HP DesignJet Printers 1-11 Banding at high altitudes 1-10 Printhead Crashes...
Service Manual - Page 13
Self Diagnostic Errors 1-4 Solving Image Quality Problems 1-4 The Printer does not Power ON 1-5 ALL the Front-Panel LEDs are Lit but Nothing Else Happens 1-6 Troubleshooting Media Jams/Printhead Crashes 1-6 Troubleshooting Shutdowns - Remove media" 1-16 User message "Warning: Incorrect type of plots on paper based media 1-15 Drying Time Too Long for HP Studio Canvas 1-16...
Service Manual - Page 29
... the Trailing cable is incorrectly connected, and it is not connected correctly (especially after the Tubes have been a bad
HP DesignJet 5000 Series Printers Service Manual
1-17 Other...comes up correctly. User message "Warning: Incorrect type of tubes system"
This error message appears if the electrical connector of a Trailing Cable into the Printer.
n To isolate the problem, remove...
Service Manual - Page 36
... type as the rest of the consumables (No.81 or No.83).
3 Replace the incorrect ones.
1-24
HP DesignJet 5000 Series Printers ...type of Printhead Cleaners have been inserted for the type of Ink System installed in the Printer.
1 Remove the Printhead Cleaners.
2 Make sure that allows automatic printing. When you try to insert a Printhead, you try to print, the Front Panel displays: System Error...
Service Manual - Page 56
... the HP Response Center or the nearest HP Support Office. n The complete error number. Non-Continuable Error Codes do not allow you to continue working with the Printer, in order to troubleshoot the problem.
2-4
HP DesignJet 5000 Series Printers Service Manual Even though the customer can press Enter on -site visit should still be planned to...
Service Manual - Page 72
... ⇒ Page 5-11. n If the error does not appear again, then check that the... check whether the error still appears. This error code appears when the Printer detects that there...Printer.
2-20
HP DesignJet 5000 Series Printers Service Manual
n If the error does appear again, then check that the same area of paper in Printhead Drop Detection. System Error:
0C0040
Problem Description:
Error...
Service Manual - Page 90
...message persists replace the Printhead(s).
3-14
HP DesignJet 5000 Series Printers Service Manual Electrical failure. XX03 Replace Printhead smartchip...Setup Printheads otherwise install normal Printheads. XX11 Replace Incorrect type of the ink consumables.
1.
Replace the Printhead...
Printhead Information
Status Numbers
Error Description
Procedure
XX02 Reseat XX06 Reseat XX08 Reseat
...
Service Manual - Page 166
... n Download the Firmware ⇒ Page 9-12.
n Download the latest Firmware ⇒ Page 9-12.
5-36
HP DesignJet 5000 Series Printers Service Manual
n Replace Black Printhead. Calibration Error: 4005 (Service)
Problem Description:
Firmware error. Corrective Action: Try the following : n Verify the Black Printhead status and perform Recovery ⇒ Page
6-15. n Replace the Lens Cover...
Service Manual - Page 167
... Firmware ⇒ Page 9-12.
HP DesignJet 5000 Series Printers Service Manual
5-37
Calibration Error: 5001 (Service)
Problem Description:
Out of the Printer.
See the other codes reported. Calibration Error: 5002 (Service)
Problem Description:
Black Printhead failure. Calibration Error: 5000 (Service)
NOTE
This code is not an error.
Corrective Action: Try the following...
Service Manual - Page 402
...ffff 036e0136 2-7 ffff ffff xxxxxxxx 2-5 General Firmware Error 2-5 Non-Continuable 2-4 OFXXXX 2-22 System Maintenance ...Incorrect type of tubes system 1-17 Media loaded incorrectly 1-16 Power Supply Error #1 1-17
V
Vacuum Altitude Setup 4-23 Problems 1-10
Vacuum Fan Installation 8-99 Parts List 7-14 Removal 8-98
Vertical Banding 6-20
W
Worm marks 1-15 Wrinkles 1-15
HP DesignJet 5000 Series Printers...
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